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All About Dryer Vents
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
We are authorities in Dryer Vent Cleaning, Repair and Re-Venting. This is all we do and what we have mastered with over 25 years of experience. Call for more information on discounts and multi-unit pricing. Manufacturers & Fire Marshal's recommend yearly cleaning of dryer ventilation systems for safety and efficiency. Residential and Commercial, we can help you save money and time. Operate your dryer safely and to industry recommendations! In the Greater Nashville area we perform commercial appointments (20 or more units).
Business highlights
17 years of experience
Services we offer
Dryer vent cleaning, it only compacts lint and creates damage., nor your chimney! We don't clean ac ducts (they are a totally different system, repair & re-venting. We don't clean your windows or carpet, without lint and considerable condensation traveling through it) all we do is dyer vents. Our reviews can explain. Specialized equipment and experience our vehicles only contain dryer vent cleaning and repair equipage....it's all we do! Don't let anyone use a drill and a brush on your system
Accepted Payment Methods
- CreditCard
Reviews
4.876 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 3% |
Showing 1-25 of 76 reviews
Robert F.
Nov 2020
We are in the Asheville area and the owner (Bruce) and technician (Tom) came to our home today to fix a very difficult issue that had been a problem for years. They were able to figure things out quickly and fix the problem in a way that was never suggested previously. They were prompt, courteous, friendly and were very honest. Bruce wanted to make us happy and did a great job. We will definitely use him in the future.
Response from All About Dryer Vents
"Thank you for taking time to let us and others know of your experience with us. We are super pleased when we get to solve problems for our customers......we love what we do! Thank you!"
Laurence T.
Aug 2019
We moved into our home in Knoxville. We didn't want to use the dryer as we felt the vent would need a cleaning . The technician came and he was very nice and seemed knowledgeable, but it took over an hour for him to identify where the vent was. Once he did that, he vacuumed from the inside and did not get very much. He felt the flap outside on the roof wasn't opening enough. He didn't want to climb on the roof, so he stood on a ladder, and with the handle of a tool, tried to jam the flap open. We were not happy as we feared an animal might get into the vent. we needed to call another service to come and he got a huge amount of lint out. I would not use this service again. We should get a refund
Response from All About Dryer Vents
"Thank you for sharing your thoughts. Unfortunately the most difficult part of our job can be finding where a vent is. Understandably it is a mostly hidden system that is behind walls, ceilings and floors. And it is hard to know how many elbows, twists and turns it takes that is hidden. Sometimes the dryer vent doesn't even exit the home, it can be terminated in a wall ceiling or floor. We do have a detective hat we have to put on quite often! These things do take time to figure out and we appreciate your patience."
Stephanie D.
Jun 2019
The technician was very courteous, knowledgeable and prompt. He explained everything he was doing and gave me the opportunity to view before completing. Would highly recommend and use again. Thanks for making my home safe!
Response from All About Dryer Vents
"Happy to help and hear of another satisfied customer!"
Lorraine M.
Feb 2019
Charlie is an extremely pleasant and knowledgeable man. He determined the best route and did a wonderful job for a very reasonable price. I will definitely call him again if the need arises.
Mandy L.
Feb 2019
Charlie and his wife Marie came out on the same day within the hour of calling. They were professional, thorough, and took the time to explain everything they were doing. It felt like they were family friends instead of a professional service that I just called. I feel they went above and beyond and will be calling them annual for their upkeep services.
Response from All About Dryer Vents
"Thank you, we all agree Charlie is a star in our crown. We are pleased that you are pleased and happy with the service!"
Georgia D.
Oct 2018
Charlie was very courteous and professional. He was able to come to our job in a very reasonable amount of time. He was very thorough in moving out a stack washer and dryer unit and cleaning all around, including the top of the stack , which I could never reach. He inspected our installation and recommended replacing the connecting duct work, which was leaking a lot of fuzz and dust. Then he went outside, climbed a ladder with equipment and cleaned all of the lint in the duct outside, by blowing it from the inside. He did the same with our other dryer on the lower level. We were completely satisfied with his work. He left both areas neat and tidy! Great job!
Response from All About Dryer Vents
"Thank you, your comments are much appreciated!"
Darcie C.
May 2018
FANTASTIC!!! Charlie was amazing. Professional, kind, knowledgeable, thorough. We had a really hard fix and he was able to come up with a solution to best fit our needs. Would HIGHLY recommend! Thanks!
Response from All About Dryer Vents
"Much appreciated! Thank you for taking the time to give your feedback!"
Sherry W.
Feb 2018
Charlie was great!
Response from All About Dryer Vents
"Yes, we agree, Charlie is great!"
J. R.
Nov 2017
My clothes dryer was not drying my clothes and a friend recommended Charlie form "All about Dryer Vents" to clean out the duct work. I called them and Charlie stated he would be at my residence at 9:00 A.M. He arrived at 8:59 and cleaned out the dryer vent that went through the attic and out the roof. He use the right equipment to properly clean and unclog the vents. The duct work was loose in the attic and he repaired it. The vacuum cleaner he used was almost full from lint, etc. No dust or lint was left behind from his work due to the proper equipment and filters he used. He was very professional, friendly and courteous. My clothes dryer now drys clothes in less than half the time. The charge was very reasonable as compared to others and well worth the money. I am glad I hired a true professional to do the work.
Response from All About Dryer Vents
"Thank you for your comments, we love to hear from our customers!"
Debbie D.
Jun 2017
I was pleasingly surprised at the quick service. If I could give a "AAA" for punctuality, I would. It so happens, Charlie was completing his work for the day when I called. I left a message, but, my call was returned minutes later. He said he was about an hour away and would be to our home as quickly as he could. As promised, he arrived within the specified timeframe and assessed what services needed to be performed, as well as cost. A new vent was rerouted (as the old one was poorly installed, ripped, ineffective, and dumping lint throughout the crawlspace). The new mechanism was much shorter, neater, and less complicated than the old one. Charlie was extremely courteous, professional, and ever-so neat. He was mindful of not scratching the hardwood floors and took specific precautions to not damage them. We discussed dryer maintenance, as well. I would definitely hire "All About Dryer Vents" again. This is all they do, which makes them a standout specialty service.
Response from All About Dryer Vents
"Thank you, your time is valued and we thank you for telling us of your experience!"
Darrell D.
May 2017
Did a great job
Response from All About Dryer Vents
"Thank you!"
Jill W.
Apr 2017
Charles did an excellent job in all aspects. He was meticulous and thorough in workmanship, and left the work area inside and outside absolutely clean. The work is high quality and will endure for many years. He was a pleasure to work with. The price was very reasonable for the work, and it was completed in less time than we expected.
Response from All About Dryer Vents
"Thank you, we definitely appreciate you taking the time to submit your experience!"
John C.
Nov 2016
On time, courteous, fast, knowledgeable, neat and tidy. Great job!
Response from All About Dryer Vents
"Thank you, happy to help!"
Tari F.
Sep 2016
It went GREAT! I will definitely be utilizing his services again!
Response from All About Dryer Vents
"So glad you are pleased and all situated!"
JOHN P.
Jul 2016
It went extremely well.
Response from All About Dryer Vents
"Thank you!"
R H.
Jun 2016
I live in a really remote part of East Tennessee, even by country folk's standards. My closest towns are Greeneville and Newport TN, both over a half hour away. Neither town had a dryer duct cleaning company. I was calling Kingsport and Knoxville but was outside of their service range. Thankfully, Google Maps displayed the name "All About Dryer Vents".
Their listing said they service the greater Tri-cities and greater Asheville (that is a huge service area!) I called and a real live technician answered right away. He managed to fit me into his schedule the following day, even though he was based in Gatlinburg and had two service calls in Asheville on that same day.
The technician arrived on time in a clean company vehicle and uniform. He recognized that attempting to remove the 12 feet of old plastic duct would require tearing into the ceiling sheetrock and cause unneeded expense. He quickly figured out a way to make a much shorter run with the new aluminum duct, and closed off the old one.
In short, excellent service, fairly priced, and courteous employees.
Their listing said they service the greater Tri-cities and greater Asheville (that is a huge service area!) I called and a real live technician answered right away. He managed to fit me into his schedule the following day, even though he was based in Gatlinburg and had two service calls in Asheville on that same day.
The technician arrived on time in a clean company vehicle and uniform. He recognized that attempting to remove the 12 feet of old plastic duct would require tearing into the ceiling sheetrock and cause unneeded expense. He quickly figured out a way to make a much shorter run with the new aluminum duct, and closed off the old one.
In short, excellent service, fairly priced, and courteous employees.
Response from All About Dryer Vents
"Thank you for your candid review, very much appreciated!"
Debi O.
Jun 2016
Charlie was very professional. He rerouted the dryer vent, and left everything super clean. If you need vent cleaning or as in my case, rerouting because of an exceptionally long run, I would highly recommend. The job was completed at the quoted price. Definitely one of the best service call experiences I have had.
Response from All About Dryer Vents
"Thanks so much. We all agree Charlie is exceptional!"
CHERYL G.
May 2016
unknown
Response from All About Dryer Vents
"Thank you for your review!"
Melinda B.
May 2016
It went very well. This was my second time to use ALL ABOUT DRYER VENTS. Last year at my request they replace the exterior roof vent for a newer model and also cleaned all the duct work. My dryer has worked efficiently since last year. Today I had my annual cleaning and check up. I will continue to use this company yearly.
Thank you Charlie!
Thank you Charlie!
Response from All About Dryer Vents
"Enjoyed meeting with you again and we are pleased that you are pleased! Thank you for your great response!"
Darrell D.
Mar 2016
unknown
Response from All About Dryer Vents
"Thanks so much, we enjoyed visiting with you and getting you all taken care of!"
Mark T.
Feb 2016
unknown
Response from All About Dryer Vents
"Hello, We are happy you were so pleased with our service, giving all "A's"! However, we are confused as to why the overall rating equaled a "C". Thank you!"
Teri F.
Jan 2016
unknown
Response from All About Dryer Vents
"Thanks so much for the great feedback! We are so glad to get you all taken care of and see that we accomplished our mission professionally and to your satisfaction!"
Angie's U.
Dec 2015
Very friendly and professional. I can highly recommend this company and John Henning. He swept the floor around the dryer which was very dusty due to previously existing improper installation of the dryer hose leading from the dryer to the wall and he installed a new hose. He also cleaned the outside vent even though it was raining. I will call him again next year.
Response from All About Dryer Vents
"Thank you for your feedback, and we appreciate the endorsement! We achieved our goal, your dryer is venting properly and safely. We look forward to seeing you next year!"
Jeff B.
Oct 2015
Showed up on time and did the job with no muss or fuss.
Response from All About Dryer Vents
"No muss and no fuss is what we like to hear! Glad we got the lint out of your system and your dryer working as it should. Thanks [Member name removed] for the feedback, we are pleased to work with you."
Nancy H.
Oct 2015
Friendly, professional and efficient and neat. I could not have asked for a better, more responsive service team.
Please have them check your dryer vents; it can cause fires if not properly vented.....If your dryer takes a long time
to dry or you feel the back of your dryer and it gets really hot tot the touch....please call these people.
They are great!
Please have them check your dryer vents; it can cause fires if not properly vented.....If your dryer takes a long time
to dry or you feel the back of your dryer and it gets really hot tot the touch....please call these people.
They are great!
Response from All About Dryer Vents
"Thanks for your opinion [Member Name Removed]! Every day we help people with the understanding of the risks involved of a dirty dryer vent/duct. Many will attempt to clean a vent/duct themselves and they actually create a larger problem and lint clog (as well as doing damage the vent system), and that is what we continually see. We clean dyer vents, it's all we do. And we know what we do very well, thanks again!"
Licensing
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FAQ
All About Dryer Vents is currently rated 4.8 overall out of 5.
All About Dryer Vents accepts the following forms of payment: CreditCard
No, All About Dryer Vents does not offer free project estimates.
No, All About Dryer Vents does not offer eco-friendly accreditations.
No, All About Dryer Vents does not offer a senior discount.
No, All About Dryer Vents does not offer emergency services.
No, All About Dryer Vents does not offer warranties.