Get matched with top fencing pros in Harbinger, NC

"When I decided to move ahead on a much needed roof removal and replacement, it was very hard to get anyone to respond. However, Michael was very quick to answer my call and get a quote. Eventually I was able to get quotes from 3 different contractors and they were all within $200 for each other, which I find amazing given it was a sizeable job. In the end I did not select American, only because they did not carry workers comp at the time. I understand they have since picked up workers comp. I do most home projects on my own but can't do it all on my own. I will certainly contact Michael for anything in the future I decide to hire out."

"They did the good service to my yard, very professional. I will use them in the future.
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"They came out and did some roofing for us, as well as some ceiling repair. They also did some painting. They cut out out section on our ceiling and they replaced it. They then painted the ceiling and added the stippling ceiling touches. The job looked good when they finished and we were very pleased with the work."

"I needed a fence installed asap and these guys got it done. Thank you so much for the great work. Will have more work in the future."

"Excellent, would hire service again."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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Hello my name is Nichole and I’m 35 years old and the proud mom of three beautiful girls. I love playing coed softball on my down time and coaching little league softball as well. I truly love cleaning and doing any home repairs needed. I have always had a great eye for detail and am very meticulous when it comes to what any work I do. Im very organized reliable and trust worthy.