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Carpet Cleaning questions, answered by experts

You can use rug shampoo on an oriental rug, but you need to make sure you use a natural, non-abrasive shampoo. While other carpets made from synthetic fiber can stand up to harsh chemicals, the natural material—sheep’s wool, cotton, silk, or camel hair—that goes into an oriental rug will break down and get damaged if they come in contact with traditional rug shampoos. In many cases, it’s best to let a professional assess your carpet and determine which gentle shampoo would be most appropriate.

Professionals use advanced, eco-friendly products that ensure effective yet safe cleaning.

If you’re renting a carpet cleaning machine, the company should clean and sanitize it in between uses. If you’re concerned about cleanliness, you can ask the company about their process before you commit to renting the machine. 

Your floor sees a lot of action: foot traffic bringing in dirt from outside, pets with muddy paws, kids dropping food crumbs, and more. All of this makes your floors dirty, and if you don’t keep up with cleaning them, staying on top of the dirt will become more challenging.

A carpet cleaner uses steam to penetrate the fibers of your carpet and remove dirt, while a carpet shampooer uses a detergent to clean the carpet’s surface. These are both efficient methods of cleaning your carpet, but steam cleaners do a better job of sanitizing the surface of the carpet.

The Pelham, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.