Get matched with top wood stove contractors in Waynesville, NC

"Shower renovation was completed by premier-homepros.com back in May of 2025, after several weeks we noticed a water stain in the flooring adjacent to the bathroom. The company came back out and admitted that the employee who did the work has sabotaged some of his previous jobs and was terminated. They then opened the wall behind their work and discovered black mold from the leak. There was also water damage the flooring and subflooring. The homeowner to contact some companies to get estimates on getting this resolved. Homeowner is disabled and suffering from brain cancer and dementia. After consulting friends in the industry (general contractors and residential insurance) it was decided that handling of this matter should be done by the company who knowingly and admittedly sabotaged the work. This is not acceptable. Reached back out to the company several times and were delayed even further. We are now entering our 6th month of this dispute and have no bathroom to use"

"Absolutely a great worker and very fair pricing"

"They did removal of old broken-down encapsulation, redid, made air-tight, waterproofed, mold and mildew treatment, French drains on two sides, drained cinder blocks, filled holes left from previous drains and vents, installed new sump pump and dug in, leveled-the slanted area for proper drainage, installed new exterior drain, relieved 4" of standing water and established proper flow. PROFESSIONALS TO THE MAX!!! It's gorgeous and clean and brilliantly done. I can't say enough good stuff about Patrick and his crew! Even after traipsing in and out with wet, muddy old encapsulation materials and debris in the rain, they left my place in sparkling condition -- NO evidence of them ever having been there! No cig stubs (they don't smoke), no old drink bottles, not even a cleaning cloth. Swept, washed drive, vac'ed ramp, washed entry ladder. VERY knowledgeable. Not my first encapsulation and sump pump situation but by far THE BEST. Quality materials, good work ethic, a pleasure!"

"Very professional and knowledgeable."

"Not only do we have a beautiful front door with a quality storm door now installed to our expectations, The service for any adjustment or replacement so far has been done very well and speedy."

"They did a great job."

"This will be a difficult review to write. I never like to be so negative, however this situation warrants it. I called â In His Timeâ repair to deal with a dishwasher problem where the machine had difficulty starting a cycle. The owner, Terry Wilson, came out and immediately diagnosed the problem to be the electronic panel. He explained that LG dishwashers were notorious with these panels failing and needing replacement. This diagnosis was seemingly very easy for him to define, he explained that this was very common. He recommended that if I was comfortable with doing basic repairs that I could order the part myself and install it to save myself any additional expenses. I felt comfortable with his ease of explanation and knowledge of what he was saying. He also told me I should expect to replace this panel every few years because it will eventually fail again. I was obviously disappointed to hear this but given todayâ s state of appliance quality, I wasnâ t shocked. I paid him his service fee of $65 and then proceeded to order the $195 panel. Once I received it, I installed it without too much difficulty. Unfortunately, it had absolutely no effect on my problem. After repeated attempts to contact Terry Wilson, he called me back. When I told him what I encountered he immediately told me how I made the mistake of buying the part when he recommended that I should have purchased a new dishwasher. I tried to explain to him that we never discussed buying a new dishwasher but he wouldnâ t hear of it and emphatically told me that this was his recommendation. It was obvious that he wasnâ t interested in entertaining any other option and rather than get into an argument with him I politely ended the conversation and said good-bye. i subsequently did more research and discovered that a common solution to my problem showed it was probably related to the latch switch. I found I could get one of those for $50 and ordered it. It was easy to install and immediately fixed the problem. So, in the end, I was in over $250 by using â In His Timeâ to help me falsely diagnose the problem and then when I explained to him the situation Terry wasnâ t even remotely open to the idea that he might have misdiagnosed the situation."

"Did not do anything as he said he would do . Did not show up when he said he would , did not finish the job , and when confronted resorts to name calling and childish antics , completely defending his actions . Will be pressing criminal charges against this company . Do not pay in advance unless you want a headache and some trash talking from a kid rather than a business that cares . Look at BBB . I am not the only one ."

"The kitchen remodel went well, finished on time, and cleanly done. Chris is very personable, as is Ken, both courteous, mindful of preventing stress and aggravation -which they did! Chris make sure everything was clear and understood all along the way. It was a pleasure working with them and, we are so enjoying the new kitchen!."

"The professional had the issue in a collected manner. Explained the situation and how to resolve the issue with experienced knowledge. The professional also assisted with making the resolution affordable and cost efficient."