Get matched with top carpet cleaners in Braham, MN

"Our three large cotton rugs were picked up by Pace Pro on Thursday, July 10th, 2025. Prior to scheduling the pickup, Kris told my wife that he would be able to clean them and have them returned to our home in one week. That week came and went. Eventually, my wife called and texted Kris to find out when the new expected completion date was. He read several of her messages without responding. When he did finally respond, he stated that he had torn a ligament in his back and was unable to work on our rugs. That's an unfortunate circumstance, and we were understanding that things may take a little longer. However, by July 31st, we had still not heard any update on our rugs. At this point our rugs had been gone for 3 weeks. I called, but there was no answer, so I left a message. On August 4th, Kris called back in the morning, but I missed his call. He left a message reiterating that he had hurt his back, and he stated that his back was feeling better and he expected he would be able to get the rugs cleaned by the end of the week. That week came and went. I called twice on August 12th, but he did not answer. I called again on August 13th, and still no answer. When I tried again on August 19th, I received no answer, and my calls are forwarded directly to voicemail. August 21st, I called, and it went straight to voicemail, so I sent an email asking for the prompt return of our rugs. I have still not had a response to that email. I am leaving this review as a last resort. We just want our rugs back. This is the worst service we've ever received from any home service company. Even if somebody is injured, the total lack of communication is completely unacceptable and unprofessional. Are our rugs lost? Have they been damaged? Have you stolen them? Please just answer us, so we can move on from this ordeal."

"Josh did a excellent job cleaning my floors. Very professional and easy to talk to. I would highly recommend him for any floor cleaning job."

"Happy customer for more than 15 years! Tom takes great care to get the stains out of carpet and upholstery- very determined and thorough! I especially appreciate that he is super organized and keeps his work area tidy and clean as he goes. Pricing is very fair and assume it depends on the work effort. I had the entire lower level cleaned, a sunroom, and also many upholstered chairs and armchairs cleaned. Tom is not one to take breaks and have distractions. He is 100% focused on you and your home. Will definitely continue to hire on the future!"

"Keith was knowledgeable and friendly, arrived on time, and did a great job for us. We'd definitely use him again and highly recommend his services."

"This was to be a 6 - 8 week project. We started on September 15th. We expected it to be done mid to late November. It is not complete as of January 18th. We have sheet rock dust everywhere, on all walls, floors cabinets, etc. We have walls that need to be repainted, trim to be done, carpet to lay, plumbing to complete, some cabinet work to finish and Custom Bi-fold doors to make for the oversized framing of the openings, and closet shelves to install. I am leaving things off the list I am sure but you get the picture. Our main contact, Lance, has not contacted us in 3 weeks. Our project sits. My thinking is that he is walking away from it as his last communication with us was to have a worker pick up a check from us in December for our carpet and flooring overage. He didn’t buy carpet is our guess as we have not gotten a install date, we were promised a schedule on December 27th. The team that was used for framing did not have enough experience. Almost all walls are not square or plumb. All Door openings were framed too tall and wide, including the Bi-fold Closet Doors. This team was also used to sheetrock. When I pointed out to Lance the many issues with their work he shrugged it off as not being too bad. Too few screws in the field and too many in other places. All outlet, light switch and register vents were cut larger than the cover plates. Requiring after the fact repair work. A pro sheetrocker would have flipped his lid. The taping and mudding was done by this team as well. They used way too much mud, ineffective use of tape and mud made for much much more sanding. They didn’t bother isolating the basement so we had weeks and weeks of sheetrock dust on our main and 2nd floor and that is with the furnace OFF whenever the team was here. The ceiling is passable save for a few areas that have noticeable valleys that are 4 plus feet long. Not all of the sanding is done yet but the walls are painted and have been patched in numerous locations and repainted, so the paint do not match up now. I can go on of course and I am not trying to bash. I am being honest about our experience. We have no idea when the end is and we feel that they have abandoned us for greener pastures. That’s what the lack of communication leads us to believe at least."