Get matched with top masons in Winsted, MN

"Safe Basements have been a complete joy to work with, the customer service was professonal and friendly. The assesser was honest, no up selling or down selling. They finished the project 2 weeks after booking. The workmen were effiecent, made sure to cover everything so nothing got covered with dust, they even swept! It got done in exactly the time required and the basement has never looked better. If you need basement work, I couldn't recommend anyone higher."

"This job was completed efficiently and professionally. A design specialist came to test and measure every detail for the project. The crew arrived with everything needed for the job. They worked very hard to install Waterguard in the concrete floors inside around the foundation to the sump pump basket. They also installed Geo-lock anchors to support a block wall that was bowed. This company has 36 years in business and provides excellent results and professional customer relations. Call Amer. Wtrwrks for a free estimate. You will not be disappointed. A wise investment of $11,270."

"Excellent work. Accepted job on short notice, cleaned up after job was done. Provided written estimate and adjusted on the fly as I added more work. Jack is polite and skilled. I will definitely hire again."

"Very professional, showed up when he said he would, did what he said he would and kept me in the loop the entire time. Very satisfied would highly recommend to anyone."

"Many delays mostly due to him accepting other jobs and pushing mine back weeks. 2 week job took 3 months to complete; the job did grow in scope - so 3 weeks might have been reasonable, but... I was probably too nice, but was smart enough to hold back final payment until completed. Super nice man and employees. He is extremely knowledgeable about all things concrete - an expert. Unfortunately he was rushed, had higher value projects come up (mine was $8K), and doesn't provide guarantees. Some of my hearth bricks were damaged during grouting - upsetting to me; admittedly we were chatting while he was working. the garage leaks worse than before - the waterproofing painted on the exterior and interior is flaking and peeling after only one winter (I did not request this, but was already in process when I noticed - he said it would last long) - (it will need wired brushed removal) and the exterior caulking is not preventing leaks - he added expansion joints to floor to prevent other cracks. The basement post work was done to high standards - great job just very messy, poor cleanup. The new steps are holding up well thus far - a little pooling of water on one side of two of the steps - he back filled with concrete debri before the pour of the concrete (seems like that is a common industry practice) - it seemed like an inaccurate estimate concrete order - he used good quality concrete. Some other work done seems to be okay. The biggest issue is organization, lack of prep to have all he needs when he arrives, timing, responsiveness, rushing and lack of follow-up to resolve issues. He was squeezing in my projects between his higher value projects; when we started he wasn't very busy - so things changed. He was trying to maximize outdoor jobs before winter - probably a MN thing for contractors. That's why he didn't complete my indoor stuff till later. He didn't provide a written contract although I asked; I had to insist on a written receipt. I think if I had been a stronger project manager of his work and I had more energy for that, I would hire him again - but that's not really what I want to do. He does need a strong project manager. Very disappointing but kinda, sorta okay. I really wish it was different. Two neighbors had similar experiences. If you want to project manage and work alongside him... you would learn a lot and have fun. That might be a really good and very unique business niche for him."