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"Alvarado came on time, asked what was needed, did his job very well. He was polite and if asked I would refer him to others."

"Great service! Quality, quick, and affordable! -Chris"

"gutters are still plugged after work done. Wanted roof blown off but they used a broom"

"I hired this company to install Christmas lights, which is the ultimate service of convenience. This was the first time I tried hiring this out. Unfortunately, nothing about this experience has been convenient. It started with them pushing our installation date out a week. They were supposed to install the week of 11/11/24 but due to them being busy they needed to push it out to the week of 11/18/24. Fine, not a big deal. I told them I had an outlet under soffit of my porch which was designed to be a Christmas lights outlet. I asked them to use it if they can, but that it wasnâ t required. However they felt was best was fine with me. When they came out to install, I was on a business trip. My wife was home but needed to leave for a dr appointment before they were finished. Landon Pachol had texted me the job was completed. When my wife got home, she told me the lights werenâ t working. I texted Landon to explain they werenâ t working. Remember, Iâ m on a business trip. Landon responded right away, which was around 9pm. I thought that was great. He said heâ d have someone out there the next day. Perfect. The next day, I return from my trip around 4pm. No sign of Landon stopping by, or anyone from A Step Up Home Washing. Since then, I have called multiple numbers this company uses on their website, Instagram, Facebook, Google, etc. Which, btw, huge red flag when a business uses so many different contact numbers. I have also texted back every number which has texted me from their company (3). No responses from anyone. Iâ m beyond frustrated. This is such a simple service and a simple issue to correct. Zero excuse for the lack of communication and resolution. Iâ m happy to update/delete this review once they do their part. The ball is in their court. Until then, stay away from this so called business!!!"

"He is thorough, professional, and really honest! His customer relations practices are top notch. These days, not too many business people want to spend the time it takes to establish a good report with the client. Typically, the communication is brief and sometimes unclear. Not so with Jeff! He took the time to get to know us, helped us understand the problem we needed help with, and had several options that were clearly explained. He was prompt on arrival time and I would certainly trust him to do any job he is qualified to do."

"Windows are sparkling; they were quick, efficient, a few smears on the casings that I had to wipe down, however, of my 14 lockable windows, the 2 left unlocked were both lower level and obscured by bushes - a set-up for someone to return and burglarize my home. Luckily, my security system picked it up the same day and I was able to secure them. Do not recommend."

"Professional and fair pricing"

"I had Chimney Sweep Pros come out to clean our dryer vent, and I?m so glad I chose them! They were punctual, professional, and did a very thorough job. They showed me the buildup that had been causing longer drying times and explained how important it is for preventing fire hazards ? something I hadn?t even realized. Not only is my dryer working better than ever, but I also feel much safer knowing everything is cleaned properly. The technician was friendly, knowledgeable, and made the whole process easy and stress-free. Highly recommend Chimney Sweep Pros for anyone needing dryer vent maintenance ? truly top-notch service."

"No sales pitch to lead you to think they were better than anyone else. Not at all pushy. Gave a proposal, hired Came early to set up and did the job quickly and efficiently. The gutters look great am very pleased from the beginning to the end."

"They were very prompt and great communication. The pricing was phenomenal and they made short work of cutting down the tree and did a great job with clean up. Waiting for stump removal but am confident it will be as efficient as the tree removal."