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"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"

"Stellar service from a company with a well-earned reputation for solid workmanship. These guys are the real deal. Ramon was exceptionally knowledgeable and spent a great deal of time explaining what needed to be done. Once I signed the contract, everything happened at lightening speed. The servicemen showed up on time, were careful to not damage the doors, walls, or hardwood floors when they hauled in the new gas boiler and water heater, and left the basement in spotless condition. After I sold the oil stored in my old oil tank, Horizon was out the very next day to cut up the tank, clean the inside of it, and haul it onto the driveway for inspection. Not a single drop of oil was spilled. They are that meticulous about their work. A shout out not only to the remarkably zenlike Ramon, but also to Robert, who patiently and respectfully dealt with an unnecessarily finicky inspector."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"We hired the company to install a kit and descale our hot water heater. Techs showed up and seemed angry at how much work had to be done and the fact they forgot to bring a descaling kit. Techs never responded to questions during the process nor did they go over the work that was done. It was uncomfortable to have them in our house. After we contacted the owner “Frank” about the experience he informed us his brother in law was on the job and he didn’t need to listen to anymore from us. He said he has been in business for 21 years and didn’t need our business. It was truly shocking and we would strongly encourage anyone and everyone to avoid this company."

"We use Laury for repair and maintenance of our heating and cooling units for our rental properties and each time we need something done, the staff at Laury never cease to provide quality service. The technicians are always knowledgeable, thorough, courteous and pleasant. We recently had an HVAC system installed in one of our units and the home is rather large and is over 100 years old and there was not a whole lot of empty space to work with. The guys at Laury were able to install the system and all of the duct work and components involved neatly with the age and make-up of the home in-mind. They were pleasant throughout the entire installation which took almost a week. They were always on time and always communicated the process with us. Laury is a trusted business with many years of experience behind them. Prices are also extremely reasonable given the cost of services right now. Warren you are the man!"

"it was a 5. it was excellent. because we had that issue the night before i called him 7:30 he called back after 30 mins and have a guy came out after 15 mins."

"Excellent experience with Rick. One of the only contractors I have been dealing with that stays in touch with his customer regarding the job. Rick’s pricing was fair & he has an excellent work ethic. I highly recommend Platinum Plumbing to anyone looking for an excellent plumbing contractor. We are very satisfied with our experience."

"The tech was efficient and he showed me a picture of the work. Great job"

"Very fast and efficient extremely polite and very reasonable price"