I have had Tom cleaning my carpets and furniture for more than a decade- that is a testament to the outstanding work he does! Today, he cleaned 2 large sofas, three lounge chairs, and 10 dining room chairs! He literally worked solid for 6 hours- no slacking for sure- Tom is the ultimate professional with a high work ethic. Had some tenants once in a rental property that nearly ruined the carpet- he was able to get it looking like new when i went to sell. And for my home, i have two large dogs that track in mud and drool on the furniture- no problem. Tom is very responsive, is passionate about his work, and is very fair on the pricing. Give him a chance- you will not be disappointed!