Get matched with top toilet pros in Raytown, MO

"Very knowledgeable about what needed to be done. Fixed the toilet it no longer continue to run when flushed."

"After calling the utility company asking why the monthly bill was so expensive, the representative said that the water portion of the bill seemed to be running out of the ordinary. She suggested we call a plumber to see if there was a leak somewhere which is what we did. I looked in the monthly Angie's List magazine and at random chose the first plumbing company to catch my attention (there were only 3 listed). That company was K.C. Metro Plumbing, LLC. 913-777-9792. I called the phone number and the phone was immediately answered, not by a receptionist but as I would find out later, the actual owner of the company, LJ. I know that it is always suggested to get 3 estimates before making a decision but after my initial contact with LJ, I just didn't feel inclined to do so. He advised me that locating leaks can be tricky, that if I think I knew where it was coming from, that would make it better but to do a whole house search which could possibly include outside, could be difficult and doing that kind of search would entail its own price in addition to the repair costs themselves. He explained this to me and it sounded completely reasonable so I setup an appointment day. The next day would have been Saturday which was already booked for him and Monday was booked for me so I setup a Tuesday appointment, July 10, 2018. He allowed me to set my own time which was between 11-2pm. Tuesday came and LJ called to advise me he would be there about 12:30 and he arrived not to much past that time. He was very conscientious about his shoes when arriving, asking if I wanted him to remove his boots. I told him, no it wouldn't be necessary. He proceeded to take a towel he had brought with him and wiped the bottom of his boots which I thought was a nice. I introduced him to my mother who is wheel chair confined and then took him to where I thought one of the problems might be - the bathroom toilet. All during the day, off and on, I would hear a 'SSSSHHH' kind of sound like the toilet had finished flushing but the toilet had not actually flushed. I showed and explained this to L.J. he said He believed it was a problem with the flapper. He proceeded to place a small pen mark in the toilet to see if the water level would drop after a complete flush and tank refill was made. While we were waiting for the tank to refill, I asked L.J. to come look at the water softener to see if there was anything that could be leaking from the unit. Once he removed the digital face panel, we could see a bit of water in the mechanisms but once he tightened a small rubber tube, it seemed to resolve the problem. Also the small amount of water wouldn't have contributed to the type of high bill we were receiving. He checked the pipes running to the softener and all looked ok. He said it looked like there might have been a leak at one time but the sediment must have built up to block it off as there was now no sign of leakage. He ran the water softener through 2 refill cycles and saw no discernible leaks. Yay! Heading back to the bathroom, sure enough, we could see the water level had fallen below the pen line. To be sure, he flushed once again and we stood there to watch and see if the water would recede below the pen line and, yep, it did. L.J. said it was the red flapper, and you could even see how the flapper was a bit off center and not covering the hole completely. L.J. had extra flappers in his truck. The first one he tried wasn't a fit and the water level still kept receding. He tried another flapper. I was so glad it appeared it was going to be an easy fix After doing another flush with this 2nd flapper -- the water level was still dropping! Now L.J. had to look closer to see if he could tell what was happening. He ascertained that the tubing under the flapper had a small crack that was slowly draining the tank. I was disappointed that it wasn't going to be a 'quick fix' and that he would have to take so much time on the problem. But I shouldn't have been concerned! It didn't take him even 30 minutes to drain the tank, undo the bolts to the tank, remove the tank, put in a new draining tube, shorten the arm, reattach the tank and whatever else was required. He said the tools make all the difference. L.J. had the tools to get the job done and done right. Yay, again! I was VERY pleased with this plumber's services and will not hesitate in the least to use him again and to recommend him to others! He had a good 'bedside manner', was gracious to my elderly mother, was quick and efficient, cleaned up well after himself, didn't act condescending (as I have experienced before with repairmen) or irritated about my questions or about me standing by as he worked. He explained what he was doing and why he was doing it. I will definitely be using this company if I have need of further plumbing services."

"I had tried to replace the supply line to my toilet in my basement. When water was turned on it was leaking badly. I decided to call Redi since I have used them for other plumbing jobs. They came out and fixed the leak within 10 minutes of arriving. They know their stuff and are always polite and get the job done right."

"Service charge $89 just to come out. That doesn't get you anything other than someone coming to your door. Tech augured toilet and could not get loose whatever was in there so with my $25 Angies list coupon my bill was $163 to come out and to auger toilet for 5 min and I still have a clogged toilet. Offered to install a new toilet for $873 in which I passed. Tech was super nice but the price seemed outrageous. Husband is mad that we paid $165 for 5 min of work and we still have a broken toilet. My fault for agreeing to price. Rated a B because tech was nice and professional."

"Fast response time-excellent service-great value-these guys are my new plumbers...highest rating possible"

"Rory showed up exactly when he said he would, repaired my mother's leaking toilet and did an EXCELLENT JOB. He was also very pleasant, honest, and did a quick and thorough repair, I have found a business that I plan to keep and refer to others as well."

"They called right away and had the cheapest prices. They even have free drain scoping which is great!"

"The customer service we excellent. the young man who did the work was timely, helpful, and explained everything he was doing. I did feel the charge was a bit high. He replaced the toilet handle and adjusted the water level in the toilet tank."

"The owner came out and was quick to provide an estimate. She would order side panels for the vanity to cover where the existing tile was so there would be no patching of the drywall which is textured. 
The vanity took more than four weeks to order- not their fault. However when they did come to install - there were two men I had never met. Since Laurie came out twice to measure I thought she would do the work.  We all went to the basement to look at the pipes. No leaks or problems. The head male contractor forgot his saw so a one day job turned into two. The side panels were not tall enough to cover where they removed the tile so they would have to return to patch and paint. The patch job does not match the textured wall. After installing the toilet inserts they left for 45 mins knowing I was trying to get back to work,while they were gone I discovered neither toilet would work. When they returned they finally got them to work. Luckily I had been there to figure that out. I asked the owner to come out and look at it, but she wouldn't. I was told "I already gave you a discount" however that was a reimbursement for overcharging me from the original estimate. She also told me she lived very close to me.  From the materials (glue or caulking?) they used left a spot on the carpet and several fingerprints on the mirror which were very difficult to clean. They did not clean up at all. A week later I discovered a leak from the pipes from the new faucet- It was leaking where they installed a new pipe. I called the gentleman from the last visit and he was very nice to come out and temporarily fix the pipes. I paid him in cash. He claimed my pipes had been leaking for months? But when we all checked them before they started the work the basement was completely dry. He came back to finish the vanity sides and installed five new pipes. He never patched the wall - I was left with holes in the wall. I was not given an estimate for the 5 plastic pipes, I just had to pay what they said I owed. I believe they padded the final bill since they came out three times, none of which was my fault. They also took all the cooper and did not offer it to me, I'm sure they sold it. They also took my step ladder. The owner never followed up to see if the final work was done to my satisfaction- which it wasn't, but I do not want them to come back. I missed two days of work, even though they said they would come on a Saturday."

"Wow Chad was able to quickly diagnose multiple plumbing issues in my home and make the necessary repairs in one visit. My double kitchen sink now drains efficiently without the garbage disposal clogging up the drain. I would highly recommend them if you need plumbing work done!"