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Fireplaces questions, answered by experts

There are a few things you can keep an eye out for that indicate you may need to call in a gas fireplace repair tech:

  • Your fireplace pilot light won’t stay on.

  • You notice the smell of rotten eggs.

  • You hear hissing coming from the gas fireplace.

  • You notice a soot build-up.

  • The fire goes out unexpectedly.

If you notice a rotten egg smell or hear hissing, you could have a gas leak, which is extremely dangerous. Call the fire department and your gas company first to shut off the gas and air out your home before calling for a repair.

Because of the potential danger associated with incorrectly capping the gas line that serves the gas fireplace, many people will choose to hire a professional to do the work. Some homeowners may choose to hire a pro to only handle the gas line for them. They then may attempt to remove the actual insert on their own, which is a challenging—but not impossible—DIY project.

Costs depend on material type, labor, chimney requirements, and structural reinforcements.

To reset an electric fireplace, first shut the unit off using the control panel or remote control. Make sure the unit is entirely shut down, then unplug it from the power outlet. Wait five to 10 minutes, then plug the fireplace back in and turn it on. This process should reset the electric fireplace. After resetting, make sure to set the thermostat, timer, and other programmable settings to suit your preferences.

A chimney cleaning brick or log can help loosen creosote between professional chimney cleaning appointments. Although they can help keep your chimney cleaner, they are not a substitute for chimney sweeping and are not meant to be used regularly.

The Walhalla, ND homeowners’ guide to fireplace services

From average costs to expert advice, get all the answers you need to get your job done.

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