"Great. They were able to disconnect our gas appliances at two separate homes and then come back the following day to reconnect them after a move and they were nice enough to charge it as one continuous service call rather than two like most other plumbers I called charge.  They were friendly and knowledgable."

"Great, Wayne did a great job and cleaned up when he was done."

"Jocelyn helped us to look through multiple partial slabs on-site to find what we wanted for counters in our basement finish. The entire selection process was easy and efficient, and pricing was very reasonable. Scheduling and install also went well; we knew what to expect and the schedules and installers called and showed up on time. We were very happy with the entire process with Paramount."

"Another good Cady Handyman experience. What I thought would be an easy DIY sink trap part replacement turned out to be more involved and problematic than my expertise could handle. And, typical for our house, the original plumbing lacked shut-off valves for the water sources. Cady was able to send out Tom N. within four hours and he got a tough job done... leaks sealed and valves installed... while working in a tight under-cabinet space."

"Very happy with the final result.  Both the bathroom and bedroom look great.  The bathroom was completely gutted and remodeled with new vanity, tub, tile and toilet.  The bedroom ceiling was un-popcorned, the closet was redone and the room repainted.  New doors were installed for bathroom, bedroom and hall closet.  Sam was great to work with and always made sure the work was being done as we wanted.
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"I needed this work done fast to accommodate a new washer and dryer that was arriving in a few days. Mark answered the phone on the second ring, came by and looked at the project the next day and was able to starting working on it right away. It was a 2 day project and by the time the other plumbers I called finally got back to me,  Mark was almost finished!  He is very knowledgable and advised me on a freezing pipe situation as well. He is very customer service focused and understands that if you are calling a plumber you probably want to speak to a plumber vs. voicemail. He was recommended to me by a neighbor and he will be the first plumber I call from now on.
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"Even though I have read some negative comments about their plumbing's prices, I wanted to give them a chance as I had a fairly good experience on the HVAC side. Unfortunately, I am afraid the comments were right! I called them for a leak in my basement related to a water drain from the second floor bathrooms. Before starting, Matt explain to me he had to go through a "pluming diagnostics" of the entire house and systems that is a flat fee of $497 (based on the age of the house) for: Unlimited Time to find the problem, One level 1 to 2 repair included with diagnostic, performance check, whole home water quality analysis, including chlorine, water hardness, and total dissolved solids, confirmation that system is safe, reliable, and energy efficient, Applies to equipment 6-20+ years old, main drain, water pressure/water temperature over 1500 sqft, tankless water heater. Basically a fee to "find the leak" and anything else that could be wrong in my house in order to give me suggestions for additional repairs that go on top of the "diagnostic fee", unless it is a level 1 or 2 repair that you probably never have anyway...! I my case Matt's listed 3 options: - $4.193 (repair copper drain, new washing machine hoses, install pressure valve and new 50 Gal water heater) - $1.467 (repair copper drain, new washing machine hoses, install pressure valve). Meaning $2.726 for the water heater alone. Or $631 (repair copper drain, new washing machine hoses). Meaning $836 for the pressure valve alone! I told him I could do the machine hoses myself and asked him how much it would be just to fix the leak => $364. That means the charge to change 2 $10 hoses is $267!! By the way, they don't deduct the $79 service call if you are not part of the Membership Program, charge an additional $14 for "Transfer Fuel Surcharge" and didn't discount the $50 coupon. Bottom line my invoice was $497 + $79 + $14 + $364 = $954. Fortunately, I talked to Kristy from Customer Service the following day and got the $50 coupon applied and got an additional $50 off after my open and direct discussion with her. Thank you Kristy. Still, I believe the all process was a bit complicated for a leak and would have to try a different plumber next time. Further more, what's going on with the "Plumbing Diagnostic" fee if they have to come again later on during the year for another issue? I surely wouldn't need another "check" of my entire house..."

Additional email - [email protected].

"Hal was very willing to try his hand at our chicken coop and met with us several times to understand the design that we wanted. Being that this was Hal's first coop he went above and beyond to educate himself on the basics of coop design and took into account all the aspects our girls would need to have a safe and comfortable home. He even designed an ingenious way for cleaning out the coop, by installing a trap door on the bottom on the coop that we could pull out for cleaning. Hal constructed our coop and delivered it to our property in only a few weeks. He even went to the trouble of installing it in our backyard so that my husband and I did not need to maneuver it over our fence. The coop also compliments our fence and was built with the same material so that both with age well together. The coop passed the inspection with the city of St. Paul and during stong storms this summer has kept our girls safe and dry."

"3 weeks from start to finish. Demolished old garage. We were unable to get a permit from the city for this project so Five Star negotiated back and forth for us and finally got a yes for the project to go forward. We had given up. This company has also gone the exta mile talking with concerned neighbors and even bringing in top grade black dirt for us to make a garden where the old garage used to sit. This was our 8th project with this company and would use them again. We've passed their name on to friends and neighbors who also have used them. They're great. Humerous too."