Get matched with top window pros in Thoreau, NM

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"I love my new windows. Home Pros did an excellent job from start to finish. I highly recommend them. I will keep them in mind for my new kitchen countertops. Go Home Pros!!!!"

"My computer (Windows XP) was running very slow and had become almost inoperable. It was taking a very long time to process anything, especially anything to do with the internet. IE was taking 100% of the cpu most of the time. Jim worked on my computer remotely for several days defragging, cleaning, anti-virus, malware, etc., but could not get it to perform anywhere near where it should. We decided that I needed a new computer. Jim built me a new computer (Windows 7 with racing stripes). The new system works very well and I am pleased with it. When Jim switched my files over from old to new, the Kodak Easy-Share program with my pictures did not get transferred. He has promised to make that transfer when he installs a new door covering the DVD reader which was broken upon setup. I will update this review when this occurs. I am very pleased with the new system and would do it all over again if a similar situation were present.
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"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

"I called the day on Thursday, got a few details and asked if they could detail my car on Friday.  We set up an appointment at 2pm at my house.  (Cool, points for availability).  I had some errands to do on Friday but thought I could do them and make the 2pm.  At 1:50pm I got a call from them saying that I was late for my 1:30pm appointment.  I explained that the appointment was for 2pm and that I would be there in 5 minutes.  I arrived at 1:55pm and they started detailing my car.
I went in the house to wait.  I checked on them a couple of times and it seemed that they had teams of people that specialized in different things because I saw different faces each time.  After 2 hours, they rang my door bell to let me know that they were done.  I examined the car and my first impression was that it looked like it had just been driven off the car lot.  Looked great. 
When I looked a little closer I found a few issues.  First, the front window was badly streaked.  I mentioned it and they immediately started working on it.  I then noticed that the head lamps had not been cleaned.  They said that they would work on it but to really do it right I would need to purchase an additional package where they buffed the head lamps clean.  I thought that I was paying a premium for the detailing service and expected this to be a part of the package but apparently not.  (Negative points).
I paid them the money, signed some paperwork and prepared to drive my car into the garage.  I then noticed that I was missing my foot mats.  Luckily, they were still in the driveway and I asked them about them.  The guy said that they had put them aside so that they could dry and had forgot to put them back.  He said that they were still wet and suggested that I leave them out so that I didn't develop mold in my car.  He then got in the van and left.  I examined the foot mats and immediately realized that they weren't wet.  In fact, they were dusty and had never been cleaned.  Disappointing!
So, overall I was happy with how the car turned out.  The car looks great.  I have never had my car detailed before so I am not sure about my level of expectation.  I did ask around and a few friends mentioned $200 for detailing.  I had one friend that had a groupon for an $80 detailing.  For the price I paid, I expected very minor issues.  I didn't like that the guy lied to me about the foot mats and the head lamp cleaning should have been part of the service. Otherwise, I am happy with the service.  The next time I detail my car, I will try a different detailer just to see if this is par for the course or that I should have demanded more.
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"Reule Sun did a FABULOUS job on our house, with incredible attention to detail, extremely thorough preparation, total job-site neatness and cleanliness, lightning responsiveness to any issues which arose, and a very high level of craft. The workers were polite, respectful, friendly, and very conscientious. You will pay for this. But we found it more than worth the difference. After watching our job, the neighbor across the street has hired them for a complete stucco job and also new windows. (If your windows are within shouting distance of needing replacement, do these just ahead of the stucco job.)"

Bill Knoch Painting give exceptional service from a long time painter.

"I asked some tough questions of this business as I was trying to figure out whether or not to hire them. They never let me down. Everything they said they would do was done. It was done in a timely manner, with a quality product, and an excellent installation team. I still think that windows in this town are significantly more expensive than they should be, but if you have to upgrade, Reliant Capital, while also expensive, is as good as you'll get in this area. I think they are a fine business."

"Mark came up to provide the estimate. He was very knowledgable, very professional, and very personable. We discussed the different types of film and came up with what would work best for my house. After Mark left I changed my mind on what type film would go on what window and Mark quickly made the changes. On the day of installation, I was notified that the installation crew would be arriving later than planned, but they arrived only a bit later than originally planned. The crew was very professional, efficient, and very friendly. The installation crew were constantly cleaning up after themselves and left the window areas extremely clean. I was super pleased with this company and and their installation crew.
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"Over the years we feel like we have gotten value from this service, however, there are constraints on that value.  They have replaced dishwashers and air conditioners etc. for us when ours have died.  They replace one for one - equal quality for equal quality.  We have been allowed to upgrade (by paying the difference) to better replacements and then they have covered those new replacements.  All in all, it has worked for us.  Here is why they don't get a better rating from us.
They obviously negotiate deals with repair/replacement providers which means you are not high priority for these providers which is reflected in their responsiveness to your needs.  This past few years, it appears like they are far more reluctant to replace equipment.  As an example we have two 18 year old air conditioners that break down at least twice a season.  For the past three seasons it seems as if they have practically rebuilt the things vs. just declaring them dead.  Each time there is a service call, we pay $75 so it has begun to add up.
Today, (Saturday) our hot water heater began delivering rusty water and when we checked it, we saw that it has apparently been leaking for awhile and so is likely close to bursting.  In my mind this is an emergency.  AHS (who heard the whole story0 called a company which called me right a way but the earliest they could get someone out was Tuesday.  This is the absolute maximum time window in our AHS agreement (48 hours - business days).  It didn't matter that between now and then we could have 60 gallons of water flood our house.  I called AHS and asked for another provider.  They first suggested that we shut the water to the house off (really?) but they did contact another, who did not bother to call back (they were open at the time of contact).
My husband and I went to Angie's List and called one of the A rated companies.  Long story short is they were here within an hour and we will have a new hot water heater today.
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