Get matched with top drain pipe installers in Napoleon, MI

"So I originally had an appointment for March of 2026 because of weather and they are booked. I understand now why. Monday morning I received a call from Forman Carter S and he said looks like he can get me done before winter. I was pleased and excited to get my porch fixed. So he came out the next day he had available. That morning he called me let me know he was on the way and made sure the timing would work because I had an appointment to go to. Since he called me that Monday communication was perfect had no issue getting a hold of him. They showed up we went over what he is going to do and how it was. He also took steps make sure that the lifting foam was going mess up my basement so he ensured that the foam would stay outside. He treated my house like his own. Before I left my 30 min appointment he texted me saying they were wrapping it up. It looked amazing. I want to thank Carter and Riley for their great work. They clean my porch and picked up everything before leaving."

"Not too well. Looks like a zebra every time it rains. Had them try to fix once and still awful."

"The work was really good. He was able to cover the work, cleaned up nicely, did a good job, very efficient, professional, courteous, and polite."

"The product in and of itself is excellent. The salesperson was well-informed and did a great presentation, offering a very reasonable price. I was thrilled. The workers were professional and polite. However, when they arrived, they had not reviewed how the pipes were to be installed for proper drainage. I sometimes have to jump into work early if I'm needed. I let them know I might have to leave while they were working, and might not be able to supervise their work. I had to leave early, told them the details, and left. I did not come home to what I had requested. I spoke with the dispatch person (the owner's wife), and was told in no uncertain terms that I was stuck with it the way it was because I had "signed off" on the job. I had to stop payment on the check, and reached out to the owner. He informed me that I was being "unreasonable" to ask that the work be done properly, questioned my sanity, and told me I needed help as I had "mental problems". He threatened to send me to collections, and I informed him that I was happy to pay, and simply needed two drainpipes to be put behind the fence instead of in front of the fence. Again, I was told I was "unreasonable", and that the workers were not required to read the specifications for the job, that it was my responsibility to communicate that to them (news to me). He stated he would come in about two weeks, even though it was a "long drive". I thought about the lack of customer service and realized that I really did not want to deal any further with this company, and paid them. My conclusion: great product, good workmanship, but communication with the home office was very angry and drama-ridden (not to mention being told that I was mentally unstable). I think I expected more from them in terms of communication than they are able to give. If you do use them, be very specific about placement, and be sure to stay until the installation is complete. It is a five-star installation and product, which is what the two stars are for. It's a zero in terms of customer service."

"The whole process of quoting, sales presentation, finance arrangement, installation was simple, timely, professional, complete and painless. The price was very competitive, the installation was smooth and prompt, and the end product is thing of beauty. This review is from a homeowner who has had a couple of terrible furnace experiences in the past decade."

"Great, worked with the insurance and took care of everything so I didn’t have to!"

"I found this business through Angie's List, where this company has high reviews, so I was surprised to see such low reviews on this site. There must have been a big change in management or something over the past eight years, because I am only impressed by this company. The sales person was a no pressure guy who was very accommodating. He listened attentively to all of my gutter needs, and impressed me with his attention to detail. I have a metal roof, so some of the problems I was experiencing were specific to my site. I also like that this company could fix my clogged drains too. Klean Gutters Midwest took care of everything I needed and surprised me with some extras that I did not think of, but they were definitely needed. The "extras" were included in their original price. Also, their product was of higher quality for the leaf guard, and their price was super reasonable. I am very happy with this company"

"Jake was great to work with. Came and gave me a few quote and listened to exactly what we wanted and offered suggestions based off his experience. We are super pleased with the result. Jake and Eli worked fast and completed our deck in 3 days. Overall very pleased with the outcome and our experience with Jake."