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"Very reliable Contractor. HONEST, TRUSTWORTHY, sends pictures of Work PROGRESS, We live FAR from Kill Devil Hills so having a contractor like this means the world to us. HE has worked for us now for 25 YEARS. If you are wondering what kind of work this man does just drive by 1717 Bay Dr. KDH. He oversees Electrical work, plumbing work, a new concrete drive way, & Checks on our place. Keeps a key to our place. Michael is THE MOST DEPENDABLE CONTRACTOR at the OBX !!! If he does not do a good job for you I'll EAT MY HAT !!! HE IS A JACK OF ALL TRADES!"

"The job was done in a very professional manner paying attention to detail and quality of the supplies provided and used for the fencing. The job was done efficiently and exactly to the specifications that I required. He made sure that I was satisfied with the job at different stages of the construction. I had one or two specific things that I wanted done and he made sure that they were installed properly as they were being done. He worked very neatly and cleaned up all of the property of any cut or waste materials. His men were very proficient at performing their individual tasks paying attention once more to quality and to my satisfaction.
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"Really fast, very good, have recommended to neighbor...everyone's very happy with the service."

"I needed a fence installed asap and these guys got it done. Thank you so much for the great work. Will have more work in the future."

"Fantastic! Richard and his crew worked tirelessly to create my one of a kind dream kitchen island that had never been done before. They brought to fruition an idea that I had and made it a reality. I wanted reclaimed wood and a complete rustic feel to fit into my log cabin home. I even had an unexpected water leak during a storm that was reparied the next day and prevented my house from further damage. I have a beautiful custom bookshelf built into the wall, he fixed my leaking skylights instead of replacing them and saved me money! I have a new garbage disposal, cleaned my gutters, repaired my decking, new storm doors and and sink fixtures. Everything I needed to make my newly purchased home liveable."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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Hello my name is Nichole and I’m 35 years old and the proud mom of three beautiful girls. I love playing coed softball on my down time and coaching little league softball as well. I truly love cleaning and doing any home repairs needed. I have always had a great eye for detail and am very meticulous when it comes to what any work I do. Im very organized reliable and trust worthy.