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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Thoreau, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

A professional well inspection takes between one and three hours. This includes the time it takes for the inspector to visually check the condition of your well, test its equipment, and collect water for testing. After the pro sends the water samples to the lab, you can expect to receive the results in three to 10 days.

Signs that your well is dry include a decrease in water pressure, strange odors coming from faucets, cloudy, bubbly, or discolored water, and water that’s warmer than normal. Signs that your well pump is bad are similar, but you may also notice higher-than-average electric bills, strange clicking sounds, and faucets that spit or sputter.

If you have a self-cleaning washing machine but you’re still seeing lint, your water pump filter might be clogged. To clean it, you should unscrew the drain hose, then remove the water pump filter. From there, you can inspect it and clean it with warm water before replacing it. Check to be sure your washing machine is functioning by running a short cycle. 

If your well pump gets stuck in its casing, you may be able to free it loose by gently wiggling the line or by vibrations from tapping the line with a hammer. However, if your pump is stuck in a buildup of minerals around the casing, you’ll probably have to call in a well pump contractor to get it out. They’ll likely use a muriatic acid solution—a strong, corrosive acid—to break down the minerals and free the pump loose. 

To avoid a stuck pump in the future, experts recommend a professional well cleaning once every 10 years. 

Common problems include low water pressure, no water, and strange noises. Regular maintenance prevents many issues.

The Thoreau, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.