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"Professional and cost conscious. Very efficient and kept in touch about timeline. Great with communication when doing bid and during project. Highly recommend."

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"Finished product is very nice. Not one difficulty with Mr. Dodson. Would definitely recommend him for deck building. Cape Girardeau seems to delight in building codes to make things difficult. Mr. Dodson navigated through the system despite the city doing its best to frustrate the builder."

"Chuck was great to work with. He is a true professional. The project finished on time and within the budget. The deck looks great! I received a lot of complements from neighbors. I'm sure some will be contracting wit R&R for their projects. Thanks R&R!"

"Excellent work and very professional"

"The job was promised by the very attentive owner Doug Kropp in 1-2 weeks. He had a crew leader Paul who kept everyone on track and on time. Even though labor day holiday fell in the 2 week period, he had a worker here. All the work was custom and looks as if it was part of the existing now 19 year old home. I highly recommend this team of excellent professionals."

"The work was substandard at best. I was deceived on the work that would be performed. I was told at the time of sales that the wood siding I had would be cut back and replaced with similar material. It was not. It was replaced with what appears to be a type of trim. I had originally called in because I wanted my house painted. They then only painted the siding and told me the trim would be extra after they had already started the job. At this point I felt like I was being held hostage to their demands. Since they had already started the job they would do what would normally cost over $2000 for around $1600. I elected not to have this additional work performed. I would have NEVER had them do any work had I known this from the beginning. There is caulk everywhere. Nothing was taped or masked. The paint lines are not straight or even. Sometimes they would paint the side of the trim the same color as the siding. In other places they wouldn't. They washed out their brushes with my house in my yard. One night they left the hose on. I asked them not to wash their brushes in my grass and one of them was rude about it. Do not recommend. The owner offered me $200 off for my troubles. I just wanted the job done right. This isn't it. A month later and I'm still waiting for them to come and touch up spots where they set their ladder against the wet paint and you can see marks on the siding because of it."