Get matched with top excavation pros in Walls, MS

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"Do not use this company for electrical work. I had a breaker replaced today around 2:40 pm and by 4:45 pm I walked to the back of my house and smelled a strong smoke order. I found that an outlet was smoking and there was absolutely nothing plugged into it or any other outlet in the room. I called conway immediately. I was told by the first agent that a service person would be back at my house between 6 pm and 9 pm tonight. Immediately after the call I received a text at 5:07 stating that my appointment has been scheduled for Thursday between 10 am and 2 pm. I called conway 4 additional times to request that someone come out tonight for safety reasons. Every time the representatives told me that they were escalating my request. What that means is my emergency was not their issue. Finally at 7pm I called again and was told by an agent that no one would be able to come tonight and they were escalating my request to have someone to come in the morning. Not only did the phone agents lie"

"Mr. Wigginton is the best. On time, finished a day early, clean job site, professional crew and a very competitive price among the 4 bids I received. Furnished a written estimate via email, brought a contract to the first day of work explaining the process and when payment was expected... Driveway looks great."

"Jeff and his crew did twice the usual work required to remove the pool from my yard since it was previously filled in without busting out the bottom. Over time, the pool area became a swamp, so the guys came in and dug out the pool, hauled away the dirt and debris that couldn't be re-used as fill, busted out the bottom of the pool, tore down the sidewalls about 24", removed a retaining wall, brought in new dirt to fill the area, graded my whole yard, and laid sod. Goodbye mosquito sanctuary! Now to the stuff that you are really interested in...My experience with Jeff and his crew was nothing short of pleasant. I found everyone in his crew was friendly, respectful, and had great work ethic. The most valuable thing, though, was the peace-of-mind I had about inviting strangers into my back yard...which was a concern of my wife's. The caliber of people that will be working at your house isn't something you'll find on your invoice, but it's definitely something I'm happy I paid for with Walter's Construction."

"Called Mr Rooter the day before Xmas Eve, they replied within 1 hr of my call. They were in my house on Xmas eve. Pipes froze, water heater died. They responded as soon as they could. Professional Respectful Knowledgeable Timely Punctual Nothing wanting! Jayme J"

"We had used Garrett and they were awesome. We had a gas leak that needed repaired quickly and Garrett couldn't get to us for a few days. We called Tim Ferguson because we were going to be without hot water. Tim Ferguson explained the process that they would be out the next morning, give an estimate to be signed, go to the city for a work permit, and once the permit was issued begin work. This was Tuesday morning they came at 8:15. No estimate was presented or signed. They came back later Tuesday morning, said they had permit and completed work and they put a 40 lb pressure test on the line that had to maintain at 40 lbs for 12 hours then the city building inspector could evaluate, tag that it's OK, and jea could reconnect. 12 hours would have been up at 2:30am Wednesday. My husband called at 8am Wednesday to follow up and he was told we were at the mercy of the city inspector and that office and that that office "didn't get in a hurry." We waited until 2 pm on Wednesday and called the city building inspectors office ourself when we were told that Tim Ferguson had not filed for the work permit as they said they had. We called Tim Ferguson about this and spoke with Brian Ferguson who said the building inspectors office had told 2 of their customers the same thing. He said the city had deducted payment for the permit from their account and that he was looking at the permit in front of him. He said he would contact the building inspectors office and take care of it. On Thursday we contacted the city inspectors office again who said they still had no application for permit. After many conversations with various people at Tim Fergusons, we were finally told by Paula Marrow the admin assistant at the building inspectors office that the permit request was received electronically Friday morning and the building inspector was scheduled to come out the following Monday. After many request to various people at Tim Ferguson, including Brian Ferguson by my husband in person, no one produced any proof that they had filed for the building permit on Tuesday as we were told. We wanted this in order to take issue with the city. The only thing Tim Ferguson produced was the permit that was issued on Friday and dated fridays date. We were told this was all they could produce and would produce. All the staff at Tim Fergusons were all too ready to throw the building inspectors office under the bus but never produced the proof they said they had. Its unfortunate but it appears that Tim Ferguson is not honest and forthright. Go to Garrett!"

"Where to start? First, I would rate him zero out of 5 if I could. This problem I?ve had since February and he refuses to contact me or get back in touch with me for a problem he created. I will never hire this person again because he is so unprofessional. My tankless water heater has been malfunctioning?. The hot water turns cold after a few minutes?. Both in the shower and when washing dishes. I don?t like taking a cold shower, and I bet Cody wouldn?t be happy about taking a cold shower every day. This happens EVERY TIME I get in the shower. Cody has been contacted several times. When he did respond, he said he would try to contact the store where he purchased it. I received no update. Another time when he responded, he said he would try to contact the manufacturer. Still no update. Now he won?t respond at all! I?ve gotten several people to contact him as well and he will respond once or twice then nothing after that. This is so unprofessional and should be rectified asap!"

"Very friendly. Always kept me updated. Never an issue with communication. Very competitive estimate and gave a military discount. Did an awesome job and left no debris. Will definitely recommend this company and will use their services if needed in the future."