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I LOVE MY REPLACEMENT WINDOWS AND SLIDING GLASS DOOR!  Their overall time management is terrible.

When the original call came in to say the windows were in and ready to be installed, a date and time was scheduled.  The scheduled date was December 17th and I was told to expect the installers to arrive between 8 to 10.  I took the day off from work.  Then I received a call telling me to expect them between 9 -11.  Since I had already scheduled another repair/maintenance I was not able to change my vacation request.  I got another call stating that they would arrive between 11 - 1.  They arrived closer to 1:00.  They were not able to finish that day and I was told about 6:30 pm that they would need to return the next day (Dec 18th).  I had to call my job the next morning to let them know that I needed to extend my vacation leave request.  When they installed the patio doors the correct trimming was not included with the doors and they had to trim and temporarily apply what they had been given.  We had to reschedule a different time for them to come to install the correct trim.  It was originally scheduled on a Saturday.  I had received numerous calls to reschedule the time for that day.  Finally, I was called and told because the weather was getting bad they were not able to make it at all.  So a Saturday morning was wasted waiting.  One day I got a call that they were in the area and was able to meet me to install the trim.  I missed a business lunch to meet with them to take care of the trim.  When I was hanging up the curtains on the patio door I noticed the streaks on the inside of both panels of the patio door.  I again had to schedule vacation time (February 12) to meet the installers to replace the patio door panels.  I took time off that morning from work because they were scheduled to arrive between 8 and 10.  I got a call about 9:30 to say they were about an 1 1/2 hrs out but would get there ASAP.  They actually arrived a little after 10.  Once the panels were installed and the trim put back on it was a little after 11.  Luckily I was able to make it to work by noon.  That weekend I noticed there were cracks and pieces missing on the door trim they replaced so I called and sent a picture of the problem to Window World.  They had someone come out 4 different times before they got the right piece ordered and replaced.  Window World did call several times to apologize and to make sure I wasn't too inconvenienced.  After they got the correct piece order and the door fixed they haven't called or make any contact with me.

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"Very happy with our new windows and sliding door. The price was very reasonable, the installation went perfectly, and everything looks great! All of the employees I encountered were friendly and easy to deal with. No high pressure sales. Highly recommend this company, especially if you are looking to keep costs low. I plan to use them again."

"I had to speak to at least 5 different people in the prosses and communication between them wasn't always accurate. Their suppliers caused delays, in particular the glass door. First instaler was very good but had to wait a month for the doors. Not happy with door, they seem fragile and hang very loose. Expected much better for $10'000. Don't have a good idea what to expect because each process ie: sales, measuring, 'dispachers , instalers, is a different person and start over with questions."

"Ken and Carlos from Top Line Glass were great. They are primarily in the business of installing glass shower doors but accepted my job for hanging mirrors and artwork. They had the tools needed, collaborated with me, made good recommendations and even vacuumed up the minor dust. They treated my home like it was their own."

Bordner Home Improvement, Inc., is proud to be a locally owned and family operated business that serves Kansas City and the surrounding community. Since 1987 our goal has been to provide our customers with the highest quality craftsmanship and products at a fair price. We work with our customers to find out exactly what the best solution to their home improvement project will be and communicate with them throughout the process of making that happen. As a locally owned and operated business we feel that it is important to be a part of our community. We have built our reputation on being timely, tidy and making sure that every customer is 100% satisfied when the job is done. In fact, 97% of our surveyed customers have said that they would recommend us to their friends and family. Let us show you why, get in touch today!

I have ten years in facilities maintenance working with electrical and plumbing and basic maintenance around a warehouse. This includes changing outlets and wiring motors on conveyors to working on sinks and to changing lightbulbs. Before that I worked on cars and fixed everything around the house helping family and friends with their needs around the house. \n

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

We can handle all of your needs when it comes to remodel, maintenance and repair from floor to ceiling. There is no job to big or too small. We can come in and do a job as big as remodeling your entire kitchen or bathroom, or we can come in and do smaller jobs such as install your dishwasher or disposal. Estimates are always free, so give us a call at 816-286-2525 to schedule your appointment.

We are committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.

AA Pro's strives to offer consumers exceptional energy saving products. We are proud to provide the most energy efficient windows available and manufactured in the United States. Additionally, our insulation products save consumers a significant amount of money and energy while heating and cooling their much valued homes. With over 15 years of industry experience and expertise, we assure each customer that their project will be completed on time and within the agreed upon budget. Please contact us today to talk about your energy efficiency needs for your beautiful home.