"I am very pleased with the service and equipment. Patrick was prompt, did the work quickly and cleaned up afterward. His price was very reasonable and he has called to check on the system and make sure I am satisfied. I know he will be there right away if I have any problems. I had no experience with choosing a system for an older house in Santa Fe. There is no ductwork. It was heated with a wood stove. The mini split system has given me three zones in the house where I can control the heat or cooling separately. This is perfect for me because I don't have to heat or cool areas that I am not using."
"Super company. This is my second time using RR and they are the best. On time, prompt, professional and clean up afterwards. They replaced a dying toilet with a power flush unit and tightened up a few loose/leaky faucets. It has been two months and not a leak or flush that was not complete. So with the first call being for a mini-split system and this one for plumbing I can highly recommend RR for all HVAC and plumbing needs. Geddy"
"We were ready for a struggle. We have a 'special' HVAC system which was struggling. Two years ago we had several HVAC providers provide estimates and they were all so high that we just decided to wait until our system died. The system didn't die but someone in this household decided to power wash the unit, crushing about 75% of the fins. So then we had a struggling system that was very damaged and straightening 75% of the fins did not seem doable. We called Reliable and Terrence and Erik came out to examine our system and provide an estimate. Although we were prepared to hear the entire system had to be replaced, Terrence thought that was not necessary and he carefully explained his recommendation. Within two days we had a written estimate that was thousands of dollars less than any other estimate we had received two years previously when the system was not struggling as much. The estimate included Reliable replaced our unit with a new, smaller, more energy efficient unit. We could not be more pleased. They even registered the unit with Lennox, as they had all the information. Now we probably have a system that will operate for at least another 10 years. We will call Reliable Tech from now on for any HVAC or plumbing problem. They proved that sometimes the WHOLE system does not have to be replaced. Somehow, Reliable Tech was the only provider who understood that 'just enough' is often all that is required. "
*** I have recently added the Nashville area to my service coverage. Since I can do most of my services remotely with you over the phone, I am hoping to eventually open up to larger markets and help people from having to take their computer in to get it fixed, if it has internet access, I can usually fix it over the Internet. Just trying to do more to help my Angies List customers!!******** I am a sole proprietor that works out of my home. I am my only employee, but I have over 20 years experience fixing computers, and providing superior customer service. I work on a flat rate service, and don't charge by the hour because I feel it's important to educate the customer on what the issue is/was, and how to avoid it in the future. I feel that local service companies (my competition) have been overcharging customers for years. I offer a first time customer discount of 10% but I will offer 15% off for first time customers referred by Angies List. I've lived in the Huntsville area most all my life, so I know the area very well. I will never use a subcontractor as I am very picky about making sure that if my name and company is associated with something, it will be the best experience my customer has ever had, and using sub contractors won't ensure that, so I prefer to do all the work myself. Lastly, I should point out that I am a former offensive lineman for the University of Southern Mississippi and was Brett Favre's center his freshman year at Southern. I went on to play for Tom Landry in his last year, but gave up pro football early on to pursue my passion of fixing computers. If I didn't have bills to pay, I would do this for free because I love it! If you have a computer problem, I promise you that you couldn't find a better technician that will care about you as a customer, and not about the bottom line. I am always available, but don't always answer my phone, but if you leave a message, I promise to back with you as soon as possible...and figure out how to get your issue resolved in a quick, efficient and economical manner. Thanks so much for reading my ad, and I look forward to working for you!
"The service technician Ron and the other guy AJ were extremely helpful. They fixed our ductwork in such a professional manner I wouldn't call anyone else for HVAC again truly some of the best customer service"
Welcome to One Source Service! We have a single mission; to achieve complete customer satisfaction. We work with the highest quality materials and experienced professionals. With over 35 years of experience, we have built our culture around consistently focusing on the needs of our customers, providing personalized attention, and a stress free experience, which sets us apart from our competition and keeps our customers coming back.
"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Heating and Air Conditioning questions, answered by experts
A frozen coil can cause permanent damage to your HVAC system and lead to costly repairs if not fixed. It can cause the unit to overheat and also cause the compressor to fail. It’s vital to turn the unit off if the coil is frozen and address the issue as soon as possible.
An HVAC unit, like a furnace, air conditioner, or heat pump, produces warm or hot air. The air ducts serve as the passages to help heat or cool air from the HVAC unit flow through the home. Air ducts are just one part of the overall HVAC system.
This is a bit of a trick question. Even though the seasons arrive at the same time every year, the weather doesn’t always behave according to the calendar. So, while it’s fair to say that you can expect to turn on your AC starting in late May or early June, it all depends on the outside temperature and how cool you like to keep your home.
Some AC filters, known as reusable filters, can be cleaned and reinserted. Most AC filters, however, are disposable and cannot be cleaned.
NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.
The Dulce, NM homeowners’ guide to heating and air conditioning services
From average costs to expert advice, get all the answers you need to get your job done.
A central air system is great for someone looking to cool and heat their home all year round. Even if your home uses baseboard heating, you can still make the switch. Read on to learn more about adding central air to a baseboard-heated house.
Try these 12 top tips to keep your air conditioner working at maximum efficiency. Stay cool, and minimize energy costs with this expert air conditioning advice.
