Get matched with top stair railing installation pros in Swartz Creek, MI

"TEMO warranty is a joke. The first time I tried to make a claim it was denied. First they had no record of my registration. I have been told that they are just now developing an electronic storage for registrations and they are dealing with issues for anything built prior to 2023. I was told I was not registered. So I am penalized for their in ability to track and maintain customers registrations. Secondly, anything you try to make a claim on they will refuse stating "installation error". Evidently they have no intentions of fulfilling any claims on with their warranty, even when provided proper documentation. Steer clear and find a mfg that stands behind their products. TEMO isn't it."

"What a great company and experience, the salesman was professional and knowledgeable and answered every question, the installation crew was courteous and professional and the windows high quality, the house is warmer and even less outside noise. I couldn't be happier with our purchase."

"Great company and tremendous value highly recommend"

"Even better than we could have hoped! They were wonderful in all aspects. A great group of guys from Dave to Bob to everyone else."

"The entire team was extremely professional and completed the work in a timely manner. Our master bathroom was completely renovated. Old fixtures were removed and a new full size walk-in shower was installed. We liked Greg’s work and quality so much that we are having Motor City renovate our kitchen."

"Great. Very satisfied with end result. Would definitely hire back when projects arise."

"Andy was great to work with. He was very accommodating when we added additional work onto our project. He was very responsive."

"Amazing! It's Honorable it is need to be recognized that he is a good man. He is not worried about his bottom line, he is worried about the customer."

"Everything was fine in the beginning with Logan. He provided us quotes for deck replacement (boards and railings) for $16,000+ and vinyl private fencing for $11,000. We found someone who offered a better warranty on the composite decking for a cheaper price, so we went elsewhere for this thankfully. Our yard was already partially enclosed due to our neighbors having fencing, so we only needed roughly 208 ft of fencing to finish off enclosing the yard. There were a few red flags with Logan that should have been obvious signs to go with another contractor. After our initial quote for both deck and fence, he returned 30 days later to do measurements AGAIN on the deck and showed up alone this time instead of with his buddy. He claimed he "couldn't get ahold of his partner anymore" and had to find someone else. We were quoted a 2 day turnaround time for the fence. When installing the fence, he ran into issues we addressed many times in our consultations which were slopes/hills in our yard. We have dogs so our primary reason for wanting the fence was to keep them enclosed. The first problem area he ran into he contacted us about. We approved the gap between the ground and bottom of the fence in this spot due to the nature of the uneven ground. Our expectation moving forward with the rest of the fence per our conversations was that the rest of the fence was to be installed close to the ground and flush on top and flush with the ground. He agreed many, many times this would be the outcome. We came home to 3 more additional panels that he never consulted us about that had over a 9 inch gap from the ground to the bottom of the fence. These were already concreted in. His recommendation was to place flowers in this gap as if that would prevent my dog from crawling underneath if they desired. It was clear it was just laziness, because if they dug deep enough the fence could have been placed lower to the ground with a few minor adjustments to the actual panels and it would have been fine. After seeing the additional gaps left that we did not approve, we asked him to redo those specific panels to our expectations. He refused. They started work on Thursday (not really because they 'forgot all of their needed tools') and the fence installation didn't begin until Friday. By 6pm Friday they completed majority of the fencing, but had to return Monday because he didn't calculate the material correctly so they were short. So much for a 2 day turn around time. This was even more infuriating after finding this out along with seeing the additional gaps that were left. To save time out of our own busy lives, we decided to not take him to court (although we should have) and had him finish the rest of the fence on Tuesday and paid him off because at this point we just wanted it done. As a business owner myself, the customer service was AWFUL. The communication got worse as the days went on and again, many many red flags. If I could go back and choose someone else to complete this work, I would 100% rightfully so. We had to spend more $$ out of pocket to fix the gaps after paying 11 grand. 10000% DO NOT recommend Logan and whatever buddy he chooses is available at that time to complete work with. Very inexperienced business owner and hope others can avoid this mistake as well."