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Bloomington Carpet One

Founded 1989 • With Angi since December 2003

4.9

(178) Verified Reviews

Business Details

Phone Number

Address

503 American Blvd W

Minneapolis, MN 55420

Description

Free Measures and In-home design consultations - always!!! We're your locally owned flooring experts! We have been in business since 1989 and have performed over 95,000 installations! Thank you for considering our store as a source for all of your flooring needs. After you have finished exploring

Verified Reviews

A few reviews for this pro...
Marcia M.
5.0
05/03/2022
This is the third home that I’ve had flooring provided by Bloomington Carpet One. They do a phenomenal job start to finish. I am so grateful to have found them and will never use anyone else when it comes to flooring.
Description of Work
New vinyl flooring and carpet
Category
carpet cleaners, carpet installation, flooring contractor
Rich H.
5.0
08/19/2021
We decided to go to Bloomington Caroet one due to their large selection of vinyl and carpet. Very happy with sales and install. Customer service was great.
Description of Work
Vinyl Plank and Carpet
Category
carpet installation, flooring contractor
mary k C.
5.0
09/19/2020
Great from sales help through install. I highly recommend
Description of Work
New carpeting for our 4 season porch
Category
carpet installation
Charles and Shanton Z.
5.0
05/05/2020
It went very well, Jennifer was very helpful from the beginning and very responsive to meet our needs.
Description of Work
New carpet for the whole house
Category
carpet cleaners, carpet installation
maren C.
5.0
02/26/2020
Landry was exceptional in helping us find the material for our rooms. The installers were awesome and our rooms look great. This store from Landry to scheduler to installers is where I will continue to buy flooring.
Description of Work
We had vinyl flooring and carpet installed on main floor.
Category
carpet installation, flooring contractor
Isaac L.
5.0
09/26/2019
We had an excellent experience with CarpetOne. From the initial advice on choices to the final install. They are very communicative, flexible and professional.
Description of Work
Removal and Installation of all carpeting
Category
carpet installation
Felix Z.
5.0
08/16/2019
We needed to have some plank flooring removed from hallways and then to have carpeting installed in the hallways and on 4 flights of stairs. Bloomington Carpet One provided some very experienced workmen who did an excellent job. Our stairs included some flights of open stairs that needed fussy workmanship to cover the sides of the treads and risers. They did a beautiful job and the carpeting looks terrific. We highly recommend this company for flooring and carpeting work.
Description of Work
Removal of plank flooring, carpet installation
Category
carpet installation, flooring contractor

Service Provider Response

Thank you so much for the business and kind words! We hope you continue to love your new flooring, let us know if you ever need anything else.
Pat J.
5.0
07/02/2019
Great experience. We need laminate kitchen floor repaired due to water damage. They were able to order the same flooring we had gotten 10 years ago. The installation was good and the floor looks wonderful. We are very happy and will look to them for future flooring needs. Friendly, professional, on time staff.
Description of Work
Repair of water damaged kitchen floor
Category
carpet installation, flooring contractor

Service Provider Response

Thanks for sharing your experience and being a great customer!
CONNIE & TRAVIS P.
5.0
06/24/2019
Gary was the very best installer I have experienced over the years. I am an elderly fix-it man myself, and I am usually a critic due to the fact that American craftsmanship has deteriorated over the last 40 years. I usually don't write reviews, but in this case I cannot say enough about Gary's ability, knowledge, patience and thoroughness to get the job done right. I highly recommend him to anyone who has any type of installation to be done. He also trains installers for Carpet One, who no doubt carries his quality traits on the job. ***** 5-star installation!
Description of Work
Karndean laminate wood planking installation
Category
flooring contractor, hardwood floor

Service Provider Response

Thank you so much for the kind words as well as your business. We are very lucky to have a guy like Gary running our installation department. I will make sure he sees this great review.
Rosemary M.
5.0
06/11/2019
Carpet One was fantastic to work with both in the selection and in the installation of my new carpeting. The installers were very professional and did a great job!
Description of Work
New Carpeting in Family Room and Hallway
Category
carpet installation

Service Provider Response

Thank you so much for the kind words and your business!
Suzanne W.
5.0
04/23/2019
I was looking for a few steps above a big box store and Bloomington Carpet One delivered! Much better quality and service. Was very impressed with our vinyl plank flooring installer Gary who is a pro at floor installation - been doing it most of his life! Chose Carpet One’s waterproof vinyl plank flooring as the bedrooms are halfway underground and we recently had water seepage - looks just like light white oak. No one can tell it’s vinyl. It was installed in three kid’s bedrooms and their small hallway -approximately 600 square feet.
Description of Work
Ripping up shag carpeting and installing new vinyl plank flooring.
Category
carpet installation

Service Provider Response

Thanks for letting us know about your experience. We appreciate your business very much!
Michael E.
5.0
02/18/2019
Everything went according to plan and on schedule. Everyone involved was friendly and professional including sales person, scheduler and installers. Excellent service all around. Good carpet, looks great.
Description of Work
New carpet installed in three bedrooms, hallway and stairs.
Category
carpet installation
Barbara S.
5.0
02/13/2019
I had a wonderful experience with Carpet One. Every person there was friendly, helpful and professional. My salesperson was Ciara and she was absolutely fantastic. She was kind and patient as she worked with me to pick out entryway tile and carpeting and the end result came out great. Here is one example of the helpfulness of Carpet One that I will never forget: I stopped in on a Saturday with a question for Ciara and was greeted by Shelly, who told me Ciara was not in, but she would be glad to help. I was trying to decide on a grout color for the tile, and Shelly got down on her hands and knees with me for forty-five minutes, cheerfully trying different grout examples with the tile that was already installed on Carpet One's floor. A decision was almost reached, but just to make sure, she labeled each of the five different samples and insisted I take them home and see them in my own space. That sealed the deal and a decision was easily reached once I got home. Talk about customer service!! Shelly and Ciara went over and beyond anything I ever expected. The people at Carpet One make you feel like you are the only customers in the store and give you unlimited time and patience. I have wonderful memories and would never go anywhere else! Either should you!
Description of Work
Installed tile in entry way and carpet in basement
Category
carpet installation, flooring contractor, interior designers
Melissa W.
5.0
10/18/2018
It went great for us to get new carpet and have the installation done when we needed it. The selection process was easy and the sales person helped me narrow down my choices from a great selection. The installers did an excellent job -- they were on time and conscientious with carpet removal, installation of the new carpet and thorough clean up when they were done.
Description of Work
Carpet installation in living room and dining room
Category
carpet installation
JUDY N.
4.0
06/30/2018
Overview: Job was scheduled for bedrooms to be done on a Friday and the living/dining room area to be done on Monday. I had a special request that the installers move the tack strips that were next to the closet-door tracks, and add some metal there instead. This was to prevent the doors from tearing at the carpet. I specified gold for that metal. What was great? The level of service during the shopping, measuring, and ordering phases. Also, the installers were respectful, hard-working guys who did a wonderful job. They even vacuumed the hallway in front of my condo. However, there is definitely room for improvement for both Carpet One and their sub-contractors: - For the Friday job, I was told the installers would arrive between 9:00 am and 10:30 am. They arrived around 10:15 am. I understand why such a long timeframe would be needed for the second job in a day, but a 1.5-hour timeframe seems excessive for the first job. The lead installer asked me when I'd like them to arrive on Monday, and we agreed on 9:00 am - 9:30 am. I called Carpet One around 10:30 am, because the installers still weren't here. As the Carpet One person was looking into it, the installers knocked on my door (around 10:40 am). They had arrived shortly after 10:30 am, but had to wait in the lobby until someone else was coming in. Why? They didn't have the paperwork with my name and phone number, so they couldn't call me to let them into the building. At about 12:35, they asked to take a 1/2 hour lunch break. They returned at 1:35 pm, with no explanation for taking twice as long as expected. - When the carpet rolls were brought in, I noticed my last name was written on the back; I assume this was done by someone at Carpet One. It's a good idea. However, whoever wrote it added an extra syllable to my name. I still got my carpet, but it's easy to imagine how that sort of error could result in a mix up. - The lead installer said hadn't heard anything about my special request for metal by the closet doors. And he didn't have ANY metal with him on Friday, not even what might be needed for doorways. He said he'd have to go buy it, so we agreed that he could just bring it all on Monday. Not a huge hardship, but it was a bit bothersome, since there were some closets I couldn't open and close during the weekend. It also meant I couldn't put anything from the living/dining room in front of the closets on Monday, because those areas still needed work. - The installers also didn't know that I was not having new carpet installed on the closet floors. In short, there was poor communication/verification between the company and the installers. - The installers needed to borrow garbage bags for disposing of the smaller remnants on the first day. They only needed a couple, but since disposal is part of the installation price, I shouldn't have to provide those. (They did enough of their own the second day.) - The installers vacuumed when done, but they neglected a few spots. For example, there was quite a bit of carpet debris on the bathroom floor on Friday (i.e., a point where carpet met other flooring, but that got hidden by a door). - There were some marks on walls and on my front door. Well, the installation agreement says this can happen. If you paint in advance, be sure to save some for touch ups! - After Carpet One processed my final payment, they mailed a receipt. But there was no info with details about the carpet warranty. Sure, that was discussed a bit when I was shopping, but it should be standard procedure to send a written warranty. Overall, I'm satisfied with my new carpet. There were some issues, but nothing major. I would consider using Carpet One again, especially since other places also use sub-contractors for installation.
Description of Work
Replace carpet throughout a 2-bedroom condo
Category
carpet installation
LISA R.
5.0
06/25/2018
Very well. The service in the store was great, they worked with my availability and the installers were very hardworking guys who did a great job.
Description of Work
Purchased and had installed new basement carpet
Category
carpet installation
Debra Z.
5.0
01/15/2018
Great Installers were quick and carpet looked great after installed. Loved the lady that sold me the carpet as well as she listened to my needs rather than their store's needs. Was economical for me to buy and have installed. Great experience.
Description of Work
Ripped out and then replaced carpet on stairs, hallway, two bedrooms
Category
carpet installation
Sue K.
5.0
10/23/2017
very well, they had great ideas of carpet to choose from, and they showed up when they said they would, and cleaned up after.
Description of Work
carpeting in the back porch
Category
carpet installation
Beverly B.
5.0
10/17/2017
Excellent! Great job, great people, would hire again.
Description of Work
New kitchen flooring
Category
carpet installation, flooring contractor
Malcom P.
5.0
10/16/2017
Fantastic. I was picky about particulars and they made sure eveything went well.
Description of Work
Replace old carpet in a duplex
Category
carpet installation
Lillian A.
5.0
09/30/2017
Very smooth, very professional group of people!
Description of Work
Needed new carpet for our T.V. room.
Category
carpet installation
Karen S.
1.0
09/28/2017
We did not use them because of their terrible customer service and total lack of interest in our project. They did come out and measure right away, but when we wanted to meet with someone afterwards to look for the right carpet and get samples they were totally not interested in helping us. the wrong sample was sent and when we called about it they didn't seem to care at all. Our job will cost somewhere around $3500. Is this why they didn't care/ Was it too small of a job for them? We were absolutely ready to pick carpet out and get the job scheduled. Also, when we went to look at carpet the salesperson told us "here is the cheapest carpet". We didn't ask to see nor were we looking for the most inexpensive carpet. Terrible customer service.
Description of Work
We need to carpet the main floor of our home.
Category
carpet installation

Service Provider Response

I am terribly sorry that you had this experience with us. This is not how we do business with any of our customers and I will be looking into this further to ensure it never happens again. I hope there is some kind of reasonable explanation for what happened on our end. I would really appreciate talking to you further if you would be interested in doing so. My direct # is 952-698-0841 and email is [Removed Hyperlink] - Matt Fuchs, Store Manager
Sarah C.
5.0
09/13/2017
The crew installed the carpet in both areas well, and cleaned up thoroughly.
Description of Work
carpeting installed in living room and on stairs
Category
carpet installation
Sarah C.
5.0
09/13/2017
Installation was thorough and well-done. Happy with the experience overall.
Description of Work
Carpet replaced in living room and entry staircase.
Category
carpet installation
Carina J.
5.0
08/28/2017
great customer service, great work, quick too. would definitely recommend to others & hire again if a new need arose.
Description of Work
vinyl tile in kitchen, carpet in sunroom
Category
carpet installation, flooring contractor

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    No License Required for Trade
    Trade License Locale
    Minnesota
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Carpet, vinyl, hardwood, luxury tile/planks, laminate, professional lifetime installation, residential and commercial. Free Shop at Home program as well!

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Bloomington Carpet One

    How is Bloomington Carpet One overall rated?

    Bloomington Carpet One is currently rated 4.9 overall out of 5.

    What days are Bloomington Carpet One open?

    Bloomington Carpet One is open:

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    What payment options does Bloomington Carpet One provide

    Bloomington Carpet One accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Bloomington Carpet One offer free estimates?

    Yes, Bloomington Carpet One offers free project estimates.

    Does Bloomington Carpet One offer eco-friendly accreditations?

    Yes, Bloomington Carpet One offers eco-friendly accreditations.

    Does Bloomington Carpet One offer a senior discount?

    Yes, Bloomington Carpet One offers a 10% senior discount.

    Does Bloomington Carpet One offer emergency services?

    Yes, Bloomington Carpet One offers emergency services.

    Are warranties offered by Bloomington Carpet One?

    Yes, Bloomington Carpet One offers warranties.

    What services does Bloomington Carpet One offer?

    Bloomington Carpet One offers the following services: Carpet, vinyl, hardwood, luxury tile/planks, laminate, professional lifetime installation, residential and commercial. Free Shop at Home program as well!