Get matched with top gas fireplace repair pros in Stafford Township, NJ

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"On time, completed work efficiently."

"I found Arctic Air Conditioning via the NJ Clean Energy website as they are a certified contractor for the NJ Clean Energy Home Performance Program. I researched the program before hand and knew that the energy efficient rebates (up to 4K) and financing (0% for 7 years) would be perfect for me. Arctic thoroughly accessed my home, this included examining the current equipment, calculating the size/area of the house, and took the time to discuss any issues I was currently having. The technician explained everything, answered all my questions, and let me know about the Home Performance program and how equipment has improved over the years. What I really like was that they didn't just want to replace my system, they took additional time to test my existing system to see how everything was working - this critical step showed that I was not getting enough return air for the system to run properly. Very quickly after the assessment I received their proposal which included a few different levels of equipment to match different budget levels. I also got quotes from two other contractors, but neither offered options, they seemed to offer standard packages regardless of the size of house. I chose to install a 96% efficient two stage HVAC system with 3 ton AC, a power vented 50 gallon high efficient water heater, an interactive digital thermostat with tons of settings/schedules/reporting, and adding additional insulation in the attic along with sealing any gaps/spaces in the attic floor. They also suggested an additional return to ease the system. Scheduling was effortless, and the workers arrived on time to begin the install. All the workers were excellent, they were nice, worked clean, installed everything perfectly, and they completed the job fast! I am very cautious with people working on my house, nobody cares as much about my home as me, so I was very relieved that these guys were total professionals. The new system is so quiet, looks good, and works perfectly. In the end, I am very glad I found Arctic, this project went as smooth as possible. I look forward to using Arctic to service my equipment in the future and have great confidence that they will continue to impress me... there is a reason that this company has been around for 41 years!"

"The tech was efficient and he showed me a picture of the work. Great job"

"All good"

"Great service"

"My mother's gas fireplace has not worked in years. I called four different companies including the manufacturer to come look at it. The first one couldn't figure out what was wrong, the other two wouldn't even come out to service. Then I received a call from Stephen and he told me he could come out the next day. He came out looked at it, told me it needed a new part and gave me an estimate. He recommended and instructed how to clean up the inside while waiting for the part. Within 3 weeks he installed new parts and we are enjoying our fire on cool days rather than heating the entire house. The cost was reasonable, his service was professional, polite and personable."

"They were great and came the day I called them. Very professional and fast."

"This job starting out with replacing two skylights which I thought would solve my roof leak. The house is 39 years old and I added a second shingle layer about 20 years ago. Unfortunately when Eric and the crew began replacing the skylights they observed severe rot in the shingles and in the wood under the shingles. Eric showed me all the evidence of the rot and we agreed that I had to bite the bullet and replace the entire roof. Once I got over the shock of the unexpected cost, I agreed to have the work done. The next day Royal Pro had a crew of about 10 people beginning the work. The crew did the job in two days. They took care to move all the outdoor furniture and plant and covered my deck and driveway. They brought in the dumpster and off to work they went. And while on the roof the crew took care of various odds and ends at no additional cost. I wholeheartedly recommend Eric and the Royal Pro Construction team."

"Horrible experience. Made promises they couldnâ t keep. Scamming with ceramic coating chimney instead of putting in proper sized flue"