Get matched with top basement remodelers in Saugatuck, MI

"Mark and his team did an excellent job finishing our basement. He was sure to explain the job including making sure we were aware of any situations that may arise to affect cost. We weren’t looking for the Cadillac of basements and didn’t want to break the bank and I feel as though they understood this and quoted accordingly. Kept in communication with me via text. Helped prompt us for any items we needed to have for him. During the job the basement experienced some flooding and Mark was able to pause work, quickly secure another company to help take care of the flooding, and then get back to it. The job took some time, but within reason given the scale of the project and some of the delays due to the flooding. The results really reflected the vision we had for the basement and looks amazing. I’m already planning on hiring Mark and his team for some other projects. My only criticism would be that more proactive communication of work plans and needs would have been helpful so we remained in the loop. But again, this was overall a great experience. I’ve included some pictures, although regrettably I have no before pictures. Bottom line is I would always recommend New Image and have to my friends."

"Dave and the crew did an excellent job with the remodeling job! Highly recommend this crew and will be using them for further projects."

"We hired matrix because we had a huge basement that was not finished. I researched many companies and got several quotes, and we ultimately went with Matrix. I can say from start to finish, the experience was awesome."

"I would like to thank Community construction for the work they did with the remodel / rework job they did on my manufactured home in the Yankee Springs / Middleville Michigan area. I recently have expanded my family and need to convert an extra living room space into a bedroom and a smaller sitting / tv room. The Gentleman "Nate" who worked on my home did a great job. Nate communicated with me every step of the way to make sure I was always informed of what was going on. thanks again."

KLB BUILDERS LLC is committed to excellence in every aspect of our\nbusiness. We uphold a standard of integrity bound by fairness, honesty,\nand personal responsibility. Our distinction is the quality of service\nwe bring to our customers. Accurate knowledge of\nour trade combined with ability is what makes us true professionals.\nAbove all, we are watchful of our customers' interests and make their\nconcerns the basis of our business.

"On a cold rainy day when other roofing contractors couldn't find time to return calls or in some cases even answer their phone, Stephen's service and professionalism was much appreciated. - he answered his phone - he scheduled an appointment within 24hrs - he showed up on time - from the time he arrived he was completely invested in solving my problem - he eliminated my emergency and scheduled a follow-up appointment to come back to provide a permenant solution to my roof leak. Stephan deserves the highest marks and I will definitely refer his service."

"When we signed the Matrix contract in June 28,2018 for basement work we were told it would be done the end of October or the first of November 2018. We told them that was good because we go to Arizona the end of December 2018. When we left all that was done was rough: framing, plumbing, electrical and ceiling. In May 2019 Matrix started work again and finally June 17, 2019 the final inspection was done. If Matrix overbooked jobs, Matrix should let the customer the customer know and not leave them hanging. Being overbooked was probably why the drywall job and the soffit run to cover the ceiling beam was less than professional. We give the following grades: grade A to the project manager, the other work teams. grade C to Matrix as a company. Thank you, Jack and Bonnie Childs"

"Fantastic! Work was done quickly and efficiently and the employees were very kind and helpful!"

"I gave Andrew some blueprints for a mud kitchen I had found on Etsy and he put it together and stained it within a day! It was the perfect birthday present for my daughter. Would hire again!"

"To make a long story short, the day after he performed the above work another toilet in the house developed a very minor leak around its wax base. This toilet is directly above where he had soldered, in my basement, one of the new spigots to the existing copper pipe.
Bob said these were unrelated and I ordinarily would tend to agree. However, it seems unlikely a wax seat, which had never leaked before, would simply begin to leak on its own only hours after work had been done immediately around it. I was left wondering if he had used the toilet drain pipe as leverage while disconnecting the copper pipe right next to it (which took some force and some banging). I don't know how else to explain such an unlikely coincidence. The bottom line was I had a new problem to fix.
As for the toilet fill valve and flapper he replaced, he did not install the valve to code (not high enough in the tank) nor properly install the refill tube. The kit's instructions read: "WARNING: Do not shove refill tube down overflow pipe. This may cause significant water waste." Bob shoved the refill tube down the overflow pipe. He also used an older kit; newer, more water-efficient valve kits are available.
(To keep this review short, I'm omitting other aspects of his work I was also unhappy with.)
Bob did schedule and arrive promptly, which got me out of a bind as I was preparing to leave town, and he charged a fair price. But in addition to not solving one problem, he created at least two additional problems for me to fix."