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"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"I did not see all the work this company did for me since I’m handicapped. I had people here who escorted to the area shortly after the work was done. we were all so disappointed with the new garden area i asked for. I wanted A tree stump removed, mulched and edged. It has about an 1” OF MULCH, the stump was mostly removed but covered with weed mat and mulch. I had bushes removed from one area and moved to this area which have all died. Two new butterfly bushes were included which one is dead. The large area was not edged. They put down weed mat and covered with 1” of mulch leaving edges ragged and unappealing. I called the number on the business card and asked for the manager and a returned call by the project manager was made. I asked for the owner so i could show him the work that was done. The project manager insisted he come and make it right. I have not seen him since and that was a week ago. No phone calls to me were made. I cannot find the owners phone number on any of this companies web sites. I am so disappointed with the work, especially in this garden area. I paid a lot of extra money for mulch materials which i feel i was shorted a lot and he left with mulch in the truck!"

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Javier was quick to respond and give me a quote. I was very pleased with how quickly they could start. Most importantly, they did an amazing job repairing our flagstone patio that was ripped up for a foundation project. It looks good as new and we are grateful for their expertise. Great communication, completed it efficiently, and cleaned up. Highly recommend this company and would use them again for future projects."

"This was a huge job, and they got out there and HUSTLED. Overall I think they did a terrific job. There were some things I wished they hadn't done, but they were VERY minor, and like I said, it was a HUGE job. The acre lot was ALL WEEDS. Well, pretty much. They did GREAT! I will definitely be hiring them again."

"Jon and his crew did an excellent job with the irrigation system. They were professional, prompt, and thorough. Would highly recommend them for irrigation and lawn services."

"Great. It looks like i just moved in to a new home! Very pleasant to work with"

"Nicolas and his team did a great job grading our yard! With an expert level understanding of complex drainage issues, Nicolas easily identified and fixed a long-standing problem. Our crawl space in finally water free. Thanks Nicolas!"

"James did a fabulous job. He repaired and polished our 20 plus year-old granite kitchen counter tops and they look like new! He is thorough and meticulous - I so appreciated not having any clean-up afterwards. I highly recommend his services to spruce up/repair any stone or tile in your home!"