Get matched with top basement waterproofing pros in Eden, NC

"I hired Tar Heel basement instead"

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Ken, Gerry & Malik finalized the waterproofing issue in my basement. These guys were fabulous! Not only did they clean up the basement area very well but walked me through the scope of the project as well. I found them to be very knowledgeable and customer focused. My personal experience working with everyone at Tar Heel Basement Systems has been extremely positive and I recommend them highly."

"A great group of folks - professional, courteous, friendly, and thorough. What more could one ask for? They 'upgraded' the insulation in my attic, and discovered and addressed a couple of problems I was not aware of. Great job! I'll refer you to all my friends. It's good to know that you also do crawlspace/basement encapsulation."

"Crawl Space Jam did an incredible job of encapsulating and waterproofing our crawlspace! Throughout the project, Chris Venzon-owner, continued to provide progress reports, before and after photos, and to make us aware of any operation that might create noise (critical as one of us works from home). Chris even went beyond the scope and replaced the door to our crawlspace to ensure everything was sealed well. We would highly recommend Chris and Crawl Space Jam to help you with your crawlspace concerns!"

"Lane came out and listened to all our needs. He walked us through a very clear plan for our basement. They gave us a reasonable quote and were able to schedule us a few weeks later. It took them 2 days to do the work and it was done very professionally. The crew was extremely nice. They brought extra plastic to make sure all our belongings were covered. They even helped me move my washer and dryer! They made sure everything was clean and to our standards before they left. The whole experience has been great and I highly recommend them for whoever is having water issues in their basement or crawl space."

"Great. They were on time and completed the job when they said they would. Also kept the work area clean and neat. Have had several storms since then and no more issues."

"I’ll give Mr John Evans of Evans Landwork 5 star review and more if I could. He did an excellent job on my driveway that had washout from all the rain we’ve had. He redid my entire driveway. Reworking the side ditch’s plus installed a drain pipe on the first day by himself. Working from about 9am to 7pm without stopping for lunch. Came back the next day packed everything in and then spread gravel. I was very impressed with his work ethic. Would definitely hire Evans Landwork again. He does very good work. C Webster"

"I've used them several times already for different kind of jobs. They are so clean, they are excellent, they offer fair pricing , they even arrived on time. Very friendly even to my pets. I highly recommend them to others and will surely use them if needed. Tom is the best concrete and waterproofing guy I've seen ever."

"Representative completed a very thorough inspection of my basement floor water problem and recommended a sump pump and de-humidifier to resolve the problem.  Master Dry installation team was very professional and went to great lengths to ensure that I, the customer was completely happy with the installation.


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