Bloomington Carpet One

This is the third home that I’ve had flooring provided by Bloomington Carpet One. They do a phenomenal job start to finish. I am so grateful to have found them and will never use anyone else when it comes to flooring.

We decided to go to Bloomington Caroet one due to their large selection of vinyl and carpet. Very happy with sales and install. Customer service was great.

Great from sales help through install. I highly recommend

It went very well, Jennifer was very helpful from the beginning and very responsive to meet our needs.

Landry was exceptional in helping us find the material for our rooms. The installers were awesome and our rooms look great. This store from Landry to scheduler to installers is where I will continue to buy flooring.

We had an excellent experience with CarpetOne. From the initial advice on choices to the final install. They are very communicative, flexible and professional.

Great experience. We need laminate kitchen floor repaired due to water damage. They were able to order the same flooring we had gotten 10 years ago. The installation was good and the floor looks wonderful. We are very happy and will look to them for future flooring needs. Friendly, professional, on time staff.

Gary was the very best installer I have experienced over the years. I am an elderly fix-it man myself, and I am usually a critic due to the fact that American craftsmanship has deteriorated over the last 40 years. I usually don't write reviews, but in this case I cannot say enough about Gary's ability, knowledge, patience and thoroughness to get the job done right. I highly recommend him to anyone who has any type of installation to be done. He also trains installers for Carpet One, who no doubt carries his quality traits on the job. ***** 5-star installation!

Carpet One was fantastic to work with both in the selection and in the installation of my new carpeting. The installers were very professional and did a great job!

I was looking for a few steps above a big box store and Bloomington Carpet One delivered! Much better quality and service. Was very impressed with our vinyl plank flooring installer Gary who is a pro at floor installation - been doing it most of his life! Chose Carpet One’s waterproof vinyl plank flooring as the bedrooms are halfway underground and we recently had water seepage - looks just like light white oak. No one can tell it’s vinyl. It was installed in three kid’s bedrooms and their small hallway -approximately 600 square feet.

Everything went according to plan and on schedule. Everyone involved was friendly and professional including sales person, scheduler and installers. Excellent service all around. Good carpet, looks great.

I had a wonderful experience with Carpet One. Every person there was friendly, helpful and professional. My salesperson was Ciara and she was absolutely fantastic. She was kind and patient as she worked with me to pick out entryway tile and carpeting and the end result came out great. Here is one example of the helpfulness of Carpet One that I will never forget: I stopped in on a Saturday with a question for Ciara and was greeted by Shelly, who told me Ciara was not in, but she would be glad to help. I was trying to decide on a grout color for the tile, and Shelly got down on her hands and knees with me for forty-five minutes, cheerfully trying different grout examples with the tile that was already installed on Carpet One's floor. A decision was almost reached, but just to make sure, she labeled each of the five different samples and insisted I take them home and see them in my own space. That sealed the deal and a decision was easily reached once I got home. Talk about customer service!! Shelly and Ciara went over and beyond anything I ever expected. The people at Carpet One make you feel like you are the only customers in the store and give you unlimited time and patience. I have wonderful memories and would never go anywhere else! Either should you!

It went great for us to get new carpet and have the installation done when we needed it. The selection process was easy and the sales person helped me narrow down my choices from a great selection. The installers did an excellent job -- they were on time and conscientious with carpet removal, installation of the new carpet and thorough clean up when they were done.

Very well. The service in the store was great, they worked with my availability and the installers were very hardworking guys who did a great job.

very well, they had great ideas of carpet to choose from, and they showed up when they said they would, and cleaned up after.

Excellent! Great job, great people, would hire again.

Fantastic. I was picky about particulars and they made sure eveything went well.

Very smooth, very professional group of people!

We did not use them because of their terrible customer service and total lack of interest in our project. They did come out and measure right away, but when we wanted to meet with someone afterwards to look for the right carpet and get samples they were totally not interested in helping us. the wrong sample was sent and when we called about it they didn't seem to care at all. Our job will cost somewhere around $3500. Is this why they didn't care/ Was it too small of a job for them? We were absolutely ready to pick carpet out and get the job scheduled. Also, when we went to look at carpet the salesperson told us "here is the cheapest carpet". We didn't ask to see nor were we looking for the most inexpensive carpet. Terrible customer service.

Installation was thorough and well-done. Happy with the experience overall.

great customer service, great work, quick too. would definitely recommend to others & hire again if a new need arose.

Eric Carlson was very helpful in the showroom in assisting us with our choices and giving us samples to take home. He came out and measured within two hours of our visit to the showroom. The carpet layers did a great job installing: very prompt, polite, quiet, professional with almost NO nicks on the baseboards. They cleaned/vacuumed very thoroughly upon completion of installation.

I was very pleased, very pleased with them. I purchased a carpet, they had a wonderful selections and I received excellent guidance from another gal there. I had gone to another company and could find either the carpet color or texture but couldn't find exactly what I wanted and decided not to settle. I went into Carpet one and I kind of told her what I wanted. She guided me directly and brought me 3 samples right away that I liked. I still went through the whole store since I thought I should. I got a wonderful, I mean for the same price it must have been within $20. So for the same price as the other store I got the exact color I wanted and the texture. They have a wonderful program they call it, 30 day beautiful, if you don't like it for any reason in 30 days, the color, or whatever they will replace it with a same cost obviously, you can't upgrade, but for free. They'll come take it out and put in something else. I think it's fabulous. I'd give them 5 stars. Plus, I'm kind of a clean freak and they let me wash the floors, they arranged for them to rip out the floor one day then lay the carpet the next day. The staff was very respectful and I felt very safe. I do want to give that good review. You can give them an "A" on everything. I would use them again and I plan to.

Great. Installers were punctual and then complete. Prior, rep was wonderful to work with and was patient with my lack of decision making skills. Between the two of us, a great carpet was decided upon and then installed.

It went wonderful from the picking out our carpet to installation. We highly recommend Carpet One. They were great to work with and the installers did an amazing job. Our overall experience was excellent!! Also, we would like to thank Salesperson Jennifer on her professionalism and on her helping us on picking out our carpet..