Riteway Concrete, Inc.

"Hozefa, thank you for your comment and review. We installed the patio per contract and per recommendations. Your patio did heave some of the siding and we came and saw cut along the home to allow for future expansion per our conversations. Luckily the siding was being replaced from prior storm damage otherwise we would have get that for you as well. Not per the warranty we agreed a few times on two different things and per the warranty we have until end of season the following summer (which was this summer) and i said that we would be there by then to remove and haul it away. I also offered you a cash refund for that amount but you declined that as well. You got to the point where you told me if I am not here the next day don't bother coming and you will get it taken care of somewhere else. I then responded and said we will be there within the next 2 weeks (getting closer to end of season) and do this. Again you responded no and here we are. I offered two excellent resolutions but non on your end you wanted to stick to even the refund for the patio. Just a side not this was the smaller portion of a big driveway with colored stamped edging which you love and is great still to this day. just so we get the whole picture. It all wasn't bad. I apologize that the patio didn't work out."

"Thanks for you comment and rating but I would like to say that this driveway was placed properly and looked amazing. It was the concrete ready mix that was bad (flaked) and they opted not warranty the cement with me and said they wouldn't cover it. It had nothing at all to do with Riteway concrete's installation or quality. I am glad that we came to a resolution and you were compensated the proper amount to satisfy this issue. Riteway is committed to customer service and quality and that's what we did in this patter as promised."

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