Get matched with top masons in Monroe, NC

"I needed help with some shrub removal and planting in my front landscape, and got several quotes. I already had the plants, soil, fertilizer, and materials needed, but am not physically able to dig by myself. I had a means of disposing of the removed materials, so there was no haul-away included. Along with the planting, I needed to have a decorative stone wall repaired because it was starting to lean. Again, labor only. I was looking for a company that could do both. The bids for the planting work, which was straightforward and simple labor, were in the range of $400, except for New East Landscapes. Their price was much higher for the planting work, but they assured me they could do the planting within a couple of days and also repair the stone wall within 2 weeks for what seemed to be a very fair additional price. Because they seemed to know exactly what to do with the wall, and showed pictures of other projects they had done, I decided to pay the higher price so I could have one company complete both tasks. They emailed written quotes for the work, which I signed and returned. They told me the time they would come to do the planting work on Sunday, a couple of days later. The work on the wall would be done when they could fit it in, but within two weeks. On Sunday April 9, they arrived more than an hour late, so late that I was concerned they weren't coming. They did the planting work which took them less than 1.75 hours to complete. They clearly knew their plants, placed them where I asked, and the work was competent, but this job did not actually require 3 workers, which is what they brought. I paid them for that work and asked to schedule the wall repair. Xavier told me he would call me to schedule the time within two weeks and would find out the cost of a few stones that were needed to support the wall. He never called me back. I attempted to follow up with them by several phone calls, which went to voicemail that was not accepting messages. Also sent text messages and email. No response of any kind from them, and it has now been a month since they promised to return to complete the work. The wall is looking increasingly unstable and the work still needs to be done."

"In 2020....I had ACE Concrete to come to my residence and widen my driveway. The owner, David Stallings arrived and was very abrasive, however, that didn't deter me from using him because everyone doesn't have to have a sunny disposition, however, Great Customer service doesn't hurt. He was very dismissive in his communication. Ironically, he observed a political flag next to my property and it seems that he automatically assumed that I was complicit with my neighbor's political views (and I was), his attitude got even worse. His work was average, therefore, I paid him and after payment, I noticed him washing his tools and emptying the remnants of the concrete that he had used for my job onto my grass. I requested that he not do so, he stopped advising that it would not hurt my grass. I went back inside and then through my window, I observed him leaving my residence. I went outside to see that he had finished dumping the excess of concrete into my grass. I took his word, and did not attempt to irrigate the spot that he had dumped that waste. The next morning I awoke to see that the mixture had hardened and I had to dig the concrete waste up from where Stallings had dumped, totally reseeding the grass, it took months for that spot which was bald to grow back. My opinion is that Stallings saw the melanin on my skin and observed the political sign of my neighbor let his own prejudice skew his judgment, and instead of being a professional, he committed an egregious act as destroying a part of yard by dumping concrete waste onto my grass, which was totally uncalled for because I did nothing or said anything to him to even provoke him to do what he did. Stallings is unprofessional and should not be in business and if I had the time and extra money for an attorney, I would have sued him civilly for his egregious act. Stallings if you are in business...you are in business for EVERYONE and not just a select few...the color that should matter for any entrepreneur. If you all ask, WHY it took me so long to report him, well, I actually lost information and JUST found his information to report him!"

"The technician, Broderick, was very kind, quick, helpful & personable. I had a simple request of needing to remove an overly-tightened garden hose attached to my spigot. Broderick got it done in a spiffy but stayed a few extra minutes to recommend different hoses and attachments to me for the future, instead of rushing to move onto the next job, which I appreciated."

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"Luis is punctual and his work is excellent. I was very impressed!"

"Great job! Very professional and efficient! Highly recommended! We worked with Bryce and the Houston team."

"After researching about a dozen foundation repair companies and narrowing my selection down to two…We selected Foundation Doctor over a national firm. So glad we did. From the very beginning, it was a delightful and professional experience:  Our salesperson (Michael) accurately diagnosed the problem and prescribed a workable solution.  Administrative tasks and communications were efficiently, comprehensively, and in a friendly manner handled by Angella. She expertly coordinated the schedules of the independent engineer who certified the repair; and the onsite team who skillfully implement the repair plan.  The onsite team (Alecia, Reiley, and Jackie) effected the repair, keeping my wife (who was initially very concerned about The Lift process) and me personally informed through every step of the process…Patiently answering our many questions and alleviating any concerns we had about the process of securing the foundation of our home. As a former VP of Sales & Marketing for a top "

"Donâ t believe everything they tell you about their system. We hired this company because during heavy rains (4inches or more), our basement tended to flood. We discussed this with the sales rep who came out, Albert Morrow, and told him we didnâ t have problems unless it was heavy rain. He recommended his company and told us the system was designed for this. After we had the system installed, we had no problems but also no heavy rains for 2-3 months. However, in December we had 5 inches of rain during one storm, and OUR BASEMENT FLOODED once again. A technician came out and basically told us the system worked the way it was supposed to but during flooding conditions the system was overwhelmed . So basically we paid $7500 for them to come out and install a system that does not work when it should. We would have been better off just to keep our money in our pocket and just wet-vac the water out when we have heavy rain. NO,WE DO NOT RECOMMEND THIS COMPANY OR THEIR SYSTEM. We are basically screwed out of $7500."

"Excellent work and very courteous and professional."

"Eric and his crew tackled a long-standing drainage problem in the basement of our 1932 Craftsman bungalow. We'd had several estimates and options but They impressed us from the start with their solution to the problem and their professionalism. They were great communicators and kept us apprised of what they were doing every step of the way. Can't recommend them enough."