Get matched with top sunroom and patio pros in Estancia, NM

"Really hard sell from the salesperson. They pushed how they are the best for service. a three-month wait for the windows to be constructed. I called several times after three months to get an update but got zero response. Left messages and sent emails with no response. I finally got through to the national number by selecting the option to book an appointment for a sales call. I was redirected to the service department, and the rep said someone would call me back. Again, no response. They already charged me for the windows; otherwise, I would cancel the order."

"We had a bathroom remodel.The experience was unpleasant .Sales person Nicolette provided a lot of inaccurate info.We found that the need to pay 80% of the remodel upfront concerning.We have 11 pets and concerned for their safety and stress. Nicolette said demo 1 day installation 1 day floors day 3.Also told crew of 4-5 and bathroom safe sealed useable nightly-not true.The project took 1 month! The bathroom floor was removed with nails sticking out, the walls were torn off left uncovered, large hole in floor left open, toilet sitting in bedroom 2 weeks.We put tarps on ground and garbage bags on walls for safety.Not informed of a 10-14 day delay for the shower walls to be cut. We asked about painting were told we dont paint.We had some mold from shower leak that ruined the door casing it was left off contract for repacement. Contract stated we provide flooring.No mention of baseboards or underlining for LVP.We had to provide the underlying and argue for baseboards.The door casing was cut off at the bottom, an old piece of baseboard was put in place, was told to paint over it looks terrible.Had tile removed and LVP layed caused large gaps under doors looks bad. In May we were contacted by David about a cancelatiion .We accepted the spot needed a Tuesday start all was set.Friday before received call from David saying needed Monday start. Didnt work for us. He got rude & upset didnt understand why we didn't want a lock box. We were not comfortable.On day 1 of construction only 2 people showed, one newbie. After day 9 experienced person pulled from job. Comunication overall was horrible. Scheduling tasks was very chaotic and last minute We felt our project was low priority. Nicolette said she would be supervising, and in contact with us through process. She never called or came by . Window stucco crew was messy and had to come back and redo the stucco because it was too thick and cracked.Some days we had 30 minute notice or night before call .We had to waste a lot of vacation days.We emailed David about this and got no response.We saw the process and theres no way it could have been done in three days as promised by Nicolette Onyx shower pan has 3 areas that are scratched by installation.After quartz shower wall installation we were left with black caukling all over ceiling.There is excess silcone on shower walls. Shower curtain rod was hung higher than standard without asking. After shower head was installed we had a leak on valve controller. During repair it was discovered it was silconed even with hole drilled for it. Later had to be redrilled and hard mounted to the wall. There are scratches on the new shower head. Excessive silicone on grab bar water valve and a large silicone finger print. The base of the shower pan was left dirty and could not remove the stains.. Received no cleaning/care instructions. Received no warranty information Emailed Nicolette and were sent a blurry screen shot of a google article on what to use to clean the walls and base.We used vinegar and dishsoap as suggested and it still did not remove the stains.The walls that were newly built were sprayed with texture.This created over spray onto walls that should have been covered in plastic and protected.One wall looks like it has two completely different textures on it now from over spray.Some of the rounded walls built for the closet keep dropping bits of texture even with primer and paint. We had to argue for a door on our closet apparently doors are not part of a closet.We were not given a heads up about the closet shelves being permanently affixed to the wall or we would have painted the closet before.We waited three weeks for someone to contact us about our final inspection. We then contacted David. He was rude told us common sense should have told you to paint first and over spray is within industry standards and our sales person should have informed us of that.He then agreed to come out but warned us you wont like hearing what i can and can not fix. During his visit we pointed out texture overspray, black silicone on ceiling, silicone on shower walls, and dirty base pan. David was gas lighting us by telling us we keep a very nice home and we cannot expect perfection in a remodel. He offered to send out someone to sand the texture and paint at a cost to us and he did have someone come out to clean the shower and base. He reititerated all the flaws we pointed out are all within industry standards. The base of the shower got cleaned but the walls still full of silcone. We asked about our warranty and he said Home Pros 2 year warranty is better than the manufacture warranty- Delta offers a lifetime warranty. The worker that came to clean the shower base told the office that quartz people need to come out and clean the shower walls, Its been a week and nothing.We haven't been able to use our shower yet due to these issues. Don't expect perfection with Home Pros Remodeling because they will only offer you industry standard."

"David came and did a great job. Nice guy"

"Ideal Security provided excellent customer service. They installed security screens at my residence and my son’s residence. The services we received were timely and professional. This company goes above and beyond. The job was completed as promised with quality material. I highly recommend Ideal Security."

"It went perfectly. I called and spoke to the office immediately. They came out the next day on a Sunday prepared to give an estimate and complete the job. Everything is done. They performed quality work with quality products, very professional, clean-cut, honest, efficient, fair price. We are very happy and highly recommend them."

"John and Chris are the best subs that my partner and I have ever worked with. They do not cut corners and won't leave something that does not have a quality look. They recently installed laminate flooring in our whole house, minus the bathrooms. Their sales woman was patient with us as we went back by their shop 3 times to sample different floor types. While they were working on it we let John know we were interested in redesigning our master bathroom and he already had ideas for us as well. They finished up the floor and it looks great. Have gotten a lot of compliments on it already. John and Chris were able to get started on the bathroom right away once the floors were done and got to a good stopping point. It took us a while to get our plumbing and drywall finished but once those were done they came back out and finished the job up quickly. It looks amazing and they did top quality work. My girlfriend loves the bathroom and spends a lot of time in it! We will be recommending East Mountain Flooring to our friends and family and will use them again when we decide to redo our guest bathroom."

"Hired Lucero Construction to repaint extensive exterior exposed wood beams, posts, and pergolas. The crew did an outstanding job and were very conscientious about masking off areas. The winds did not allow for any spraying so it all had to be done by brush. Every evening, the workers cleaned up and stored their painting equipment. They were very polite and professional, and they did a fantastic job that was challenging, to say the least. This is the third time I have used Lucero Construction and have never been disappointed in the quality of their work, craftsmanship, politeness of their workers, and cleanliness of the job site. I will use them again without hesitation."

"I strongly caution anyone considering Reliant Capitol as a contractor for home improvements. My wife suffers from Alzheimer’s and we needed to replace a shower with one that included safety bars and a removable shower head. The salesman assured me the work could be done quickly (start in 1 to 2 months) and that installation was a two day process. After 4 months of no word from Reliant Capitol I started phoning their installation office in Phoenix to see why there was such a long delay. Initially my calls were not returned, but through persistence I was eventually able to speak to someone in charge of installations. I expressed extreme displeasure with the lack of communication about our job and told them going forward they should inform me about any more delays or changes to the schedule. Despite their promises to do a better job, the next two months it took to install the shower were a series of broken schedules with no communication from the company. I specifically asked the installation not be started until all the necessary materials were on hand because our need to have access to a shower. Shower installation ballooned from 2 days to a month because the job started with incomplete and incorrect fixtures and they did not send shower doors. The installation crew would often promise to be back the next working day to complete the job, but it would be weeks before hearing from them again. The installation may well have taken longer had I not been on the phone demanding action. By the end of the job I wish I had never heard of Reliant Capitol. There is nothing reliable about this company."