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"-Warning- One June 27, 2023, this company caused significant damage to our home by improperly replacing a condensation line. On the evening of July 1, 2023, they sent a tech to identify and stop the leak. He apologized profusely and stated that he had notified "people above his pay grade" to dispatch a team to dry the area and assess the damage. On the evening of July 3, 2023, Anthony PHCE (per Tim West), brought in a company (Power Dry) to dry the area (we discovered later that the drying process used was not the industry standard). Anthony PHCE hired another company (Phoenix Restoration) to obtain estimates to repair the damage and test for mold. Once Anthony PHCE received the mold report, Tim West held onto the results for 5 days before providing to us (he first reported the results to us, via telephone, stating that the counts were "off the charts"). He then emailed us the full report that showed toxic levels in the room that flooded and in an adjoining room (per Nick Fink with Phoenix, only 3 areas were tested per the direction of Tim West at Anthony PHCE). Tim West (Anthony) and Nick Fink (Phoenix) also told my husband and I, on several occasions, that we were safe staying in our home...contrary to what was stated in the air quality/ mold report. Tim West also shared with us that they received had received an estimate from Phoenix for $10,000+ to repair/remediate. It was at this point that all forward momentum by Anthony PHCE to repair/remediate stopped and they began shirking responsibility for the damages. To this date (7 weeks+), nothing has been done to repair the area or remediate. Their CEO/owner has yet to return our calls. We are currently living in a hotel with our dogs in hopes of lessening the current effects of exposure and hopeful that we won't have any long term effects. It has become overwhelmingly clear to us that this company has NO concern for the safety and well-being of their customers or their customer's pets or homes. Hey Anthony...you clearly took responsibility upfront, but then pulled back the reins when the company YOU hired gave you an estimate to your disliking...come on...do the right thing!! The "Owner's" response to some of my other reviews made a very random/general comment referencing my review as a "misrepresentation" without any further information/details. In addition, they directed me to talk to their insurance company? What??? I later added this addendum, and much like our requests to speak the owner via telephone, this too has gone unanswered: "Owner": You said my “review is a misrepresentation of what happened.“ If you do not immediately remove the words quoted above, I will let a judge determine who is misrepresenting what. Just so everyone knows who "Owner" is, are you: STEVE BURBRIDGE? An KC based employee of Anthony? TurnPoint Services in Kentucky? OMERS? BlackArch Partners? Who are you, "Owner?" *The tech (Matt) that came to fix the leak was extremely professional, knowledgeable, an excellent communicator, honest, and empathetic to the situation. Many of the techs we have worked with in the past do a great job. Our recent experience with Anthony PHCE's upper management has been deplorable. In my opinion, their actions and lack of action should be considered criminal (complaints have been filed with regulatory and prosecuting entities). I believe they knowingly endangered the health and safety of my family and pets, and compromised the integrity and value of our home."

"They were very professional, accommodating and did a great job."

"If I could give this guy a zero rating I would. He came 2-19-20 to give us an estimate on our failing toilet and drippy faucet. He was coming yesterday, 2-21-20, to do the repair at 3:30pm. My husband took the afternoon off work to be home. At 3:40pm he still was not here, so I called him. He told me I should **get someone else**. He comes across as a **good old boy** and will talk your leg off. Even about other customers. He drives a retired vehicle and I would think would have ample room to stock normal plumbing repair parts such as a toilet fill valve one would think. Unreliable. Move on from him is my opinion. My husband was so mad he watched online videos, and did the necessary repairs for $20."

"I hired Todd to reconstruct a medium sized, dilapidated workshop structure on my property to be used as a candle making studio. I had confidence the building could be improved upon but was not exactly sure what to expect. The tin roof was caving in, the building had fire damage, and it was structurally "askew." Todd started with the the side of the structure with the most damage. The results, thus far, are amazing. The side he is working on looks nearly brand new. I am not only impressed with his attention to detail and craftsmanship but also his willingness to articulate his ideas, processes, and techniques. Finally, his time management is outstanding. I have worked with other craftsman in the past and although they might have done great work, showing up on time wasn't always the biggest priority. I highly recommend Todd for any handyman+ job and more! :)"

"Professional service and completed on time. Great communication for when they would be there."

"He was very professional. He was a very kind individual name was Barry Sullivan. He was excellent."