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"Mold in our Home: Blatant negligence by Closets by Design Installer. ABSOLUTELY DO NOT RECOMMEND UNLESS YOU WANT MOLD IN YOUR HOME ! The installer for Closets by Design while installing the kitchen pantry tip in screw for fall protection on top of the pantry hit the sewer pipe that caused sewage water to leak near our food containers and caused Mold all around the walls and Insulation with sewage water leaking around it. The pictures show all the damage done to our home our walls by the Gross Negligence of Closets by Design Installers. The Installer DID NOT have or used any STUD Finder or any other tools to avoid hitting the sewer pipe during the installation thus clearly showing that Closets by Design does NOT care about the destroying customers homes or have the skilled or professional installers or they provide the, with needed tools or compensation to do a professional installation. They rush through jobs and these mistakes are made and customers like us are left to suffer it’s Mold inside our home as a direct result of their negligence. See the pictures for all the damage and Mold caused by Closets by Design and absolutely do not hire these crooks who pretend to be experts in Closets design and Installation while all they do is destroy customers homes and their health with Mold in their homes and walls by hitting their “Sewer pipes “. Think about this dirty sewage water was near our food storage and within 6 feet of our stove in the kitchen. Closets by Design doesn’t care about it and it would happen to you because their installers do not have the tools or the expertise and do not care if they pierce your pipe and flood the walls and home or in our case the sewer pipe and cause mold in our home. We learned our lesson the hard way but I want others to be aware as we are the cautionary tale for the greed and neglect of Closets by Design who employ sub standard installers who do not have the right tools or expertise and what happened to us and as you can see from the pictures is a living proof of the same !!"

"Luis did exactly what he said he would do.....did it as scheduled and as quoted. He was a pleasure to work with. Hope to work with him again in the very near future."

"They did a great job. Installed exactly what I requested in a very efficient and professional way. lol"

"Terrible to work with.Took much longer to build than was quoted. Concrete inspection failed twice. As a result the floor is not level and is out of square. Framing inspection failed. To save costs, we said we would stain the wood. We thought all of the wood was provided which we stained. Then more wood was brought in which they installed without first letting us stain it. We had to stain the main beam once it was installed because of their poor communication. Framers removed the attaching house roof & left it uncovered. It rained that night and we had rain in our kitchen and living room. Ceiling & walls had to be redone. Painter they hired was a poor communicator. Never came when he said he would. When he did come, he managed to paint our kitchen curtains and painted shut one of the ceiling kitchen vents. Left his equipment for days in our porch area, kept saying he would be by to pick it up. The only time Fred came by was to pick up payments, never checked the quality of work done by his employees. We could go on, but there was not much good to report about this contractor. Stay away from!"

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Wilton and his team did a fantastic job from start to finish. He came out for a free quote and gave me a great price on the 520 foot black chain link fence I needed to enclose the backyard. Backyard also needed some overgrowth and grading done and he offered to take care of that too. The price was right so I took him up on the offer and he said he would seed it for free while he was at it. The communication was top notch and the team was always on time and professional. Project turned out exactly as expected and they made sure to clean up everything before they left. Outstanding service and I will definitely be back for future projects."

"Steve is very responsive and easy to work with on each step of project. Any concerns or questions throughout the process he's on point. Cheyenne “the magician “ built our deck with his team. Presto! High quality, solid, beautiful! 🤩"

"It went GREAT Always on time . Polite. Informative . Compassionate. We would highly recommend. And would use again !! Thanks Jason and crew . WE LOVE OUR NEW KITCHEN"

"The completed project is exactly what I was hoping for! Completely transformed an old barn into a fully-insulated studio. The project took much longer than we expected, but we’re still very happy with the results and would use Hughes Renovations again."