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Carpet Cleaning questions, answered by experts

Professional cleaning deeply removes dirt, allergens, and bacteria, enhancing air quality and prolonging furniture life. Expertise in materials prevents damage, retaining color and texture while ensuring thorough sanitation of fabric and cushions.

Some carpet cleaning companies tack on additional fees for moving furniture, so the best course of action is to confirm what the cleaning fee covers when you set up the appointment. While you can find companies that include furniture moving, many will not due to insurance liability, the risk of damage, or time constraints.

Baking soda is a fantastic neutralizing agent for removing pet odors. It’s also safe to use around pets and kids, which is why many homeowners choose it. Let it sit overnight then vacuum the baking soda out of the carpet in the morning. Repeat the process if odors persist.

The frequency depends on several factors, such as whether you have pets or children, the type of carpet, and the level of activity in your home. We recommended that you have your carpets professionally cleaned every 12 to 18 months. However, if you have children, pets, or allergies, you may want to clean them more frequently, like every 6 to 12 months instead.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive and unstable gas that effectively neutralizes smoke odors through a process called oxidation. It 'donates' its extra oxygen molecule to the organic compounds causing the smell, altering their structure and eliminating the odor, with oxygen being the primary byproduct. This method can be effective on building materials and furniture. However, because improper use of an ozone generator can be dangerous to your health, this treatment is best left to a professional.

The Pelham, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.