Get matched with top appliance salespeople in Neosho, MO

"Super helpful"

"They were very professional and friendly. They answered all our questions and sent us an estimate right away. They came when they said they would and we were very pleased with the completed work. We would highly recommend them."

"Hired Britain on a late Friday afternoon, he did not hesitate to come out and install ceiling fan. Great job. Very professional. Would hire again . In addition extra work required. Breaker Boxes were not marked and electric box needed adjustment. "

"He did some tile work for me and I am pretty happy, it looks great. He did an awesome job for me, just nice."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"ABSOLUTELY irresponsible and disrespectful company that does not value its customers or their time Missed their delivery/installation window of 12-4pm. No contact from them about anything and when i try to contact them all they'll tell me is that it was put on a truck this morning and they can provide no other information about when they might be coming to my house or if they'll even make it today. Seemed to have no interest in trying to help figure things out. Extremely unhelpful and customer service has a poor, lazy attitude Edit: several hours later and it's clearly not coming today but never was there any contact to attempt to communicate this with me. Just a silent no show. Calling the store they're only able to say that their deliveries are managed by a third party and they have absolutely no way whatsoever of contacting them or getting any information on it at all. Maybe someday hopefully I'll get my refrigerator delivered. Apparently not today. I do not recommend Lowes if you're getting a large appliance. They're not coordinated enough to pull it off. Edit 2: tracker just updated and apparently since they aren't responsible enough to deliver it between 12p and 4p on Friday they pushed it back to TUESDAY anywhere between 8a and 8p, during which i won't even be available for the delivery. I wasn't consulted or even notified of the reschedule, nor are they apparently going to give me any say because they blocked out the reschedule delivery button. Shoulda gone to Home Depot."