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"Great service and very helpful!"

"I had some electrical problems and Jenna came out and gave me exactly what I wanted! She explained to me what she could do to solve my problem and she was going to put in some electrical boxes by my Internet router and I got exactly what I wanted. I’m extremely happy. She’s very knowledgeable, courteous, and a very nice person."

"He's professional. He came promptly. He addresses the issue pretty promptly."

"They've always been great. They're always available."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Friendly and professional crew completed HVAC install and removal of old furnace and roof-top swamp cooler in less than 2 days. New system works beautifully."

"Carlos and Mario were incredible professionals. They responded quickly and completed the job in an astonishingly fast timeframe. They were efficient in the delivery of new installation of sinks and associated plumbing processes and experts in their plumbing field. "

"My professional service person was Kenneth Thompson. He was professional in evey way and took the time to explain the problem and the part replacement. Mini split units when they work are the best. This one in the bedroom started leaking water onto the floor because the drain pan was cracked. This part is not readily available and required a special order. Ideal did everything right. They ordered the part kept me informed by the week as to the status and quickly scheduled an appointment when the part arrived. Fast, courteous and professional service. It was woth every dollar."

"Matthew and Gabby did a great job. both were knowledgeable in helping me understand my plumbing issues. They weren't chasing the quick buck. I enjoyed the professionalism and honesty. Thank you both for making quick work of my outdoor faucet. I'll be calling NCB Mechanical for all my future home issues. ST "

"Jason was very helpful and spent a lot of time and energy on the project. It took a good amount of time to get done but he came multiple times to make sure everything was all good and set."