Get matched with top ceramic tile pros in Shelby Carter Township, MI

"TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors Four Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was p***** but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them."

"When requesting a quote, responded immediately and started the job right away. Workers were very professional and friendly. Very efficient and job well done. Would highly recommend."

"Couldn’t have gone better! I am so thankful for the guys showing up on time and getting the job done in a friendly and timely manner! Thank you"

"Chris was able to remove the broken door handle and replace it with the new one I had bought. He was friendly, efficient and came on a Sunday so we could use our bedroom the same night! Chris was awesome!"

"The owner is very professional, very conscious and always on time. He does the must professional job with reasonable prices!!! Also cleans after himself. Has done multiple projects from me, I have know him for over 10 years."

"They came and I measured gave me a good price and came and installed my countertops. In and out "

"Paul was a pleasure to work with. He quoted the job of installing the new tile I had already purchased for our basement laundry and picked up the remaining materials required for the job. Always appreciate someone who does quality work and leaves a clean work area when they are finished. It looks great!"

"My damaged wall was rebuilt. The damaged wall was removed. I am very much satisfied with the job. In fact, blocks from the ‘old wall’ were salvaged, because they had a unique style [that is not readily available] A quote from another contractor stated that I would have to accept a rebuilt wall with only standard blocks, no stylized blocks☹️ The work done by Primo Contracting exceeded my expectations."