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Get matched with top appliance repair services in Traverse City, MI

There are 4 highly-rated local appliance repair services.

Recent Appliance Repair Reviews in Traverse City

  • JET Appliance Service
    1.0
    Where Do I Begin My mother is 85 years old… Her 3 year old Kenmore Washing Machine wasn’t working so I called Jets and spoke with Josi… They sent out a Technician after about a week, his name was Tony… Tony figured out the problem and said he needed to order a part… He said it would take about 5 minutes to put the part in once he got it… He told me I would hear from Josi within a week… A week went by and I didn’t hear from Josi so I called… Josi said the part was in and the Technician would be at Moms house the next day (Friday) When the technician showed the next day he said the part wasn’t on his truck and he would have to come back on Monday… I heard from Josi on Sunday and she confirmed the appointment for Monday… Monday came and went but no technician ever showed up… I’ve left several messages, I’ve emailed but no response from Josi explaining why the no call no show… Jets is now completely ignoring my 85 year old mother… I feel Josi and Jets is taking advantage of an 85 year old woman’s kindness… That makes me extremely sad… They wasted 3 weeks and two full days of mine and moms time… I could have had a different company come fix it if Josi would have been HONEST up front… Moms been washing her clothes by hand and now it will be three weeks until a different company can make it out!!! DO NOT USE JETS UNDER ANY CIRCUMSTANCE… If they will take advantage of an 85 year old woman that means they have no business ethic read less
    Joe F.
  • Affinity Appliance Service LLC
    5.0
    He had the part on his truck and was immediately able to put the new part in. He was very knowledgeable and knew right away what was wrong with it. He looked at our dishwasher and come to find out we were using to strong of dishwasher detergent. The extra suds were causing an overflow of the drain pan. He could have said anything but he was honest and again knowledgeable read less
    Brenda M.
  • Affinity Appliance Service LLC
    5.0
    It went really well! Mark was great and a lot of help. Told us everything we needed to know and didn't have a part on him but told my husband where to get it. And how to put the part on. Mark is awesome.
    Rachel L.
  • Affinity Appliance Service LLC
    5.0
    He fixed the original problem quickly! & Mark was firm about NOT continuing to fix additional minor issues, saying "save the money for when you might need to replace it--this other repair is not worth it." I LOVE that! He came about a half day after I called, and called a couple of times so I'd know when to expect him. And he worked incredibly fast read less
    LJ P.
  • Sears Appliance Repair
    5.0
    They tried to fix it, but they needed to order a new part, but they got the wrong part. The service was done and the guy knew what he was doing. It just so happened that one of the parts was incorrect and he had to buy a new one. He was professional. Their call center and getting someone out does take a long time read less
    Rj R.
  • Affinity Appliance Service LLC
    5.0
    Wonderful! He answered his phone on Sunday to take my call which impressed me. He asked several questions right there to kind of diagnose the problem in his mind and then we made a appointment for service. He arrived on time and went straight to work while answering any questions I had and telling me which brands he thought were more reliable if we ever needed to replace our unit. He replaced the electronic control board which he had on his truck and is the most expensive thing to replace I think and has checked on me a couple times to make sure everything is working fine because I was thinking the frig wasn't cold enough. He guarantees his work, is very efficient, very professional, and has a sense of humor and good personality to boot read less
    Susan L.
  • JET Appliance Service
    5.0
    The office person and the technician were both very pleasant and good to work with. We appreciated the promptness. Overall we are very satisifed and we will definately call them again if needed. The price seemed a little high, but I don't really have anything to compare the price to; everything seems to cost a lot these days read less
    Shaunna B.
  • JACK'S APPLIANCE REPAIR
    5.0
    Had to order a part,called a few days later and set up second appointment. Fixed it in good time. Tried to order less expensive part,but not made by company. Gave us tips on what NOT to do so it doesn't break again.
    Keeta B.
  • Affinity Appliance Service LLC
    5.0
    Everything was amazing. I called and he was here within an hour. Pleasant, informative. Did his job and left me with information should the problem reoccur and then suggestions for a new dishwasher, should that be necessary in the future. I don't think I've ever had better service.
    elizabeth a b.
  • MAX'S SERVICE
    5.0
    They were helpful and professional and completely understanding. We were not looking for high end merchandise.
    Marjorie R.
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