Get matched with top flooring contractors in Fallston, NC

"I don't recommend this company at all. They call themselves professional installers and have quality products. They installed Mohawk Ultrawood floor at our home saying that it is a premium grade product and does not make any noise/sound even being a floating floor. I chose their product after getting their assurance about the feel and the noise but after it is installed it makes a hollow sound when we walk on the floor. After installation, they mentioned it does make a sound when we walk since it is a floating floor. They hid the facts and lied to me to sell their product. Their work is also not professional. I have to call them multiple times after the installation is done for repairs. They left gaps in multiple places and damaged walls while laying the floor. On top of that, they have filed a lien on my property since I was holding their payment while negotiating the quality of the wood and the installation issues. Even though I told them I was ready to pay the remaining balance amount and requested them to address the floor noise issues, instead of fixing the issues they fielded the lien on my property and forced me to make the payment without addressing the issues that had resulted due to their product/installation defects. I got staircase replaced with oak wood and that job was also not done as promised. It makes a cracky sound when we step on the stairs. I made the complaint about the noise and the response from the installer is that our steps were not installed properly by the builder. They find all possible reasons to prove your existing floor/stairs are bad. There was a broken step under the carpet earlier and installer installed the new stair tread on top of it just like that and did not even bring that to our notice. The frame underneath the oak tread made the oak tread sink and to fix that issue again we had to pay to the flooring company. The stain that we got on the stair tread is also not done professional way. We did choose almost close matching with the floor (Hickory wood) but the polishing guy hired by this company could not get it exactly what we chose. The company declined to correct that issue too. There are multiple issues with their products, service and installation. I spent $23,000 for the project hoping I would have peace of mind after the installation but since the day after installation everyday morning when I stepped on the floor, I felt like I should have not gotten this new floor at all. My old floor was 2000 times better than this new one. I don't recommend this company and I have already circulated my feedback in my community where I live and in my neighborhood and with friends and family. I strongly DON'T recommend this company. They promise several things and speak sweet words until they get your contract signed. Once you sign the contract, their tone changes. This is based on my real experience and if anyone wants to see their work in real, you can visit our place to verify their work, if you wish to."

"Excellent work, always on time and very courteous."

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"I was very satisfied with the installation of my new floor. Carolina was very professional in their work ethic. They made it a very pleasurable experience and I would highly recommend to anyone who will be considering having their floors done and definitely have them if I ever need additional work in the future."

"I checked with 3 other flooring businesses had gave up on having flooring put in my 3 bedrooms 2 bath home the prices was ridiculous. Then I found a family owned business right near me called Chucks Flooring 864-564-7172 and everything changed . A very nice guy come out with samples of their floors and when he gave me a price I was astonished. It took these guys 2 days they were right on time both days and never slowed down till it was done. Carried off all the trash cleaned up the rooms and bathrooms before they left. They were so professional and very nice kept me up on all they were doing now my old house that was builded in the 70s looks very modern. Thank You for making a lady of 83 very happy "

"Gary and his company were great! Very professional, on time and reasonably priced. They did exactly what o hired them for and actually went above when it came to the clean up! I’m very happy and have recommended them to quite a few neighbors and family."

"He was super nice to deal with. Was knowledgeable about what he was doing, arrived when he said and completed the job on time. His appearance was professional and he left our porch cleaner than when he found it! Did not disappoint!!"

"The men did a great job. Exactly what I wanted a very professional crew. Thanks for a job well done."

"Overall a great experience. The Hidden Cove team were very responsive and professional. I would definitely use them again as well as recommend them to anybody looking to have quality work done."