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Carpet Cleaning questions, answered by experts

Steam cleaning is generally considered better than shampooing for deep cleaning carpets. Also known as hot water extraction, steam cleaning uses heat to penetrate deep into the carpet fibers, effectively removing dirt, allergens, and bacteria without leaving behind a sticky residue. This method also tends to cause less wear on your carpet over time and leaves the fibers feeling softer. While a steamer can be more expensive, the cost is often justified by the longevity of your carpet. Shampooing may be a suitable option for quickly fixing odors or cleaning minor surface stains. However, it can leave behind a soapy film that attracts more dirt, defeating the purpose of the cleaning. The best choice depends on your needs; for a thorough, deep clean, steam is the superior option, while shampooing can handle light, surface-level dirt.

The best solvent for removing carpet glue depends on its chemical composition. Most carpet glue reacts well to a solvent made from orange oil. Use mineral spirits to remove tar-based glue, which has a darker, brownish tint. Methylene chloride paint stripper and lacquer thinner should also work, but beware of the nasty and dangerous fumes.

If your dog has fleas, you should clean your couch and other upholstered furniture immediately. Fleas can lay eggs on furniture, and you can help remove them by regularly and thoroughly vacuuming your couch. Steam cleaning after vacuuming is also essential because the high heat can help kill the eggs and fleas on contact.

No, there’s no limit on how much you can tip your carpet cleaning pro. If you couldn’t prepare for your carpet cleaner beforehand, you might feel inclined to give them a large tip for their troubles. However, there's no pressure to tip that much, and most homeowners typically tip 10% to 20% of the total bill. 

A carpet cleaning spray or a homemade cleaning solution is the best thing to clean carpet stains. For full-house carpet cleaning, a steam cleaner can remove dirt and leave your carpets fresh and like new. For deep-set stains or worn carpet, consider hiring a carpet cleaning professional to restore it completely.

The Pelham, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.