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Phoenix Renovations
Cabinets Installation, Drywall Installation, Tile: Ceramic and Porcelain Installation,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Business highlights
5 years of experience
Services we offer
Remodels - Bath/Kitchen, Tile/Flooring
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.728 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
4% | ||
0% | ||
4% | ||
4% |
Filter reviews by service
Showing 1-25 of 28 reviews
Randal H.
Jun 2024
Drywall Installation
Very professional, do what they say they will, give good advice on possible cost savings.
Richard F.
Oct 2022
Started and finished the four day project on time - as promised. Great attitude and workmanship - overcame unexpected difficulties. Fair price, pleasant, left the house clean. Brandon is the owner on site - you always have the â Aâ team on the job.
Wanda J.
Oct 2022
Tile: Ceramic and Porcelain Installation
These guys here are professionals they come when they say they are coming and clean up behind themselves at the end of the day my kitchen backsplase is beautiful.
Melanie C.
Aug 2022
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
Great team! Courteous, on time, works fast!
Derrick H.
Aug 2022
Tile: Ceramic and Porcelain - Install
They did a great job
Kevin N.
Aug 2022
Shower Installation and Replacement
Lack of communication. Did not complete the job on time, (took 2.5x longer than he said he would). The shower doors do not function properly. Just a poor job, all around.
Response from Phoenix Renovations
"Sometimes the timelines we set forth at the beginning of taking on a project don't always go according to plan. We found massive subfloor damage and plumbing code violations that had to be addressed resulting in a 1-week delay for the repairs to be completed. After the final completion of the new walk-in shower conversion, the doors that were purchased appeared to have faulty rolling systems. We contacted Delta who sent us documentation that the doors ordered were known to have faulty rollers & sent us out the "new & improved" rollers that we installed. The rollers seemed to work perfectly fine & glide in the manner they are designed to. This customer was ecstatic the entire time during the job so a review of this nature is shocking."
David F.
Jul 2022
Shower Installation and Replacement
After meeting with several contractors I hired Phoenix renovations to do both my bathrooms in my house. Full guts on both showers. Expanded the master shower for better handicap access, new waterproofing on both, new tub in the hall bath and all new floor tile and shower pan in the master, all new wall tile for both and two new vanities. The owner of the company was on site everyday was easy to work with and did quality work. They come highly recommended.
Mary M.
May 2022
Cabinets Installation
Travis did an excellent job of repairing my floating cabinet and reinstalling it to the wall. He kept me informed with everything he was doing and why. He was very professional and knowledgeable.
Alana C.
May 2022
Cabinets Installation
Poor quality of work - cabinets that were hung were offset at least two inches between the walls on which they were installing. Ultimately had to take them down and install shelves myself. Did not install all required oven trim, leaving a huge gap between the oven and the cabinet in which it was installed. Did not test range hood - had to discover the electric issue myself. Owner requires all coordination with workers to be done through him who is seemingly only interested in selling you on unnecessary upgrades so communication and attention to detail leaves much to be desired. Had an issue with my bank that was outside of my control and after explaining the issue and sending the final payment through a second time, owner was unresponsive and ultimately refused to sign a lien waiver required for the sale of my house, even after offering to pay him in cash. All in all, if you are tight on funds, but know exactly what you want and have the time/patience to stay on top of these guys, they are great, but if you are looking for someone to really take your project to the next level with true attention to detail and a desire to do more than bare minimum, then I would suggest looking elsewhere.
Response from Phoenix Renovations
"Unfortunately, none of this information is accurate. This customer bought cabinets from Menards at the lowest end of the budget spectrum and provided plans for the cabinet layouts based on Menards design team blueprints. The blueprints followed the specs that called for the range cabinet upper to have a 2" longer filler panel on the right side. We thought this looked very odd and assumed it was all a part of the floating shelf system she stated was being installed at a later date. The customer was aware of this, came to the site on multiple occasions and saw this in place, and never mentioned a word about it being a problem. We could have very easily cut down that panel 2" within minutes and reinstalled it. When we discussed this with the customer she requested we follow the plans provided. To further note, the cabinets and designs she provided did not even fit on the refrigerator wall resulting in us having to uninstall what was provided, after informing the customer she would have had to bump the wall out to allow for that panel installation. Our company was not involved in the initial measurements, selection, or layout of this kitchen. We were simply hired to install them according to her blueprints. Regarding the oven filler panel not being installed, the customer still had an electrician that had to come back, to connect all the pigtail connections for the appliances. The customer didn't even have receptacles in the walls when she asked us to install the cabinets so we informed her we would notch the drywall to leave the cables out for the electrician to locate. Our job was not to do the electrical work so we left the filler panel off so the electrician had room to terminate his connections & install receptacles. If we would have installed that panel the electrician would have asked us to come back out to remove it so he could do his side of the work. The same goes for the "range hood". The electrician had to supply power to the unit. It was the electrician's responsibility to "test" all electrical connections as our scope of work had zero mention of any electrical work. To further note, this customer had us come back to perform several other jobs for her, in the attempts to sell her home and never mentioned ANY of these "problems" above. It was not until she was delinquent on her final invoice for 3 weeks, that a payment that was made 2 weeks prior to the final invoice bounced that anything started to go awry. Her communication dropped off after multiple attempts to reach her and then she stated she had some "issues with her bank" and would get it taken care of when her bank "cleared things up". After she made the payment using 6 different bank accounts to piecemeal the payment together, I informed the customer we would need to wait 30 days, at minimum, before I would sign any lien release. We were simply not willing to take the risk of having more payments returned prior to executing the only protection we have as a company."
Taylor B.
Apr 2022
Tile: Ceramic and Porcelain Installation
Brian (the owner) did a backsplash for our kitchen. He did a beautiful job. He was very professional and did quality work. I would highly recommend Phoenix Renovations.
Kelly S.
Aug 2021
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
These guys came in with the best bid and renovated our entire bathroom in under two weeks. Respectful, hardworking crew worked with my wife on special requests and gave us our dream bathroom without any regret. Iâ m bringing these guys back for all future projects. Thanks guys, -Staleys
Tania F.
Jul 2021
Tile: Ceramic and Porcelain - Install
My husband LOVES his new shower...a bit pricey...but it was worth it to know that the job was done right!ð
Nagaraj P.
Jun 2021
Shower Installation and Replacement
Excellent service
Susie N.
Jun 2021
Tile: Ceramic and Porcelain - Install
VERY GOOD WORK ON MY VINYL KITCHEN FLOOR. A LITTLE PRICEY BUT FAIR AND THEY DID A WONDERFUL JOB.
Erik D.
Jun 2021
Tile: Ceramic and Porcelain Installation
Brandon was very easy to work with and got the project moving within a few weeks from start to finish. I gave a four star on the quality of work because the installer left a little mess behind but he worked his tail off basically after hours both nights to get the job done. There were a few areas that are light on grout but not bad overall and some rough cuts but they are not too noticeable. Thank you for the service.
Angela R.
Jun 2021
They did refinished my hard wood floors. The floors look beautiful! Great Job
JENNIFER C.
Jun 2021
Very thorough work. They explain what they are doing and why. On time and Efficient. They do the work agreed upon without trying to sell other projects. Great customer service.
Jesse P.
May 2021
Great very knowledgeable. Professional and friendly
Rachael D.
May 2021
Bathtub Installation and Replacement
Brandon and his crew did a great job. They made sure to complete the job as was expected. I love our new bathroom!
Chet W.
May 2021
Brandon and his team were respectful, friendly, Professional Craftsman. The work that they performed looks fantastic. Phoenix renovations exceeded my expectations.
Chet W.
May 2021
Brandon and his crew were top quality craftsmen. The Phoenix team exceeded my expectations!
Jewell W.
May 2021
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
Excellent from start to finish, very professional and tidy, outstanding craftsmanship and attention to detail , can't forget affordable. Highly recommend.
Ramona M.
May 2021
Tile: Ceramic and Porcelain Installation
Great workmanship and customer service! I would hire him again.
JOYCE S.
May 2021
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
Very good work and also very quickly getting my job done. Installed Backsplash.
Diane E.
May 2021
My new flooring is gorgeous. Much better than I expected. I would recommend this company to people looking for quality work. True artisans.
Licensing
State Contractor License Requirements
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FAQ
Phoenix Renovations is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Phoenix Renovations accepts the following forms of payment: CreditCard
Yes, Phoenix Renovations offers free project estimates.
No, Phoenix Renovations does not offer eco-friendly accreditations.
No, Phoenix Renovations does not offer a senior discount.
No, Phoenix Renovations does not offer emergency services.
Yes, Phoenix Renovations offers warranties.