Get matched with top roofers in Norwood, NC

"The installation of our new garage door went perfectly. The team worked efficiently, cleaned up after themselves, and made sure everything looked great. They even showed me how to use the remote properly."

"CMA came out to install two air conditioner units in my home in 2019. About a month ago, I the downstairs unit stopped working. I called them and they came out and told me to change the filters. Of course, that did not work. I called them back and told them that was not the issue, and they gave me a hard time about coming back. When they came back the second time, they found that the fan in the downstairs unit had stopped working. The parts are under warranty, and I paid roughly $400 for labor. Yesterday I called them because my upstairs unit was not working. The woman in the office said that they were booked out 3 weeks. I told her that since I had spent over $10K with them for the units in 2019, I think they need to come back and fix the issue. The woman then stated that the technicians did not want to come back. I nor my husband were rude to any technicians when they came to work on my units. However, my husband is black and I am white, so maybe the problem is that the family owned company are a bunch of racist. I would not use this company unless you enjoy throwing money away and horrible customer service for spending your money."

"very well done"

"They made time in their very busy schedule to come out and make sure we had gas logs in case our power went out. Did a super job repairing and cleaning our logs for a reasonable cost. Will definitely use them again and can highly recommend them."

"It was excellent, they were professional and he knew what he was talking about."

"Pro: Meticulous, professional, timely, excellent work product. Would re-hire them without a second thought. Con: Can't think of any, except maybe that they aren't the cheapest? We tend to not hire the cheapest service providers anyway - usually get what you pay for. We recently moved to Charlotte; knew when we bought the house that the relatively recent addition needed some fresh attention to address the original painter's failure to prime, resulting in deteriorating paint as well as some wood rot on windowsills and trim. We saw Serpaco Painting busy at work on historic homes in Dilworth and decided that if they can be entrusted with that work, we should at least get a quote. The owner, Chris Gray, arrived to give an estimate and we knew right away he is the kind of person we prefer to give our business to. He took time to carefully evaluate the job and give us what we felt was a reasonable estimate - he described his business as not the cheapest but not the most expensive. When the crew arrived, his crew chief, Hugo, was also personable and professional. The crew remained roughly the same throughout the job and were pleasant and polite (never saw a cigarette around them, either). They consistently showed up when they said they would, explained what the day's priorities were and then followed through. Chris was onsite at least once a day to keep apprised of progress and to point out any additional priorities to Hugo and the crew, and also to touch base with us. He also provided well-reasoned advice about colors and contrasts when we asked. The job ended up requiring more woodworking than anticipated as there was some additional, hidden rotted wood. Hugo may be primary a painter but he is also an adept craftsman, rebuilding our front porch facade and column. They prepped more than any painting crew I have ever seen, sanding for about a week before starting any paint. The priming was thorough and the painting very well-done. When the job was deemed to be nearly complete, Chris came to walk around with us. He noticed the things we had noted, but also pointed out several other areas that were not to his liking; Hugo came back the next day to repaint one of our shutters that was a little streaky, and one entire side of the house that needed another coat to counter the effects of the sanding that was required (the extra coat improved it tremendously), but also to take off, sand, and refinish our front door. Although the front door was not part of the coat, it seemed that the bleach used in pressure washing the siding had dripped through the plastic-and-tape covering intended to protect the door. The refinished front door looks great, too. We are extremely happy with the finished product and suggested that Chris can keep his sign in the yard as long as he wants."

"Not well!! Would NOT recommend Kevin with McToolman! He was hired on a sub-contractor basis to install crown molding and used wrong nails (too long) that punctured holes in my AC freon line and a waterline. These were expensive repairs and he is claiming "no fault". Contractor and several others surveyed damaged and confirm he is at fault, plus their are clear pictures proving so. For someone that guarantee's his work, he is running from this "at fault" claim. Can only wonder how many other times this has happened. Look elsewhere for your service needs."

"They replaced all of my windows in 2008 but had to call them back out. they didn't include any drip cap or caulking over the windows. That allows rain to get inside and then wood rots. What kind of window company doesn't know this? Fast forward 11 years later when I'm preparing to sell my house. I request replacement parts for windows that aren't working properly. This should have all been included under warranty but all I hear is complaining about they shouldn't have to deal with it. I call the production manager monthly, for a year, to find out the status of my parts. He always promises to call me back but never does. Every time I ask him about the status, he tries to blame me saying I didn't do my part. I finally sell my house for less money because we didn't fix the window issues. Do not trust this company to install the windows correctly or honor the warranty!"

"Excellent and very professional"