Best sump pump installation pros near Novi, MI

"Good people, good ideas- working on the basement now!"

"Replaced old sump pump and added water pressure back up system. Roberto and his crew were knowledgeable,prompt, and friendly. I would definitely use them again."

"Waterwork did an excellent job. The plumber who installed our Navien Tankless Unit, Mark, did very high quality work. He also took the time to educate us on how it worked, to answer our questions, and was overall excellent at customer service. The price charged exactly matched the original estimate."

"TLDR; The schematics that I was given for my sump pumps were not accurate and falsely advised that the pumps had backup battery systems when they did not. This lead to damage that was not covered by warrantee. In short you pay professional prices for bureaucratic avoidance of responsibility, and a sump pump system that is guaranteed to work only under perfect conditions. DO NOT TRUST. Crew has always been super nice and professional throughout the experience but the actual system is crap for the money spent unless everything in nature is perfect. Which, you know, is why I need a sump pump system?! For perfect weather?? 1. Battery Issue Got two sump pumps put in my crawl space. Team installed two, single model pumps and gave me the paperwork/schematics for the 'Elite 365 Sump Pump' which states that a 120 AMP battery backup "shall be installed". Power went out two days ago, no battery kicked in. Check my schematics...yup, battery mentioned. Called the business who had ONE support member working phones and only TWO on staff. Had to call back multiple times over the next 4 hours to talk to someone and get a tech out the next day. Turns out, the installation order listed the sump pumps as "Elite 365 Single" and that label of single is the only indication that there is, in fact, NO BATTERY BACKUP for the crawl system that I spent $13,000 installing. So now the water in my crawl ruined the $1,800 dehumidifier that was installed and the warranty doesn't cover pump failure or power outages. $13k for a my crawl to look like the inside of a dirty, moldy ice cooler soon as the power goes out. Power was out for 4 hours, damage done. Company wouldn't do jack. 2. Door Agreed to install a sealing door to the crawl. Found out during that they uh, couldn't do that actually because of the material of the wall. So now I have a crappy, half assed bit of wood with some screws in it that doesn't seal the door and lets water in all the time. Don't worry though! That's not covered by their warrantee either. 3. AC Unit All the AC ducts that run under the house now sweat profusely due to the insulation and are growing mold! Yay! So they talked me into a dehumidifier to install down there for $1,800. Did it's job actually! House didn't smell like mold. Well, until the crawl flooded since there's no battery backup on the pumps and ruined the dehumidifier two days later and isn't covered under warrantee... So they removed the dehumidifier since it didn't work anymore and let me know I could totally buy another one!"

"Bryan and his team were able to complete my water heater replacement with timing that met my needs, and high quality work. They also changed out two valves that were leaking on a connected water line for me (for an additional charge). Pelkey Services work was efficient, clean, and met my expectations. I would work with them again, and recommend them."

"Mark came out to our home to test our water and review the water softener systems available. He was very professional and did not pressure us in any way. He was very responsive to a follow up question. Colton installed our system the next week and he also was a very professional and pleasant individual to work with. We've had the system up and running for 5 days now. What a difference! I highly recommend this company."

"Here doing the work less than 24 hours after I accepted their bid. National brand name water heater with company max warranty. Everything the installer needed was on his van. They accomplished all work they had described beyond my satisfaction, including shutoff valves that did not previously exist."

"We were really grateful for the excellent service that we received."

"Service Giant did a wonderful job and I'll recommend them to anyone in need of a reliable Plumbing company."

"Repair (balance springs) was too expensive. Charged for service call only."