"SafeStreets’ alarm system is fantastic. The motion sensors, door/window contacts, and cameras work flawlessly. The home automation features are a huge plus—I can control everything from my phone. Highly recommend SafeStreets to anyone looking for reliable security."

"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

"good job. Door closes well"

"I chose not to hire them because the quote was much, much more expensive than I ever imagined it would be and the estimate did not provide any details to be able to justify or explain the costs. They always answered my questions, but I just never received written documentation of what I would be paying for other than a 1 or 2 line statement. Ex:) I only need one piece of flashing replaced, and they quoted me for all 4 pieces surrounding the door. Those other 3 pieces aren't' damaged, so I just wanted to know why they felt all 4 pieces needed replaced-but I'm not going to waste my time chasing that info. It should have been provided in the 1st estimate since it was additional work. They also added a cost for a sliding bath seat that my grandmother said she never even asked for, and after I reviewed the specs I realized it's free standing and doesn't need to be installed. But, again, there was no detail provided to help me understand why this additional work was added to the estimate. 

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"The work went very well. After Tim arrived, we headed to Lowe's because I needed to use a Spire rebate card for the materials, which included a relatively nice wooden door, paint, and 2 by 4's for the railing. It was a freezing day and I thought Tim would have trouble getting the work done by the end, but he had no problems. I also couldn't picture how a wooden railing would be sturdy enough attached to my concrete porch in place of the iron railing that had rusted off years ago, but it's incredibly sturdy and stable. I've already asked Tim to return to help with a couple of other items."

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"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"I recently had 1st Security install a system in my new house and so far have been very pleased with all aspects of the system, from the initial estimate to the installation to the functioning of the system itself. Jeremy did our initial estimate and provided us with a thorough explanation of the system. I already had done a significant amount of research comparing Alarm.com to ADT and some of the self-install options, but Jeremy was able to provide even more information and help me to understand better the pros and cons of each approach. Larry did our installation and also was very friendly and knowledgeable, explaining each step of the installation process and providing me with a tutorial at the end. My wife and I have had no issues with the system so far. It is very intuitive, and we have been able to customize it to fit our unique needs. I highly recommend considering 1st Security for anyone looking at installing, switching, or upgrading their security system."

"The job went very smoothly. The tech ran a bit late, but he called to say so. He installed a keypad by the front door and assessed the house for security. He suggested, since there are several casement windows in the living room and adjoining dining room that a breaking glass sensor would work better and be more cost-effective than alarming all the windows. He did alarm a door that the previous company (inherited when we bought the house twenty-three years ago) had not considered significant. I feel safer with the current sensor choices than the ones I had before.
He took the time to make sure I knew how to use the system, so I am very pleased with the service. My one caveat: I was told that the motion sensor would not register my smaller pets (two cats) because they weigh under forty pounds. They must have set off the sensor, though, because the police responded. The system certainly alerts the authorities, but that motion sensor is very sensitive!
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