Get matched with top basement leak repair pros in Bow, NH

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"I am so happy that I hired One Eleven Developers and couldn't be more pleased with the outcome of the project. These guys are very knowledgable and experienced. They took pride in their work and worked hard to bring my vision to fruition. They took pride in their work and my personal satisfaction with the job really mattered to them. They listened to my ideas and offered their own suggestions based on their years of experience. In addition to their skill they were a delight to work with, they were respectful, friendly, communicative, they worked hard to keep costs down and kept me informed! I've already recommended them to a friend and hired them for more projects! If you end up choosing One Eleven Dev. you won't regret it!"

"We had an experience working with Allen Davis builders. Jake was very informative, patient and transparent with our project. Communication was smooth and Jake went beyond expectations. I would suggest Allen Davis builders to anyone and would use their services again In the future."

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"No one did this why are you billing me for WORK NOT DONE YOUR RIPPING PEOPLE OFF I WANT MY MONEY BACK ON MY CARD OR ILL SEE YOUR A** IN COURT"

"Had them repair water damage that affected the main floor and basement. Got the job done quickly and did a very good job. Always kept the work area very clean and tidy. Quiet and considerate workers. Will call them again to do another project."

"Fantastic Experience, attention to detail was amazing! If you want a quality job, look no further... Rick will get it done for you."

"Rich and the crew at 3G's were absolutely fantastic throughout the entire process. They were considerate, knowledgeable, and completely professional in everything they did and the finished work was incredbile. I cant recommend them enough."

"We started having water leaks on a basement wall. Started slow but increased. We made the mistake of calling the big name TC H......, waited weeks to schedule first appointment. Finally showed up and proposed major excavation of basement wall, then applying new membrane. Unfortunately in our house, every external connection arrives via that wall. Talking electric, cable, septic, well water, and sprinkler. They wanted to use excavator to dig but wouldn't take responsibility for any potential damage. Price tag was very high. I was very nervous about this of course. I saw one source of water was around well pipe and other was wall itself. Contacted Marquis Well in Sanford who showed up immediately. Proposed hand digging at a lower price. They scheduled quickly, hand dug all the dirt, found Crack in water pipe casing and sealed up. But wall still had issue. Searched further and found Groundworks, lots of positive reviews. Called and they arrived quickly to assess. Beth is a true professional who knows her business extremely well. We signed proposal to inject sealant into cracks from inside of wall. Josh arrived to perform the work. He was effecient, very experienced who knew exactly what to do. During his inspection, he recommended bypassing one of the smaller Crack where water was never seen, thereby reducing our costs....unheard of! He completed the work quickly, zero mess or damage to our house. I cannot recommend both of these companies any higher. Both were outstanding in every aspect. Don't fall for the big ads from the others!"