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I LOVE MY REPLACEMENT WINDOWS AND SLIDING GLASS DOOR!  Their overall time management is terrible.

When the original call came in to say the windows were in and ready to be installed, a date and time was scheduled.  The scheduled date was December 17th and I was told to expect the installers to arrive between 8 to 10.  I took the day off from work.  Then I received a call telling me to expect them between 9 -11.  Since I had already scheduled another repair/maintenance I was not able to change my vacation request.  I got another call stating that they would arrive between 11 - 1.  They arrived closer to 1:00.  They were not able to finish that day and I was told about 6:30 pm that they would need to return the next day (Dec 18th).  I had to call my job the next morning to let them know that I needed to extend my vacation leave request.  When they installed the patio doors the correct trimming was not included with the doors and they had to trim and temporarily apply what they had been given.  We had to reschedule a different time for them to come to install the correct trim.  It was originally scheduled on a Saturday.  I had received numerous calls to reschedule the time for that day.  Finally, I was called and told because the weather was getting bad they were not able to make it at all.  So a Saturday morning was wasted waiting.  One day I got a call that they were in the area and was able to meet me to install the trim.  I missed a business lunch to meet with them to take care of the trim.  When I was hanging up the curtains on the patio door I noticed the streaks on the inside of both panels of the patio door.  I again had to schedule vacation time (February 12) to meet the installers to replace the patio door panels.  I took time off that morning from work because they were scheduled to arrive between 8 and 10.  I got a call about 9:30 to say they were about an 1 1/2 hrs out but would get there ASAP.  They actually arrived a little after 10.  Once the panels were installed and the trim put back on it was a little after 11.  Luckily I was able to make it to work by noon.  That weekend I noticed there were cracks and pieces missing on the door trim they replaced so I called and sent a picture of the problem to Window World.  They had someone come out 4 different times before they got the right piece ordered and replaced.  Window World did call several times to apologize and to make sure I wasn't too inconvenienced.  After they got the correct piece order and the door fixed they haven't called or make any contact with me.

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"Very happy with our new windows and sliding door. The price was very reasonable, the installation went perfectly, and everything looks great! All of the employees I encountered were friendly and easy to deal with. No high pressure sales. Highly recommend this company, especially if you are looking to keep costs low. I plan to use them again."

"I had to speak to at least 5 different people in the prosses and communication between them wasn't always accurate. Their suppliers caused delays, in particular the glass door. First instaler was very good but had to wait a month for the doors. Not happy with door, they seem fragile and hang very loose. Expected much better for $10'000. Don't have a good idea what to expect because each process ie: sales, measuring, 'dispachers , instalers, is a different person and start over with questions."

"Kent was fantastic! Price was fair, and the glass shower he stalled looks great! He also installed a mirror above our vanity..I highly recommend!!"

Foundation Recovery Systems (FRS), A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service throughout Missouri, Iowa, Illinois, and Kansas. With fully trained technicians, industry-leading products, and nationally backed warranties, FRS is here to restore your foundation or crawl space.\nFor state licenses visit Groundworks.com/licensing

Rayne-Storm Roofing Consulting, Inc. is a full service roofing, siding, and windows company. We are proud to offer a wide variety of roof systems that are available on the market today. We make sure that all of our employees and subcontractors are continuously staying up to date and educating themselves on new and different roof technologies, products and processes within the ever-growing roofing industry. We have professional insurance adjusters and certified engineers on staff to help assist with easy and hassle free insurance claim assistance. We are licensed and insured for your protection. While we specialize in insurance restoration, we offer our services to everyone in any situation. We perform work on both commercial and residential properties. Steep and low slope roof applications. We are a preferred contractor for most larger manufacturers and offer extended warranty periods to all our valuable customers. We do all roofing, metal, asphalt, natural stone, everything

"Salesman explained every thing that would happen to replace 4 windows."

We can handle all of your needs when it comes to remodel, maintenance and repair from floor to ceiling. There is no job to big or too small. We can come in and do a job as big as remodeling your entire kitchen or bathroom, or we can come in and do smaller jobs such as install your dishwasher or disposal. Estimates are always free, so give us a call at 816-286-2525 to schedule your appointment.

I have ten years in facilities maintenance working with electrical and plumbing and basic maintenance around a warehouse. This includes changing outlets and wiring motors on conveyors to working on sinks and to changing lightbulbs. Before that I worked on cars and fixed everything around the house helping family and friends with their needs around the house. \n

We are committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.