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"Phil can our and provide an estimate and a complete overview of the services. Within 24 hours or receiving the quote the work was scheduled and completed. The work was done in an extremely clean, professional and prompt manner. All employees of Metzger’s throughout the process were more than willing to take the time to answer all of my questions in great detail. I would not hesitate to use them again in the future. The time and cost for the water heater replacement was significantly less than other local competitors that were quoted."

"Boy do they come out of the gate strong, the automatic emails and text BOOM, in your face with all the appearance of a company trying to get your business....then they fall flat on their faces leaving you hanging. No follow up impossible to get a hold of and failed promises. Do not even start to attempt to hire this company, apparently they are so busy they can blow you off without a care."

"The service tech was efficient and friendly. Called before he came and explained what he had completed ."

"Steven didn't call, didn't show up, I messaged him and he gave me a BS "car and mechanic" lie, same one he told me back in February when I tried to get him to do work for me then. You think I forgot about you? No. I was going to give you a second chance and hire you, but you screwed me over again."

"They sent an automated message twice and never followed up."

"They go out of their way to make sure the customer is happy."

"Whenever you have a need for an HVAC company, 5 star is the company to call. They are professional, courteous, and knowledgeable of their work and the equipment in question. When I had a new furnace and central air system installed they advised me on what was best for my home the size of the space being heated and or cooled. Not what they could sell me that was larger than I needed. This company is reputable and honest. Call them the next time you need any and all HVAC service. You won't be disappointed."

"Communication with this company is like pulling teeth. Our installation team was friendly and had exceptional HVAC knowledge. However, i do not feel like we got quality work for the price tag. After our initial installation, the furnace was left functional but incomplete with no follow up appointment arranged. I had to call multiple times a day( as well as my wife) to get a follow up appointment and get the work finished...ish. When i did FINALLY get a hold of someone via email or telephone, there was always some sort of excuse. After 3 times out to our home, the furnace is in and the issues are fixed...for the most part(not including the hole in my linoleum and a soaked garage). Do yourself a favor and find somebody else."