Approved Pro
EnviroSafe
Thermostat Service, Central A/C - Install, Central A/C - Service or Repair,
About us
Helpful meets helpful. Envirosafe Plumbing, Heating, Air Conditioning, Water Treatment is now Ace Hardware Home Services! It’s still the same great team that you know and trust-so what’s changed? Just our name. Now bringing helpful heating and cooling services to your home. Supporting over 5800 neighborhood stores across the country, Ace Hardware is a company dedicated to helpful service in local communities. Much like Envirosafe Plumbing, Heating, Air Conditioning, Water Treatment, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow Envirosafe Plumbing, Heating, Air Conditioning, Water Treatment together with Ace to continue to support the local community for years to come.
Business highlights
40 years of experience
Services we offer
Air Conditioning, Heating, Plumbing, Water Treatment Systems, water heaters - tankless
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.573 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 3% | ||
| 7% | ||
| 4% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 73 reviews
Ben L.
Apr 2024
They were very professional
Lidia A.
Mar 2024
Faucets, Fixtures and Pipes - Repair or Replace
Kevin was great did a great job and did it fast.
Danielle B.
Mar 2024
Faucets, Fixtures and Pipes - Repair or Replace
Arrived as scheduled. Worked diligently!!
Kendell T.
Nov 2023
Faucets, Fixtures and Pipes - Repair or Replace
My experience with EnviroSafe left me feeling quite frustrated. Initially, they had told me about a $75 fee for an assessment, which included figuring out the cause of the leak and providing an estimate for the repair. However, when the two gentlemen arrived, they simply took a quick look at the tub and the damaged ceiling beneath the leak and admitted, We are not exactly sure what's causing it." To make matters worse, they then dropped a bombshell - for a more thorough assessment to identify the source of the leak, it would cost an additional $280, and they charged by the hour. This meant a whopping $355 for a mere assessment. In my opinion, this was a significant overcharge. Dissatisfied, I decided to shop around in the area, and I am glad I did. I found another reputable company that took a more reasonable approach. They charged a $100 assessment fee and $120 an hour for any additional work. To my surprise, it only took them less than a hour to fix the issue, which meant the labor cost was a mere $70 This brought the total job cost to $166, plus tax, making it a $180 job in total. I was thoroughly impressed with the other company's efficiency and the fair pricing for their work. All in all, I felt the EnviroSafes approach was not only overpriced but also lacked the efficiency I expected. The second company, on the other hand, delivered outstanding service with a much more reasonable cost.
Adele F.
Jan 2023
Faucets, Fixtures and Pipes - Repair or Replace
They were able to do everything they needed and they did it quickly. If something went wrong they were right there to make it right. Can't say enough good things about them.
Tobias J.
Nov 2022
Faucets, Fixtures and Pipes - Repair or Replace
Fantasy service! Very friendly and informative
Nicole T.
Sep 2022
Faucets, Fixtures and Pipes - Repair or Replace
Gage was amazing polite quick and honest best 20 mins of my life thxs !!!!
Richard N.
Aug 2022
Tankless Water Heater - Install
Installed a Water heater for us. Quick and courtesy.
Russ W.
Jun 2022
Faucets, Fixtures and Pipes - Repair or Replace
They were able to do it around my schedule
Shirley D.
Jun 2022
This company is the best!!! They are very professional and know what they are doing !!! I would call them again. Every thing that had to be moved was returned before they left. Also they cleaned up and sweep where they had worked!!!!! All their workers were great. Very nice people ð ð ¼ð ð ¼ð ð ¼
Scott C.
Mar 2022
Unfortunately, I would not hire this company again. They were quick to call and come out for an estimate and were even quick to send someone out to do the job but unfortunately that is where the positives end. I needed a nut tightened on a valve and a pipe moved over 6 and up 12. The estimator knew exactly what was supposed to be done and we discussed it in exact detail. It was a very simple job that took 30 mins. Unfortunately, they did not move it 6in over, they cut corners and just moved it up 12 inches which means my stove will not go all the way back to the wall because it hits the pipe. It is not the end of the world and most would not even know it but I paid a top dollar of $390 for $20 in material and 30 mins of time for the job to be done the right way. The second part of the job I needed to be done was to have a water valve tightened. Unfortunately, the first guy they sent for the pipe was not a licensed plumber so they had to send a second guy to tighten the bolt. He walked in, with just a pair of plyers, tightened the nut... $160 additional. The two issues I had: 1. Cut corners on the first job and did not send out the right person. $390. 2. Charged $159 to tighten a bolt because they did not send a plumber out the first time. They made a few extra bucks on the job but lost a client. The right thing to do was send a plumber out the first time and spend an extra 10 mins to move the pipe the right way. It is so simple. Do the job you are paid to do. At the very least, do not charge for the second guy. Even the plumber that came out thought I was way over charged for the job and tried to get the second fee waived but was unsuccessful. Total cost: $550 Time to complete: 30 mins Result: unhappy ex-customer.
Response from EnviroSafe
"Hello Scott, I am deeply sorry that you did not have a great experience with us. I appreciate your feedback and would like to clarify some things. While we always strive to do things correctly and make sure that the client is happy with the final result the first time, it appears that it wasn't done to your liking the first time. I do see that we made an attempt to go out there and fix it so you are satisfied with the overall workmanship of the issue but I see here that you canceled the appointment to go out there. That call was scheduled was for a manager to go out there and make sure it was correct for you. With the plumbing issue, we had an HVAC technician out there to do the gas piping which was a sold estimate. While we were onsite the leak was determined to be on the connection of the water main meter. If the HVAC technician attempted to fix that issue he could have made it worse and would not have been well equipped to fix it or even at all. We strive to make sure every customer is taken care of and are always happy with the work we produce. If you would like I can still schedule the manager to come out and adjust that gas line for you."
Jack F.
Nov 2021
Central A/C - Install
Very professional, Offered the best price on a central AC/gas heat unit. Handled inspections and permitting. They always answer their phone which I didn't find in Cape May County AC contractors.
Sean A.
Sep 2021
George S.
Jan 2021
Faucets, Fixtures and Pipes - Repair or Replace
Everybody there is really great. I have used them for many things over the last two years.they are professional from top to bottom. Any issue I had was corrected right away,which to me is what you want from your contractors. I would not use anybody else.
Lyn S.
Dec 2020
Water Heater - Repair or Service
Steve was great. Once he found problem, he gave me two options quotes. I picked the most practical for me and he had the work done within a two hour time.
Nate D.
Aug 2020
Water Heater Installation and Replacement
Great work! Cost a bit more than expected but the work was done right and done expeditiously.
James H.
Apr 2020
Faucets, Fixtures and Pipes - Repair or Replace
They arrive as expected. Work was done on a timely manner.
John R.
Apr 2020
Faucets, Fixtures and Pipes - Repair or Replace
Awesome!
PHILIP B.
Mar 2020
Water Treatment & Purification System - Repair or Service
service man was helpful and let are clean.
Bob R.
Mar 2020
Faucets, Fixtures and Pipes - Repair or Replace
Rod B.
Feb 2020
Faucets, Fixtures and Pipes - Repair or Replace
The company kept me jnformed on the day and time for estimate and was ready to fix my problems right away, if I accepted their offer. I did, which was much cheaper than my former plumbing company. It was raining outside and when the worker came into my house to turn off the water....he put shoe covers on his feet so not to track dirt into my home. The worker was friendly, completed the work order and explained other services that they offer. I scheduled for them to come back in April to complete another project at my home
Bill F.
Jan 2020
Faucets, Fixtures and Pipes - Repair or Replace
So far, so good with the work done on the rings under the toilet and the shut down clamp in the water tank.
Darrin T.
Sep 2019
Faucets, Fixtures and Pipes - Repair or Replace
Arrived when quoted, work down quickly, looks great. Would probably use them again. Updated review: Went to touch up paint underneath new sink and found floor wet. Called to have somebody come to fix the leak. Same plumber came out, worked on it for about 1/2 hour. Stated that it should be fine now. I said that I would not use it until the next day. I checked the sink and found it still had a leak. The s-trap was not tight. Rather than call again, just to have the same incompetence show up and waste my time, I sealed it and fixed it myself. I m sorry but even though the original work was good looking, the fact that I had to complete the work means.... THAT YOU SHOULD NOT USE THIS COMPANY! I will not be using them again.
Response from EnviroSafe
"Hi Darrin, I am sorry to hear of your experience. While we like to have the same plumber return to fix their own mistake, if he cannot get it corrected the next step would be to have a manager come out. While these incidents are unfortunate we will always stand behind our work with at minimum a 1 year warranty against parts and workmanship defects. Therefore you are protected against having to fix it yourself, and we always would appreciate the opportunity to own our mishaps whether it is a material defect or not. Our phone number is always open 24/7 for you to reach us, and I promise you we will address the problem. I did put a call out to you after learning of your dismay. Please do not hesitate to return my call, as warranty jobs are free and there for your protection. Your satisfaction is our top priority, and with good communication I hope we can make this happen. Thank you for your feedback."
Steven S.
Sep 2019
Faucets, Fixtures and Pipes - Repair or Replace
Tech was very helpful, but seemed unsure about the work. He had to be corrected on an important connection, and his placement of another connection was not the best. Cost was very high.
Response from EnviroSafe
"Hi Steven, It is good to hear the tech was helpful, yet it seems like he ran into a problem or two. In speaking with your technician, this was the case, but with his technical abilities and some advisement he was able to work through the details and finish the job for you. We provide 52 hours minimum training a year for our technicians and you can rest assured this will be a topic of training soon. Our services are also warrantied for your protection, so please do not hesitate to contact us in the future."
Edwin S.
Jul 2019
Faucets, Fixtures and Pipes - Repair or Replace
Did a decent job.
Licensing
Licensed*
Trade License Number
19HC00256400
Trade License Expiration
06/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
EnviroSafe is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
EnviroSafe accepts the following forms of payment: CreditCard
Yes, EnviroSafe offers free project estimates.
No, EnviroSafe does not offer eco-friendly accreditations.
No, EnviroSafe does not offer a senior discount.
No, EnviroSafe does not offer emergency services.
Yes, EnviroSafe offers warranties.