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A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to move wastewater and solid waste to the municipal sewer or septic tank. However, for fixtures located below grade (e.g., in a basement), gravity is not sufficient.

The purpose of a sewage ejector pump is to actively pump this wastewater and solid waste upward into the main sewer line. Without an ejector pump in this situation, wastewater would have no way to exit and would eventually back up, causing a sewage overflow or flooding in your basement. If all of your home's plumbing is on the main floor or higher, gravity can handle the drainage, and an ejector pump is not needed.

Sewer ejector pumps need to be cleaned at least once a year by a professional. You shouldn’t attempt to clean it yourself because it can release sewer gasses that are toxic to humans and can be fatal. But to keep the system as clean as possible between professional inspection and cleaning services, be sure to only flush human waste and toilet paper. Avoid flushing items that can clog the system, like paper towels, grease, oil, or menstruation products.

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.

A sump pump's lifespan is typically 7 to 10 years, though the general range can be anywhere from 5 to 15 years. The specific type of pump is a major factor: pedestal sump pumps last an average of 20 to 25 years, whereas submersible sump pumps last between 5 and 15 years. While pedestal pumps are less expensive to service, they are also louder and more prone to clogging.

Several other factors influence longevity, including the pump's quality, usage frequency, and maintenance schedule. A high-quality pump that is well-maintained in a dry climate may last for two decades, while a lower-quality, poorly maintained pump in an area with a high water table or frequent flooding may fail in six years or less.

Regular maintenance, including annual inspections and tuneups from a professional, can significantly extend the pump's life. It is time to consider a replacement if your sump pump runs constantly, cycles frequently, shows visible rust or corrosion, or trips a circuit breaker. As a preventative measure, many homeowners replace their pumps every eight years. It's also worth noting that a manufacturer's warranty can indicate expected lifespan, and some home insurance policies may not cover water damage from a pump that is past its recommended replacement date.