Get matched with top appliance repair pros in East Flat Rock, NC

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive. "

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"I have used Voth Electric several times and every time, they do a very thorough job. They are courteous, reliable and good at what they do. I would recommend them for any job that requires an electrician."

"We had a new system put in the end of 2020. Gentry has always been prompt, knowledgeable, professional and great to work with. During this last storm our heater went out. I called on Sunday afternoon and I actually spoke to a person, who was very nice, and said someone would call me. Within minutes someone actually did and tried to help over phone. I had already tried what was suggested but he assured me we would see a service man the next day (Monday). Someone did call Monday morning and we did have a serviceman come out promptly. Albert was prompt, professional and immediately got to work. Our unit is underground and is difficult to get to but he went down there and worked until he got it working. It was a frozen line which he fixed and rerouted. He suggested a few things for another snow or freeze and left. The heater has been working since then. We would highly recommend Gentry Service in Swannanoa for new heating system or for service. We have been very satisfied from the beginning."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I dropped the vehicle off after hours the day before and they called by 9 AM with a quote and were done by 2PM. We have been bringing all of our vehicles here for years with all sorts of unexplained rattles and vibrations, have always trusted their diagnostics and repairs, and have not been disappointed. The work is consistently well done and the staff professional. Highly recommended!"

"We are in the Asheville area and the owner (Bruce) and technician (Tom) came to our home today to fix a very difficult issue that had been a problem for years. They were able to figure things out quickly and fix the problem in a way that was never suggested previously. They were prompt, courteous, friendly and were very honest. Bruce wanted to make us happy and did a great job. We will definitely use him in the future."

"I've worked with Darrell & his folks for years now and won't call anyone else. SUPER honest, affordable, courteous, and reliable. Cleans up their mess. I'm always impressed with the results!"

"these guys are dishonest cheats. signed a invoice for $400 and they submitted to Visa for $650. Would not return my calls. Dont do business with Roto-Rooter."