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"yes, I received a prompt estimate, was placed on a schedule, contractor arrived on the scheduled day and was prepared to start work"

"Finding a builder who can take your idea (aka Dream) and make it a reality is not easy. Norman Builders created a house for me that exceeded my expectations. Ryan Norman provided me direction before the existing house demolition started. He connected me with others needed for pre-build items. Norman Builders then built exactly what was designed on paper. What sets Norman Builders apart from others is their communication and commitment to understanding what the customer wants. Ryan and his assistant Collin were always available and communicated at every milestone along the way. There was never a time I did not know what was going on or what I needed to decide. The contractors they use are highly professional and care about their part of the build. I love my new house! I highly recommend them and appreciate all Ryan and his team did for me."

"I was happy with the work done by Matt and his crew on my roof replacement. Of the highlights, Matt excelled at customer service. I had spoken to several contractors during the bidding process and Matt clearly stood out as someone to provide detailed guidance and credible advice on the project. As my roof was being replaced as part of an insurance claim, Matt took the initiative to bring in additional contractors to build out an initial estimate for all of the work, to get things moving with the insurance company, which was a huge help. Matt took things a bit further and spoke directly with the insurance company regarding details of my roof and other work that was not started yet and was able to help me gain significantly more coverage than originally provided! Matt was always available for questions and promptly returned my calls and emails throughout the process. In one instance, I had requested that they hold off on installation of the ice and water shield one day due to the cold temperatures. Matt agreed to this with no hesitation, even though it required them to work the weekend to complete the work. Per my inspection throughout the roofing process and after, everything looked good and I found only a few things that were missed, which Matt took care of immediately. Some mess and nails were left behind after the work, but it was fairly minimal. Due to the scale of the work, Matt / MMP did bring in subcontractors to perform much of the standard roofing work. I would have appreciated if MMP was more forthcoming about this earlier in the process. MMP had someone from their team on-site for the entire process, but I think that they could have kept a closer eye on the sub-contractors work. For the more challenging tasks, Matt came out and did the work himself. He and his team worked hard throughout the process, working long hours and through the weekend to get everything completed in a timely manner and reduce risk of water leakage in case of rain. I will certainly consider MMP for future work on my house."

"True North Contacting stepped in as the replacement for a contractor that I hired and then never showed up to do the job. They were prompt, professional and are the only reason that my project was successful. The workmanship was superior, and the detailed tile work they did came out beautiful. There are so many contractors to choose from in these times, but True North is above and beyond the rest. Look no further if you want an honest professional contractor that not only shows up, but also provides amazing workmanship at a fair price."

"These guys get it done super hard work everything was done right I’m happy with the outcome and my wife is happy as well Tejada remodeling is awesome and well done all my projects from now on"

"Shawn Boyd is a professional and personable individual who is clearly a master at his trade. He helps when you need it and will get it done on time and on budget. It is refreshing to meet a contractor who approaches relationship building as if the entire world is a small town."

"Outstanding service. The work that New England Contracting & Management did for us was nothing short of excellent. They quickly gave us a very reasonable quote. All of our remodeling was completed on time, and under budget. We are exceptionally pleased and would hire then again! APPLAUSE ?"

"We inherited a very old rental-grade neo-angle shower in our upstairs bathroom when we bought our house in 2006. We did some minor patches ourselves to make it more attractive, but we knew we had to take serious action when the plastic floor of the shower cracked.
Asa Wagner was one of three contractors who provided estimates. Other estimates were lower, but we chose Asa because as he discussed the project with us in order to provide his estimate, it was clear that he was foreseeing all the complexity of it and thinking through solutions already (e.g., it wasn't a full bathroom renovation which is often simpler, it's an old house so angles are never plumb, we didn't want to replace the tile floor but it was uncertain if some might get damaged in the process, etc).  It was obvious he was approaching it from a perspective of anticipating all possible problems because he was the type of contractor who would make good on any future problems, and leaking showers can cause massive damage.  He was also asking a lot of questions, clearly wanting to know what we wanted so he could give us what we wanted.  He is also a very good communicator -- discussing the complexities in non-contractror-speak, but also addressing the details in a way that made clear he cared about the aesthetics of the final outcome as if it were his own bathroom. Lastly, we chose him because his proposal was detailed, the price was reasonable, and he was very approachable in addressing questions of money and project scope.  We just plain liked him and felt we could trust him.
 
Asa provided significant consultation up-front during the process of shopping for tile and a 36-inch neo-angle shower (there aren't many out there!). He's very accessible via his cell phone.  He agreed to receive shipment of the materials since we were going to be out of the country for a week when they were due to arrive. He also was flexible in terms of scheduling -- we had to reschedule 2 or 3 times due to late deliveries and our own travels.
Once the work began, Asa was very conscientious in setting up his workspace in our upstairs guest bedroom by protecting furniture and the floor.  He was also very careful to clean up messes he made at the end of each work day. As our house is very old (early 1800s), there were many time-consuming difficulties that arose in the process of the work, which he had known would only surface once he got into the work. Asa took them all in stride and never requested a change order because he had accounted for contingencies in his bid. He was very patient and collaborative with us as we made decisions throughout the process (where to put the new shower head, how to lay out the tile, etc.). Asa also did an excellent job of securing and coordinating the plumbing and electrical subcontractors -- both were outstanding, polite, and conscientious. We know that coordinating subcontractors is often difficult and frustrating, especially on a small job like ours, but Asa had an easy-going, positive attitude and made it all work.
 
A story from the end of the project will give you an idea of Asa's integrity. Because the grout needs to set for a couple of days before running the shower, he wasn't able to test the shower for leaks.  In fact, it did leak significantly the first time we used it.  When we called to tell him, he promised to come by and take a look and said, "My instincts told me I should use silicone calk inside the whole glass surround, but the instructions said not to, so I didn't."  In spite of it not being his fault, he was there the next day to calk it all.  Again, we had to wait a day to test it.  It still leaked, but this time less so.  He came by again, and spent several hours this time taking apart the whole glass surround and calking it all inside (after calling the manufacturer who contradicted their written instructions and recommended calking inside.)  All this, AFTER he had been paid in full AND with no complaining.   
 In summary, the final product is excellent (leaks gone, beautifully aligned tile). Asa pays very close attention to detail and everything he did was high quality. He is committed to customer service, and this was evident to us throughout the process.  (One more case in point -- on one of his hardware store trips, he bought a package of the special light bulbs required by the new light/fan,  something that we were going to do, but he wanted to save us the trip.)
We highly recommend Wagner Home Renovation and we will not hesitate to call on Asa again should we do another renovation project.
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DCL is dedicated to Providing Reliable Custom Home Renovation Services Since 1999. Serving both residential and commercial markets for over 20 years, we’ve provided skilled and reliable services to general contractors and homeowners in Massachusetts and New Hampshire.\n\nWe are fully insured, well-equipped and trained to handle projects on various types of structures. Our team of professionals employs high standards of quality and cleanliness to ensure that every project exceeds our client’s expectations. Focused on providing superior results at competitive rates, our team will provide you with an honest assessment of the job and give you an estimate that is in line with market standards. DCL strives to give you more value for your money by pairing our services with fantastic customer service. \nWe are more than happy to promptly address your concerns about any project. We also understand the importance of your time. That’s why we get the job done right the first time!

"Dan was easy to work with and very professional! We would hire him again!"