"I had a fantastic experience with Ehrlich Southeast. Their customer service was excellent, from scheduling the appointment to the completion of the service. Their technicians were friendly, knowledgeable, and efficient, and they ensured my property was pest-free. I highly recommend them to anyone in need of pest control services."

"Great service. I just had an inspection done, but will be hiring them on for preventative service very soon!"

"They did an excellent job removing a cat from drain"

"First, let me say that the exterminator that came to my home each time was the NICEST guy.  This review is not about him, but about the company and my experience.
We purchased a yearly contract for quarterly exterminations.  I had to call them in January to find out when they were coming for my 3rd treatment, as they were late in coming.  I called them again in March as a service call. We were experiencing way too many spiders still.  Secure pest came out and treated for the spiders.  
Fast forward to June 2016-I received a call about renewing my contract.  I mentioned that I never had my fourth treatment.  I was told that the March visit WAS my last treatment.  I tried explaining that the March visit was a service call (which I've had before).  
March had not even been 3 months since their last visit, and I am the one that called them and asked them to come out.
I did leave a voicemail asking them to double check their records, but I never heard back from anyone at Secure Pest.
I am disappointed in this company and will find someone else that cares to stick to the contract.
Spiders are way worse than before I started using this company anyhow.


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"The only reason I did not hire this company is I am in negotiations to sell my house and buyer decided to complete pest control in lieu of closing cost assistance. Otherwise, I would have definitely used this company because of their professionism, efficiency, knowledge sharing, pricing and friendliness."

"Excellent experience ! Fast response. Knowledgable technicians and thorough attention to detail. Had pest control and application of termite prevention system. Drilled, treated, and filled garage and basement slabs. Very polite. Cleaned up everything thoroughly. Would definitely recommend ."

"I have been a customer of Bugg Busters Inc. for 15 years. I met the owner Gary Ward at one of my rental homes on the first visit. He was honest and told me that nothing was needed at the home in the area of Termite work. I started using Bugg Busters after that at all my rentals and at my home. Bugg Busters completed waterproofing at my office in Lincolnton last year. I had water pouring in from the road out front of my office. The Bugg Busters team installed a drain system and treated my building for termites. They also put down plastic to control the moisture. My favorite service they offer is the EZ Breathe which is a house ventilation system. No more bad odors from my dogs or from that crawl space. I have the Ez Breathe at my home, office and my mothers house. I will continue to use this company for years to come."

"A young woman came to my door to offer the pest control service. I almost never  talk to door-to-door solicitors but she seemed very nice so I listened. I had been thinking of having some pest control done so it was a timely visit. She gave the "we are treating houses in the neighborhood so we have a Half price offer of $99 initial visit and $109 for follow up visits". Come to find out $99 is the going rate for any company and $109 is probably expensive. 

My main issue with this company is the price. I expect a professional  company to offer their best price first and charge the same for all households. When the  guys came to do the service they asked me "What price did you agree to for the followup visits?" I said, "Wait, I could have gotten a better price??" and one of them said rather snidely "No, you already signed your service agreement". Later I walked over to their truck to pay, and saw the printouts of the customers for two days. Each address had a price next to it, and it ranged from $99,  down to $49!! Many other them were $79. And I'm sure I could have and should have gotten a cheaper price for follow up visits. 

When dealing with a (supposed) professional company I do not expect to have to haggle over the price like it's a flea market. Give me your best price first, and charge the same for everyone. This leaves a very bitter taste in my mouth and I am sorry I went with this company. I am stuck with them for a year but will not be renewing. And that's the last time I talk to a door to door solicitor.


Bottom line: Price of service is highly negotiable - haggle with them mercilessly!!

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"They came out and did their job it wasn't long and the were nice"

"Great service and they actually got rid of the squirrels, which two other companies failed to do after numerous attempts.
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