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Carpet Cleaning questions, answered by experts

If left untreated, the smell of pet urine may not go away on its own. This is because urine is a surfactant that can penetrate fabric and upholstery, even some porous concrete. Plus, urine attracts bacteria, which can worsen the smell. When dealing with urine on your couch, treat it immediately or pay for the cost of a house cleaner. Most pros charge between $30 and $50 per hour.

Wool rugs respond well to light steam cleaning. Steam cleaning can help lift the dirt out of a wool rug and eliminate odors. However, because wool rugs are so absorbent, excessive moisture can lead to mold and mildew growth, so you’ll need to be cautious with the amount of steam being used, and avoid steam cleaning more than once a year to protect the rug’s fibers.

In many cases, upholstery cleaning is a worthwhile service. Couches, arm chairs, and other upholstered furniture are typically used daily, so they quickly get dirty and can harbor germs and bacteria. Cleaning services can not only make your fabric look new again, but they can also remove odors and disinfect the surfaces. Upholstery cleaning is also far more affordable than replacing a soiled piece of furniture, in most cases, so it’s the most cost-effective solution for dirty couches, chairs, ottomans, and more.

Yes, you can use upholstery cleaners on most couches. It’s always best to consult the manual and your couch's laundry instructions so you know you’re using it right and not causing any damage.

How you freshen a musty carpet depends on what’s causing it to smell funky. Baking soda can soak up some smells, and vinegar is a natural deodorizer. These DIY solutions can lift out light odors. However, steam cleaning or hot water extraction may be the best way to clean your carpet when the smell is deeply ingrained. These penetrate deep into carpet fibers and can remove musty mold spores and pet urine smells.

The Pelham, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.