Get matched with top sump pump installation pros in Whitehall, MI

"Cascade helped us when our sump pump failed - they came the same day and replaced it! I was so happy I hired them to install a water heater the next week. Thank you John and Linda!"

"Michael Brooks and his associate came on time for a schedule basement inspection. They were very thorough and explained their findings and advice. They also explained financing options. We decided on the AquaStop Basement Triple Sump Pump fitted to the existing drain tile. With a deposit on the day of inspection, we were also able to finance the remainder of the cost, which helps us get through tax time. On the day of the install, Jacob called as promised to advise us of their estimated arrival time. The crew, Jacob, Dustin, Cesar, and Jaden, were efficient and responsive to questions. They explained all they had done and how each control worked. And best of all, they left the basement super clean after the work was done. Well done, guys, and well done FSM. Thanks for the peace of mind."

"Premier plumbing did exceptional service! Installed a drinking fountain in my finished basement and it looks like it should have been there all along! Great job, great communication, quick response time. They cleaned up after themselves (which is great when you’re cleaning up after your kids all day) overall great experience! They will be our go-to for now on!"

"Air conditioner/ furnace was humming al night and apparently had a slow leak. I called GRH&C around 12 and they had someone out by 1:30 and replaced pump by 2. Nice, friendly, nonforceful group of service professions!! Alsio the administrative staff is very pleasant to work with! We have a renta unitl that GRH&C has been involved in getting started with air conditioning and furnace as well as our main residence, I wouldn't use anyone else!!"

"The work was done as scheduled (within weeks of the quote). The installers were courteous and professional. They took extraordinary care to keep the cement dust to a minimum. It has been over a year since the work was done, and I am still very pleased. I have a nice, dry basement."

"Excellent service, to say the least!  I ordered a 20kW Generac generator from a nationwide distributor and had it shipped directly to my location.  I poured the concrete pad myself, and bolted the generator down.  While somewhat proficient with electrical wiring, I did not trust that I could do this job without issue.  I contacted VanderHyde (they were listed as the primary West Michigan Generac Dealer) and asked if they could do the wiring for me.  Ryan Hyde came out for the quote and spent nearly two hours at my house talking about the transfer switch.  Generac provided a 200 amp switch, but my house was wired for 150.  We agreed that I would give them my 200 amp automatic transfer switch, and they would order a 150 amp switch as a replacement......and I would cover the split cost.....essentially adding $360 on to my bill.  I was fine with that.  Jason did the install on 11-16-2012 and spent 8.5 hours outside.  One trip to Lowes/Home Depot was needed for additional parts to tie into the existing power meter.  A great guy - I asked numerous questions and he explained what he was doing as he worked.  Once done, he came inside and asked if I wanted to be present for the "firing up" up the generator.  Overall the price was a bit high, but I also understand that I did not purchase the generator from them.  I was able to get the generator new for a little over $5000 online, which resulted in a large overall cost savings....so I expected to pay a bit more for the work I did not feel confident in doing myself.  I felt they did an amazing job and I would gladly call them again as needed for additional electrical work.  One a side note, I lost my original installation paperwork in a basement flood two years ago.  I called the company and had a copy of all paperwork in my email inbox in less than five minutes.  NICE!  Please note:  This review will be listed under "water softeners" and I cannot find a way to change it!
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"The team did a great/wonderful job installing my new water heater!"

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

"After the water removal guys finished in came the project lead - Dave.? The office team re-worked projects and got us in early due to the continued leaking.? Added a temp cistern/and blast tube to outside in a matter of hours.? Returned on the planned date and finished the new drain system in 2.5 days.? Also installed the new, monster of dryness dehumidifier. Recommended the contractor to cut out water damaged drywall and repaint. Excellent work and cistern is running all the time as the water table defrosts.? A mess gone well Tom"

"To make a long story short, the day after he performed the above work another toilet in the house developed a very minor leak around its wax base. This toilet is directly above where he had soldered, in my basement, one of the new spigots to the existing copper pipe.
Bob said these were unrelated and I ordinarily would tend to agree. However, it seems unlikely a wax seat, which had never leaked before, would simply begin to leak on its own only hours after work had been done immediately around it. I was left wondering if he had used the toilet drain pipe as leverage while disconnecting the copper pipe right next to it (which took some force and some banging). I don't know how else to explain such an unlikely coincidence. The bottom line was I had a new problem to fix.
As for the toilet fill valve and flapper he replaced, he did not install the valve to code (not high enough in the tank) nor properly install the refill tube. The kit's instructions read: "WARNING: Do not shove refill tube down overflow pipe. This may cause significant water waste." Bob shoved the refill tube down the overflow pipe. He also used an older kit; newer, more water-efficient valve kits are available.
(To keep this review short, I'm omitting other aspects of his work I was also unhappy with.)
Bob did schedule and arrive promptly, which got me out of a bind as I was preparing to leave town, and he charged a fair price. But in addition to not solving one problem, he created at least two additional problems for me to fix."