"The estimator was on site within an hour of calling the office. He carefully checked out the problem and estimated the materials and labor needed. Later that day the office called with an estimate of $1200. Upon my approval, the plumbers were at my house the next morning at the promised time. They did a professional job of installation and adapting the plumbing to accommodate the new heater. They hauled away the old heater and cleaned up the worksite before they left. They returned the next day to check for leaks and replaced O-rings in two flange fittings. The final bill came in under estimate and a 25% senior discount was applied to the labor costs.
"

"It went extremely well. Steve was out to my home in 30 minutes and explained what he was doing through the whole process. They used several procedures to find the leak location and then drilled 3 very small holes in the slab to pinpoint the exact location. He said if the the leak is under tile they can usually drill through the grout. That made me feel so much better as I didn't want holes all over my house. It went very well and I will certainly use them again. Called the plumbers and it was exactly where he said it was and my leak is now fixed."

"Alvin was careful to explain prior to starting work that if he required extra supplies, etc it would be on top of the Angie's price. Also, that there was the possibility that it would not be a simple replacement. I expected that. The replacement turned out to be more complicated than I'd anticipated.
The plumbing pipes for hose bibbs are installed between the vertical studs. There is supposed to be a horizontal cross brace that secures the "inside" part of the bibb  with 2 screws into the wood. Turns out, when the house was built in 1997, no cross bracing was added inside the wall, so the unsupported pipe had been shifting each time we turned the faucet on or off for the past 17 years. So, when he went to remove the outside portion, instead of "unthreading" as it should have,  the copper pipe broke off at the joint inside the wall. In order to complete the repair, Alvin needed to make an access port on the interior wall. He very carefully sawed an 8x8" piece out of the drywall, added a wood cross brace to the existing framing, secured the plumbing pipe to it, then attached the new hose bibb on the outside. After completing the repair, he carefully re-fitted the piece to the wall and used some caulk I had to cover the seam.
We were charged only for the difference in supplies, not for the additional time involved, which I was grateful for. I was also relieved that we had decided to have this done. I hate to think about some day going out to turn the hose on or off and have a fountain inside the wall.
I felt he handled the situation very well, explaining to me along the way what the problem was and how he would fix it.
"

"I would recommend them. He also made some recommendations and observations I was not aware of about how my furnace was installed. I haven't done anything to confirm or correct that. I think he was very knowledgeable. Their price was very reasonable."

"It was great. He's a great plumber."

"Quality work. Good information and responsiveness from Residential Manager (estimator) Kevin. Installers Joe and Brian are also very professional. Showed up on time and performed the work efficiently and thoroughly."

"We just had a new heating and cooling system installed. Alex and Anthony did a great job! We are very pleased with the work and they definitely a great asset to your company. So friendly and went above and beyond to make this process a great experience for us."

"Contractor keep appointment (even though there were 2 or 3 calls expressing confusion about time and day); installed the drywall and cleaned the area.   The drywall installation was not smooth and when textured looked amateurish at best.  Before I could paint I had to sand several areas and apply canned texture-not the most professional look but time was a factor.  the next time the wall is painted will require extensive prep work to make it look professional.
Good things: appointment keep; work was done as explained; no extra charges.
Not so good: Technician was not a drywall guy.
"

"We were attempting to install a new track light but the wiring was old and brittle and my husband did not feel it was safe.  Got a hold of Advanced Electrical Services, he came out the same day and took care of the job."

"Bathtub drain is no longer clogged. It went well. No issues, no concerns, will hire again."